Remote Support Software

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Atera

Atera

by Atera

(62 reviews)

Atera is a cloud-based IT management platform that provides all-in-one solution built for MSPs. Atera offers RMM, PSA & Helpdesk, and remote access in one powerful solution. Our intuitive ticketing and time tracking system, designed specifically for MSPs and IT service providers both for helpdesk and on site activities. Atera's disruptive pricing model allows MSPs to pay per technician with unlimited agents. We offer a free 30-day trial, so sign up now and get started right away! Learn more about Atera

FixMe.IT

FixMe.IT

by Techinline

(98 reviews)

Cost-effective and easy-to-use remote support application designed for delivering unattended and on-demand support to clients located anywhere in the world. Starting at just $25 per month, FixMe.IT provides multi-session handling, unlimited on-demand support and access up to 150 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and much more. Learn more about FixMe.IT

Goverlan Reach

Goverlan Reach

by Goverlan Inc.

(23 reviews)

Goverlan Reach is a secure on-premise IT remote system management solution for the enterprise and IT services providers. With Goverlan you have: Secure access to your users machines no matter where they are / Enterprise-class Remote Control / Active Directory administration and Password management / Behind-the-scenes systems reporting and management / Software and patch distribution / IT workflow automation / Compliance and security management Learn more about Goverlan Reach

LogMeIn Rescue

LogMeIn Rescue

by LogMeIn

(25 reviews)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Learn more about LogMeIn Rescue

NinjaRMM

NinjaRMM

by NinjaRMM

(25 reviews)

NinjaRMM is the next-gen remote monitoring and management platform with integrated network management system (NMS). Get detailed visibility on network traffic, real-time performance data of SNMP devices, traps, and syslog collection. Learn more about NinjaRMM

Kaseya VSA

Kaseya VSA

by Kaseya

(37 reviews)

Kaseya Backup and Disaster Recovery (BUDR) provides real-time automated disk backup, disk imaging, file level backup and bare metal restore for Windows servers and workstations. Unlike conventional file-based only products, Kaseya BUDR creates an image of the entire system state - including operating system, business applications, user settings, drivers and data - giving administrators the framework to completely rebuild a downed system in less than an hour. Learn more about Kaseya VSA

dualmon Remote Access

dualmon Remote Access

by dualmon

(43 reviews)

Remote access and support made easy. Unlimited on-demand remote assistance for only $99/year, and unattended remote access plans starting at just $149/year for 25 PCs, making dualmon the price leader for remote access solutions. No installation needed for users to get assistance. Unlimited seats for support reps, and unlimited deployments. Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more. Start your two-week free trial today! Learn more about dualmon Remote Access

Zoho Assist

Zoho Assist

by Zoho

(33 reviews)

Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. Learn more about Zoho Assist

Dameware Remote Support

Dameware Remote Support

by SolarWinds

(166 reviews)

A remote IT administration & management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support 1,000s of end-users without having to leave your desk. DRS is a complete remote assistance solution that includes desktop remote control & the ability to administer Windows tasks remotely from a single, central console. includes desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Learn more about Dameware Remote Support

Splashtop Remote Support

Splashtop Remote Support

by Splashtop

(11 reviews)

Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device. Learn more about Splashtop Remote Support

Agentless Remote Control

Agentless Remote Control

by Cloud Management Suite

(20 reviews)

Our unique, multipoint remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. Our remote control viewer uses HTML5 which enables access to any device, inside or outside of your network from a simple browser. No software required. Learn more about Agentless Remote Control

Front

Front

by Front

(40 reviews)

Front is the first email management software that help teams collaborate with more transparency and accountability to manage hundreds of emails to general addresses, like support@ and sales@. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free. Learn more about Front

CloudBerry Remote Assistant

CloudBerry Remote Assistant

by CloudBerry Lab

(5 reviews)

CloudBerry Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet Learn more about CloudBerry Remote Assistant

GoToAssist

GoToAssist

by GoToAssist

(38 reviews)

GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost.

iSupport

iSupport

by iSupport Software

(29 reviews)

iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.

