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CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Lue lisää tuotteesta CloudTalk
CloudTalk is a cloud contact center built for modern companies. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of features. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing Helpdesk, CRM and eCommerce systems. It’s the perfect phone system for mid-sized companies looking to grow. Try a 14-day trial, absolutely FREE Lue lisää tuotteesta CloudTalk

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Hyvä asiakaspalvelu alkaa käyttötukiohjelmistosta. Hanki lisää asiakkaita tarjoamalla erinomaista asiakaspalvelua LiveAgentin avulla Lue lisää tuotteesta LiveAgent
LiveAgent on täysin varusteltu käyttötukiohjelmisto. Yritykset, kuten BMW, Yamaha, Huawei, Orange tai Forbesfone, käyttävät LiveAgent-ohjelmistoa tehdäkseen vaikutuksen 150 miljoonaan loppukäyttäjään maailmanlaajuisesti. Liity niihin saadaksesi kilpailuetua. Aloita 14 päivän kokeilulla, luottokorttia tai sopimuksia ei tarvita. LiveAgent on monipuolinen monikanavainen käyttötukiohjelmisto, jossa on yli 170 käyttötukiominaisuutta, mukaan lukien suora chatti, puhelintuki, sosiaalisen median integraatiot, tukiportaali ja API. Lue lisää tuotteesta LiveAgent

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee Lue lisää tuotteesta Dialfire
Easy-to-use Outbound Call Center Software with performant predictive dialer from the cloud. Highly reliable and secure. Boosts productivity through customizable forms, multi-step campaigns with automated workflows, blended inbound, real-time personalizable analytics, call monitoring and recording. Integrates with your existing software through REST API. Supports outsourcing to sub-contracted call centers. Ideal for distributed offices. Pay per use. No set-up cost, no agent seat fee. Lue lisää tuotteesta Dialfire

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects. Lue lisää tuotteesta Cyara
Cyara’s award-winning Automated CX Assurance platform helps the companies deliver flawless customer experiences with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring enabling enterprises to design, build, and maintain optimal customer journeys at scale, across digital and voice channels, while reducing the risk of customer-facing defects. Lue lisää tuotteesta Cyara

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Speech analytics solution that improves performance, quality management and customer satisfaction. Lue lisää tuotteesta VoiceAnalytics
VoiceAnalytics is a speech analytics solution that improves performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. Our AI based solution is built by a powerful language engine and machine learning algorithms and is able to process speech-to-text with high accuracy, as well as recognize keywords, allowing to detect specific content in 100% of the calls. Lue lisää tuotteesta VoiceAnalytics

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
ICTContact is automated and advance contact centre software solution supporting both inbound and outbound call centres. Lue lisää tuotteesta ICTContact
ICTContact is an advanced contact center solution featuring predictive dialing, progressive dialing, IVR studio, multi tenant and white label support. ICTContact is an automated and advanced contact centre software solution supporting both inbound an outbound call centre functionality along with campaign scheduling, AMD, DNC and automated press 1 telemarketing with real time call tracking and control. ICTContact also bundled with Webrtc based webphone and agent panel with full CRM integration options using REST APIs. Lue lisää tuotteesta ICTContact

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Video-based customer service platform that helps businesses in the financial sector, healthcare, utilities and HR connect with clients. Lue lisää tuotteesta Video Call Center
Abylon's VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be integrated into existing contact center frameworks or back-end and archiving system and can be implemented within 3 weeks. The Video Call Center solution comes with multiple, ready-to-use modules for specific use cases (contracting, reporting, AI modules) Lue lisää tuotteesta Video Call Center

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience.
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience. Make meetings more interactive and engaging • Reduce disruptions with background noise removal and voice enhancement • Enable audiences to share their reactions with animated emojis and gesture recognition • Improve audience engagement with next-gen dynamic polling and Q&A by Slido • Customize the stage layout to focus on the content and people that matters most Lue lisää tuotteesta Webex

