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Five9 Customer Service Software empowers agents to provide a great multichannel service experience. Intelligent Routing gets inquiries to the right agent. Screen pops put customer information at their fingertips. And everything is automatically logged to your CRM. Service customers by phone, web, chat, email, mobile, or social. Use the supervisor app to monitor/coach agents and report performance metrics. Compatible with all leading CRMs. See why 2000+ customers trust Five9. Learn more about Five9
Powering thousands of clients and millions of calls. PhoneBurner's power dialer helps you reach 447% more customers per hour, without any additional software. Use our CRM to manage and sort prospects in efficient new ways, or integrate with Salesforce or your own CRM. Create custom dialer buttons to streamline workflow, instantly leave voicemails and send emails. Track email opens and attachment views. Call recording. Local ID. Call tracking and more. Cloud based platform. Learn more about PhoneBurner
Unify your inbound calls and outbound dialing on a single platform. Close the gaps between departments with a combined approach to your companys call center software. Simplify the way you manage your call center. From call logs and call recordings to real time reports and live agent monitoring, cloud-based call center software from CallTools.com covers it all. In-house customer support and development teams keep you informed and the software up to date. Learn more about Call Center Software
Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Learn more about VanillaSoft
Perfect for 10+ users, you can generate and convert more leads in less time using the automation power of TalkNow and TalkPro. If you're dialing through your leads too quickly then we're the right partner for you. We specialize in getting at least the same results while dialing up to half as many leads which will save you up to 50% on your lead acquisition costs. Start dialing in less than 15 minutes with our risk-free trial of TalkNow, Ask us about TalkPro if you have enterprise-level needs. Learn more about Convoso Predictive Dialer
by Branch Messenger
***Click to Chat With a Live Expert*** Branch Messenger enables enterprises to optimize their workforce at scale and in real-time to improve operational efficiencies. A web dashboard and self-service mobile app streamline team communication, schedule creation, distribution and management. Employees are able to chat, view schedules, swap shifts, request time off and set their availability all from within the app. Learn more about Branch Messenger
by FluentStream Technologies
With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Learn more about FluentStream
Highly secure, turnkey intranet solution that delivers rich collaboration functionality for increasing employee productivity and smoothing internal operations. The product includes a wide range of collaboration features including task management, time planning and calendaring, shared documents with versioning, virtual workgroups and channeled notifications. All wrapped in the industry leading security framework, business process management and internal social network.
Offer Live Sales Presentations using reliable Screen Sharing that works every time, on any device. Give customers a way to request product demos in real-time by clicking a button on your website, and enable your sales team to respond while they still have the prospect's full attention. Sales professionals who respond under 1-minute are 22x more likely to close more sales.
contactSPACE is the next generation, Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/ inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost-effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.
We offer the most effective cloud based Predictive Dialer Software available. Includes predictive dialing, progressive dialing and preview dialing processes. Award Winning Technology from Augutech can greatly improve both your marketing effectiveness and the overall growth of your business. The automated dialing process allows you to reach more customers faster either through direct contact or voicemail. FREE trials available. Augutech is an industry leading Outbound Call Center Platform.
by First Contact SAAS
Ideal for organisations wanting to process in or outbound calls using a standardised workflow and without complication. Provides a simple user interface, easy management tools and fantastic reporting. Our customisation options ensure it can fit in with any business process and add real value for agents, supervisors, clients and management alike. Assisted installations and in-house support ensure you get the most benefit from its slick featureset. All for a low monthly cost.
by Sunoray Solutions
Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time. We help SMBs to Acquire, Service and Retain customers thereby significantly increasing their Sales, Profitability and ROI. Convenient usage on cell phones via our apps provide SMBs all benefits without the worry of upfront investments towards infrastructure, hardware or software.All this can be managed by client users through an easy-to-use interface on the cell phone or laptop.
by Nuxiba Technologies
Centerware Predictive Dialler is a fully hosted service that reaches high efficiency levels with its stochastic algorithm and dynamic calling rules. Each agent position comes with 2000 free minutes talking time to landlines. Centerware is fully blended with Inbound ACD that has skilled based routing, with E-.mail and Twitter.
Cloud Based Hosted Dialer solution featuring blended dialing; various outbound dialing algorithms including predictive; multiple lines per agent; full recording with QA features such as Whisper& Barge; Built-in Scorecards; Agents can be worldwide; Scripting on the fly; Real-time lead feed from websites; IVR; 3rd party transfers; Simplistic interfaces for Managers/Supervisors/Agents; Scheduled reporting and full data dumps; Possibly the best Support and Online Library. All this at NO EXTRA COSTS!
CallFire provides the most powerful and versatile SMS marketing platform on the market. Whether you want to send out promotions, discounts, updates or notifications - text marketing lets you reach thousands instantly. Plus, CallFire's bulk texting service blends seamlessly with our IVR and Voice Broadcast solutions.
by Voiptime Cloud
PowerDialer is telemarketing & call center software with the lead management system, inbound calls and powerful call campaign functionality. Easily increase outreach with the solution from the experts in call centers and IP telephony. Analyze call campaigns results as well as your team performance and constantly improve your business process. Maximize your profit and let the tool do routine work instead.