LiteManager

LiteManager

by LiteManagerTeam

(2 reviews)

The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows 7 Aero, provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network map, collecting technical data, ability to deploy and update using remote installation services and many other features. Classroom management software.

ScreenMeet

ScreenMeet

by ScreenMeet

(2 reviews)

ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser. In seconds, you can start a session, see the customers' device (Windows, MAC, Android and iOS), use a laser pointer and take over control, if necessary. Finally, remote support that just works. Perfect for SaaS, E-commerce, App and Handset companies

Surfly

Surfly

by Surfly

(0 reviews)

Surfly is an advanced co-browsing / web-sharing technology, which makes sharing web-sessions extremely simple. Compared to Teamviewer, Surfly does not require you to download extra software, plugins or any configuration. Surfly can be used as a free service via Surfly.com or it can be integrated into other products (Apps or Websites) to deliver a great online experience for customers. You can use Surfly as a sales, support and presentation tool.

ISL Light

ISL Light

by ISL Online

(5 reviews)

ISL Light is a web based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high speed screen sharing, cloud based or on-premises license. ISL Light is a part of an all-in-one ISL Online software package, which in one license includes remote support, remote access, live chat and web conferencing software.

NetSupport Manager

NetSupport Manager

by NetSupport

(17 reviews)

Manage and monitor multiple systems simultaneously over a LAN, WAN and the Internet. NetSupport Manager combines secure remote control from a desktop, laptop, tablet or smartphone. Monitor multiple systems in a single action, deliver hands-on remote support, collaborate and even record or play back sessions. When needed, gather real-time hardware and software inventory, monitor services and even view system config remotely to help resolve issues quickly.

eHelpDesk

eHelpDesk

by Giva

(16 reviews)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

Instant Housecall

Instant Housecall

by Instant Housecall

(2 reviews)

Easily deliver remote desktop support through firewalls with no configuration

TeamViewer

TeamViewer

by TeamViewer

(366 reviews)

TeamViewer connects any PC, Server, or Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software, reaching over 1bil devices. Focusing on cloud-based technologies to enable online support, collaborating in real time across the globe, with an expanded product portfolio, including ITBrain (anti-malware), Monitis (website monitoring system), and Blizz (online collaboration).

ConnectWise Control

ConnectWise Control

by ConnectWise

(339 reviews)

ConnectWise Control (formerly ScreenConnect) has supported 1:1 screen sharing through our remote support and remote access tools for years. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, talk customers into buying their stuff, or anything in between.

ConnectWise Control

ConnectWise Control

by ConnectWise

(339 reviews)

ConnectWise Control (formerly ScreenConnect) supports 1:1 screen sharing through our remote support and remote access tools. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, chat, or anything in between.

RemoteToPC

RemoteToPC

by RemoteToPC

(4 reviews)

Remote support tools for remote PC access and remote IT management. Plans for home or office remote PC access, or for remote PC support, with unattended remote access & built-in RMM tools for remote PC assistance.

ZBilling

ZBilling

by ZBillingNET

(2 reviews)

Z-Billing is a Web-Based Recurring Billing, Invoicing and Support Software.~ ZB is best option if you are looking for: - Subscription Billing Software - Recurring Billing Software - Licence Management Software - WebHosting Billing Software - SaaS application Management - Support Ticket Software - And much, much more! Take a look!

Bomgar

Bomgar

by Bomgar

(84 reviews)

Bomgar is the leader in Secure Access solutions that empower businesses. Bomgars leading remote support, privileged access management, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar is private

Remote Support and Meetings

Remote Support and Meetings

by ShowMyPC

(2 reviews)

Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.

ClusterCS

ClusterCS

by ClusterCS

(1 review)

Control Panel for remote management of any cloud, VPS and dedicated servers.