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Zendesk Suite includes the following products: Ticketing System, Help Center, Community Forum, Messaging, Zendesk Talk, Zendesk Explore and Zendesk Sunshine Conversations. The Zendesk Suite is offered in five different plans depending on a companies need. These plans are: Team, Growth, Professional, Enterprise and Enterprise Plus. Connect with Zendesk to see which plan is best for your business. Lue lisää tuotteesta Zendesk Suite

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Lue lisää tuotteesta Zoho Desk

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Complete cloud phone system that is easy to set up and easy to manage.
RingCentral MVP is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration. With RingCentral MVP, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location. Unlike expensive, conventional phone systems, RingCentral MVP is purchased, activated, set up, and managed online, which means we manage it and you use it. Lue lisää tuotteesta RingCentral MVP

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
Talkdesk is next-generation cloud-based contact center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers. Lue lisää tuotteesta Talkdesk

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Lue lisää tuotteesta Apptivo

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Lue lisää tuotteesta GoTo Connect

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Tämä asiakaspalvelualusta on yksi parhaista, ja se tarjoaa jokaiselle palvelutyöntekijälle mahdollisuuden käyttää innovatiivisia työkaluja ja yhtenäisiä tietoja.
Service Cloud yksi parhaista asiakaspalvelualustoista, jonka innovatiivisten työkalujen, yhtenäistetyn datan ja asiakastyytyväisyyttä lisäävän, maailmanluokan asiakaspalvelun tarjoamiseen tarvittavan sulautetun koulutuksen avulla jokainen palvelutyöntekijä voi käyttää alustaa niin yhteyskeskuksessa kuin kentälläkin. Service Cloud mahdollistaa henkilökohtaisen, älykkään, luotettavan ja ihmiskeskeisen palvelun tarjoamisen kaikilla kanavilla, olipa kyse sitten viestinnästä, yhteisöistä, verkkojuttelusta, puheluista, henkilökohtaisista keskusteluista tai IoT-signaaleista. Lue lisää tuotteesta Salesforce Service Cloud

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Huippuluokan ratkaisu, joka on suunniteltu tehokkaaseen yhteistyöhön, viestintään, sosiaaliseen verkostoitumiseen sekä työnkulun ja tietämyksen hallintaan.
Erittäin turvallinen, avaimet käteen -intranet-ratkaisu pienille ja keskisuurille yrityksille. Suunniteltu tehokkaaseen yhteistyöhön, viestintään, sosiaaliseen verkostoitumiseen, liiketoimintaprosesse ihin ja tietämyksenhallintaan. Parantaa tietämyksen jatkuvuutta siirtämällä tietoja verkkosiiloista ja paikallisilta levyasemilta hyvin suojattuun keskitettyyn varastoon. Wikit, blogit ja foorumit takaavat, että sosiaaliset tietämyskannat ovat saatavilla tiimityöskentelyä parantamaan. Lue lisää tuotteesta Bitrix24

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences. Lue lisää tuotteesta NICE CXone

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Easy to set up, easy to use. Dialpad Call Center Software is feature-packed, affordable, secure, reliable, and backed by 24x7 support.
Easy to set up, easy to use. Affordable, feature-packed, cloud-based. Dialpad's call center software improves customer experience and agent effectiveness, resulting in better conversations. Monitor and coach agents from anywhere with robust analytics dashboards. Automate tasks and capture insights to save time. Improve CSAT, FCR, close tickets, and keep your customers happy. Use real time recommendations to boost agent confidence and give them answers they need to help customers in the moment. Lue lisää tuotteesta Dialpad

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Agile CRM on kattava myynti-, markkinointi- ja palvelupaketti, jonka avulla pk-yritykset voivat myydä ja markkinoida kuin Fortune 500 -listan yritykset.
Agile CRM on kaikenkattava CRM, joka sisältää myynnin, markkinoinnin ja palvelun automaation yhdellä alustalla. Siinä on myynnin seuranta, yhteystietojen hallinta, markkinoinnin automaatio, verkkoanal ytiikka, kaksisuuntaiset sähköpostit, puhelinjärjestelmä ja palvelupiste yksinkertaisella, selkeällä ja modernilla käyttöliittymällä. Lue lisää tuotteesta Agile CRM

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 is the all-in-one call center software that uses Practical AI to increase your team's effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Lue lisää tuotteesta Five9

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Lue lisää tuotteesta CallHippo

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Twilio Flex is a fully programmable cloud contact center platform that gives businesses complete control at every layer of the stack.
Twilio Flex is a fully programmable cloud contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and programmatically customize every element of the experience including the agent interface, communication channels, interaction routing, and reporting to meet the unique needs of the business. Lue lisää tuotteesta Twilio

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Make every phone conversation count and give time back to your reps with 100+ CRM, helpdesk, and software integrations.
Make every phone conversation count and give time back to your reps. Aircall's flexible cloud phone solution integrates with 100+ CRM, Helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 14,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Lue lisää tuotteesta Aircall

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Lue lisää tuotteesta 3CX

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence. Lue lisää tuotteesta MiCloud Connect

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat. Lue lisää tuotteesta VICIdial

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Move your contact center transformation forward with quality management, AI-powered automation, and digital customer service.
Qualtrics brings together omnichannel analytics and AI-powered automation to help you understand customers better than ever, respond in the right ways every time, and keep every customer happy — all while reducing the cost to serve. Lue lisää tuotteesta Qualtrics CustomerXM

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Front on asiakasviestintäkeskus, jonka avulla yritykset voivat tarjota kaikilla kanavilla mukautettua palvelua suuressa mittakaavassa.
Kyllä – voit laajentaa toimintaasi inhimillisyyttä menettämättä. Front on asiakasviestintäkeskus, joka yhdistää sähköpostin saapuneet-kansion yksinkertaisuuden CRM:n automaatioon ja tietämykseen. Frontin ansiosta tiimien on helppo lähettää parhaat vastaukset nopeammin ja pitää viestit järjestyksessä eri kanavilla. Samalla ne pystyvät säilyttämään henkilökohtaisen tyylinsä. Frontin joustavat työnkulut muuttuvat tarpeidesi mukaan. 5–5 000 henkilön suuruiset tiimit käyttävät Frontia laajentaakseen viestintäänsä laadusta tai tehokkuudesta tinkimättä. Lue lisää tuotteesta Front

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Lue lisää tuotteesta Kixie PowerCall

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Set up a complete remote contact center in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools. Lue lisää tuotteesta Ringover

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Enable your agents to deliver a better customer experience and provide faster resolutions with RingCentral Contact Center.
Deliver a better customer service experience with RingCentral Contact Center. With skills-based routing, agent management, and real-time insights, your agents can provide immediate, helpful service at any time on any channel. Lue lisää tuotteesta RingCentral Contact Center

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
Powering millions of monthly conversations for thousands of clients, PhoneBurner's power dialer helps teams reach 60-80 contacts hourly, per rep, with no awkward pause. Drop voicemails, send 1-click emails and SMS based on call outcome, and automate call logging and workflows so reps focus on live conversations. Get reporting, call coaching, recording, and Local ID & Branded Caller ID. Automatically distribute leads. Use our CRM, or integrate with Salesforce, Zoho, Hubspot, Zapier & many more. Lue lisää tuotteesta PhoneBurner

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. Lue lisää tuotteesta TenFold

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Genesys Cloud CX tekee asiakassuhteista yksinkertaisia. Yhdistämme puhelimen, sähköpostin ja chatin yhden työkalun kautta, mikä parantaa asiakkaiden sitoutumista
Genesys Cloud CX -alusta on seuraavan sukupolven kaikenkattava pilvipohjainen yhteyskeskusratkaisu, joka auttaa hallitsemaan ja ymmärtämään saumattoman asiakaspolun monikanavaista vuorovaikutusta. Anna työntekijöillesi yksi työkalu, joka käsittelee kaiken viestinnän – ääniviestit, chatin, sähköpostin, tekstiviestit ja paljon muuta. Helppotajuisen käyttöliittymän ansiosta sitä on helppo käyttää, olitpa sitten edustaja, esimies tai IT-järjestelmänvalvoja. Viikoittaiset ominaisuuksien julkaisut takaavat, että ylität asiakkaiden odotukset tänään ja huomenna. Lue lisää tuotteesta Genesys Cloud CX

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
GoTo Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Lue lisää tuotteesta Rescue

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
ChaseData CCaaS software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make ChaseData CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo. Lue lisää tuotteesta ChaseData CCaaS

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Lue lisää tuotteesta Avochato

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
ServiceNow Customer Service Management is built for the digitally connected service economy.
ServiceNow Customer Service Management is built for the digitally connected service economy. The convergence of products and services is raising the bar on customer expectations. But traditional customer support tools are no longer working. Lue lisää tuotteesta ServiceNow Customer Service Management

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
Intermedia Unite is a full-featured, highly reliable and scalable cloud-based phone system designed for small businesses.
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected wherever they go, on virtually any communication device. Additionally, Unite is backed by Intermedia's J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement. Lue lisää tuotteesta Intermedia Unite

Ominaisuudet

  • Jonojen hallinta
  • Tietokonepuhelujen integrointi
  • Agentin käyttöliittymä
  • Chat-botti
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Lue lisää tuotteesta UJET

Ominaisuudet

  • Jonojen hallinta
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Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more Lue lisää tuotteesta Toky

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The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user. Sign up and get a 14-day free trial. Lue lisää tuotteesta JustCall

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Leading provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots. Lue lisää tuotteesta Bright Pattern

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Global conversation analytics provider with a full suite of contact center tools to align teams around an optimized customer experience
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. Align teams around valuable data with lead management tools, reporting, and smart routing to optimize the customer experience. Lue lisää tuotteesta CallTrackingMetrics

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The no-code, interactive decision tree platform that helps users simplify complex processes and guides them to the next best action.
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-ad venture-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work. Lue lisää tuotteesta Zingtree

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Fully featured VoIP SIP softphone, available on Mac, Windows, iOS and Android. Auto-answer, call transfer, hold and recording.
Award-winning softphone designed to help you get the most out of your IP-PBX of choice. Experience crystal clear audio/video calls whether in your office or on-the-go. Escalate calls with easy call transfer and call hold functions. Set-up meetings with multi-way audio/video calls. In need of a quick answer? Send contacts instant messages and share documents. Bria is designed to make IP-telephony easy yet fully capable of becoming your unified business communication solution. Lue lisää tuotteesta Bria

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XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
XCALLY is an innovative omnichannel communication solution. It has been designed to manage Customers’ relationship in a simple, efficient and effective way, all seamlessly in a unified and integrated platform: SMS, email, fax, phone calls, video and social (Facebook, WhatsApp, Messenger, WeChat, etc.). XCALLY is currently installed in over 60 countries, growing… Lue lisää tuotteesta XCALLY

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Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Infoflo is an easy to use CRM that is perfect for managing customer relationships and includes the most robust Outlook sync on the market! It is a fully integrated contact, relationship, email, calendar, document, sales, task management solution and VoIP. It includes a Quick Books, Outlook and Google Sync. Lue lisää tuotteesta InfoFlo

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Creatio CRM helps modern companies to streamline sales, marketing, and customer service workflows with no-code and maximum freedom.
Creatio CRM is a no-code powered suite of high-end products for marketing, sales, and service automation to automate the entire customer journey with a maximum degree of freedom. •Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code •Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code •Service Creatio - an omnichannel platform to automate customer service workflows of any complexity Lue lisää tuotteesta Creatio CRM

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Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
At last, a CRM solution that adapts to your needs. Efficy is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy CRM is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. Don’t waste time organizing data - empower your employees and grow your business with Efficy CRM. Lue lisää tuotteesta Efficy CRM

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