Naverisk RMM & PSA

Naverisk RMM & PSA

by Naverisk

(20 reviews)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in. Troubleshoot and repair devices behind the scenes¿without interrupting end users.

Remo

Remo

by Pilixo

(6 reviews)

Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution. Developed for Windows and Mac devices, Remo is the fastest HTML5 remote desktop software on the market. Features include unattended remote connections via web browser, file transfer, reboot to safe mode, and more... Also check out Remo Assist, our one time remote control solution. Ability to elevate to admin and play nicely with Windows UAC.

Nischint for Business

Nischint for Business

by Nischint Technologies

(6 reviews)

An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

Remote Utilities

Remote Utilities

by Remote Utilities

(4 reviews)

Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs.

Walkabout Workplace

Walkabout Workplace

by Walkabout Collaborative

(2 reviews)

A remote support solution with three-dimensional online workplace display, messaging, video conferencing, and more.

Iperius Remote

Iperius Remote

by Enter

(2 reviews)

Free software for remote PC Support. Work as if you were present locally, transfer files, chat. Complete Remote Desktop. Use Iperius Remote for remote support for your customers, working from home, transferring files or sharing your screen with unlimited numbers of users for demonstrations and meetings. Install Iperius Remote as a service for unattended access.

Augmented Support

Augmented Support

by Viu More

(1 review)

The augmented support solution is the number one solution for real time support with complex issues. It lets you add virtual elements in real time to the conversation. The virtual elements are shown in real time on both sides of the call. It adds great value, replacing long descriptions by a soft touch on the screen. Augmented support is a cloud based solution that lets you communicate worldwide with voice and video. Every smart device can connect to our server.

TruGrid

TruGrid

by TruGrid

(1 review)

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. Signup for a free trial today! Always Free for MSPs. Free setup assistance.

Free Windows Admin Tools

Free Windows Admin Tools

by ManageEngine

(0 reviews)

Free Windows Admin Tools, helps the IT Administrator in day to day desktop management routines.This windows tool helps in operations like Remote task manager, Software inventory, Remote shutdown, Remote restart , Wake on LAN tool, System inventory tool, Perform Group Policy update, Hard disk space monitor, Remote command prompt, Remote device manager, Local Users/Groups List, Network Share Browser, Join/Unjoin Computer, Currently Logged On User,Battery Power Monitor from a single console.

Upscope

Upscope

by Upscope

(0 reviews)

Simple frustrating problems with forms and interfaces cost 1000s in revenue. In one click, see your user's screen to remotely guide them from sign up to purchase and they'll never forget you or the great customer service experience they had. Upscope co-browsing is what screensharing for live chat support should be. It beautifully integrates with live chat tools like Intercom, Zopim, Olark, Livechatinc and more.

CT-Assist

CT-Assist

by CT-Assist

(0 reviews)

A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet.

HelpWire

HelpWire

by Eltima Software

(0 reviews)

If you are developing or supplying products that can be supported via a USB or serial port, HelpWire is the simplest and most convenient way to save a great deal of time and money on product maintenance and repair. The solution makes it possible to connect to remote equipment and machines over the Internet so that remote devices appear on a technicians computer as though they were attached to the experts machine physically. Find more https://www.eltima.com/remote-support-software/

SecureLink

SecureLink

by SecureLink

(0 reviews)

SecureLinks standardized remote support software tools give technology vendors fast access, limited liability and the ability to automate tasks.Enterprise organizations can set the rules for remote support connectivity, monitor all access points, and customize audit reports to manage compliance.The modular architecture of SecureLink remote support software allows you to tailor solutions that make sense, according to your business requirements. SecureLink serves 400 customers and 30,000 users.

TechSee Live

TechSee Live

by TechSee

(0 reviews)

See what your customer sees using our powerful Platform for Augmented Visual Support. Live Video, Intuitive & Clear Visual Guidance Tools, & Data Base Management.

Wayk Now

Wayk Now

by Devolutions

(0 reviews)

Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer.