Tietoja tuotteesta LiveAgent
Hyvä asiakaspalvelu alkaa käyttötukiohjelmistosta. Hanki lisää asiakkaita tarjoamalla erinomaista asiakaspalvelua LiveAgentin avulla
Liveagent puts Facebook or email in one inbox. This is a very good software that helps both customers and agents.
Nothing so far, still looking for something to complain about.
Suodata arvosteluja (1 330)
Käyttö
Lajitteluperuste
Suodata arvosteluja (1 330)

Brian
Quality video calls in place.
Kommentit: We have put it in place for online meetings and customer support systems.
Hyvät puolet:
Great on issue tracking and help find solution.Customer support system dashboard for easy reach and connection to services.
Huonot puolet:
I have more benefits as for now that nothing is missing in functionality.
Myyjän QualityUnit vastaus
viime kuussa
Hi Brian! Thank you for your 5-star review! Glad thave you on board :) - LiveAgent Team
Elīna
HR Support with LiveAgent
Kommentit: LiveAgent is a fantastic tool for HR specialists. It's intuitive, feature-rich, and has greatly improved my workflow. The support team is also top-notch, always willing to help with any questions or issues.In conclusion, if you're an HR specialist looking to streamline your work and improve communication, LiveAgent is definitely worth checking out.
Hyvät puolet:
LiveAgent has made HR support a breeze with its user-friendly interface and robust set of features. Communication with employees and clients is seamless, thanks to the integration with multiple channels, including email, live chat, and social media. The ability to automate repetitive tasks has saved me a ton of time, freeing me up to focus on more strategic initiatives.
Huonot puolet:
On occasion, the software can be a bit slow, but it's not a major issue. The mobile app could also use some improvement, but it gets the job done.
Myyjän QualityUnit vastaus
2 kuukautta sitten
Hello! Thank you so much for your review! We are so pleased to hear that LiveAgent has improved your workflow and that you consider our support team top-notch :) We understand how important it is to have an efficient and effective HR and client communication system, and we are glad that LiveAgent can help make that possible. - LiveAgent Team
Linda
answering my customers is more accessible
Hyvät puolet:
the tool is not complicated to use and very practical. it is fast and easy to use
Huonot puolet:
sometimes it bugs a little, but it's not much, compared to the usefulness of the tool, it's rather a good investment
Myyjän QualityUnit vastaus
viime kuussa
Hi Linda! Thank you for your review! We are happy to see that you find LiveAgent easy to use :) - LiveAgent Team

Sara
This support desk software is fantastic
Kommentit: The availability of prefabricated responses is wonderful, and using them has allowed me to save a significant amount of time. I also like that I can make new fields to store specific bits of information about my customers.
Hyvät puolet:
Using LiveAgent, I can view the cases being worked on by my teammates in real time. LiveAgent has made it easy for me to monitor my team's progress and understand what problems each person is solving.
Huonot puolet:
There is no internal chat functionality on the LiveAgent platform. The service has eliminated all chat features save for those between the agent and the customer. This is an essential function, as we rely on third-party applications for data transfer and communication.
Myyjän QualityUnit vastaus
2 kuukautta sitten
Hi Sara, Thank you very much for your feedback. We are glad to hear that LiveAgent has been the right choice for you. You are still able to have an internal chat with another agent in the system - simply click on the dot next to their name and start an internal chat. Feel free to contact us in case you would have any questions about it - we are available 24/7!
Yagmur
A Comprehensive and Reliable Customer Service Solution: LiveAgent
Kommentit: Overall, we have been really pleased with our experience using LiveAgent. It has enabled us to provide a high level of customer service and has been a great addition to our customer service team.
Hyvät puolet:
Using LiveAgent has been a great experience for our customer service team. We find it very user friendly, reliable and comprehensive - covering nearly all aspects of customer service. It has enabled us to quickly respond to customer queries and provide an outstanding customer experience.
Huonot puolet:
The only downside we have encountered with LiveAgent is the cost - it is slightly more expensive than some of its competitors. However, we believe that the features and benefits it offers make it worth the cost.
Myyjän QualityUnit vastaus
viime kuussa
Hi Yagmur! Thank you for taking time to to review LiveAgent. It's great to hear that your overall experience has been great. We would like to also let you know that we have recently introduced a new pricing structure that we believe will better meet the needs of our customers. This new pricing structure is actually cheaper than our previous one, and we are confident that it will provide you with even better value for your money. :) - LiveAgent Team
Annie
A Comprehensive and Superior LiveChat Solution
Kommentit: Overall, our experience with LiveAgent has been very positive. The comprehensive suite of features and integration with our other systems has allowed us to provide a much more efficient customer service experience. We've noticed an increase in customer satisfaction since using LiveAgent and would recommend it to anyone looking for an easy to use and comprehensive chat solution.
Hyvät puolet:
LiveAgent has been an invaluable addition to our customer service team. We've been able to provide a much more efficient and comprehensive chat service to our customers. It's easy to use, and the integration with our other systems has been seamless. We've noticed an increase in customer satisfaction since using LiveAgent.
Huonot puolet:
The only downside to using LiveAgent is the occasional lag when trying to connect with customers. This has been a minor issue, however, and the customer service team has been quick to address any issues we've encountered.
Myyjän QualityUnit vastaus
2 kuukautta sitten
We at LiveAgent thank you for giving us your trust and kind words while experiencing our helpdesk solution. We strive for our customers success and are very happy to hear that we have assisted in your customer relations.
Mitesh
With LiveAgent customer care functions, customer satisfaction is always assured.
Kommentit: LiveAgent has been a vital tool in our organization. We were in need of platform where we and our customers can reach out easily and solve any issues at hand or offer any assistance and for sure LiveAgent proved to provide just what we were looking for. It has allowed us to improve our customer support services and thus having high customer satisfaction levels.
Hyvät puolet:
LiveAgent allows one to add a knowledge base in your portal which is very useful to customers since they can access the commonly asked questions and the how-to guidance articles which makes self-support easier. Another impactful feature in LiveAgent is the integration with social media platforms like Messenger, WhatsApp, Twitter, Facebook and Instagram which are the platforms commonly used by customers. This means that you will be able to connect with most of your customers. LiveAgent provides omnichannel help desk solutions giving you and your customers a variety of channels like calling, live chat among others to connect and provide the support needed. It is easy to implement and the interface is well organized, intuitive and user-friendly making it easy to navigate through. Also, the customer support team offers timely response to any requests you have.
Huonot puolet:
There is nothing i like least. It has been easy to use LiveAgent from the beginning. All aspects about this tool are tailored toward ease of use while still maintaining top level of effectiness and productiveness.
Myyjän QualityUnit vastaus
3 viikkoa sitten
Hello Mitesh, Thank you for your amazing review of LiveAgent! We're thrilled to hear that you find our software to be a great tool for your company. If you need any assistance with the software, please feel free to reach out to us. We are always happy to help. :) - LiveAgent Team
Kanika
Best of all time ever
Hyvät puolet:
I like because it is very easy to deploy or integrate in any website without any hassle. It gives great customer support experience to the customers. Using this same tool we can maintain emails, tickets and customers message very easily. Easy for us to resolve huge tickets with in span of time. Recommend tool for ticketing management. Customer care is very helpful always resolves queries in few hours.
Huonot puolet:
Pricing is little but costly then other tools available in the market. It needs to be reduced. Also sometime tool becomes laggy it needs improvements in performance.
Myyjän QualityUnit vastaus
viime kuussa
Hello Kanika! Thank you for your amazing review of LiveAgent! We're thrilled to hear that you find our software to be a great tool for your company. If you need any assistance with the software, please feel free to reach out to us. We are always happy to help. :) - LiveAgent Team
Radhika
Work flawless and efficiently
Hyvät puolet:
In terms of User Interface tool is very decent, responsive, fast and secure. Easy for us to integrate with applications. Easy to create and maintain tickets. Easy to perform every tasks related to customer support like reply using emails, issue tracking and much more. It delivers top notch experience to the customers who want to resolve queries without wasting in a queue. Easy for us to handling customer queries or issues as well. I’m loving it. Recommend tool from my side.
Huonot puolet:
Nothing as such negative points for me. It works well and gives responses to the customer issues very quickly and efficiently.
Myyjän QualityUnit vastaus
2 kuukautta sitten
Thank you for taking the time to leave a review, Radhika! :) We are always happy to see that LiveAgent is working well for our customers and makes their work easy. - LiveAgent Team

Maria Gabriela
Our festival was a success thanks yo LiveAgent!
Hyvät puolet:
Using LiveAgent and integrate everything that needed to be covered and had everyone engaged in one platform was AMAZING! You can have everything in one place and nothing is left behind.
Huonot puolet:
Loved EVERYTHING! It made all the operations easier and successful.
Myyjän QualityUnit vastaus
viime kuussa
We are very happy to hear our software assisted with your festival as well with other helpdesk solution functions for your business. We strive for your success and will continue to be there to help you reach your customer communication goals.
Robert
Live-Agent is for you!
Kommentit: Overall Live agent has made our office more productive and has allowed us to better track current and past events. We have been trying to use more and more of the features of the system in our day-to-day work. As we do we are finding more and better ways to organize our data and track our metrics. This is allowing us to better see where we are spending our time and better hire new employees. In using Live-Agent in day to day use the auto-tagging, rules, colourization of emails, and search functionsm make dealing with problems and solutions so much faster. We better understand and find what we want and better know who to bring into client issues. When I started we have 5 employees and all used outlook. The about of control and organization Live-Agent allows has put us lightyears ahead.
Hyvät puolet:
I find the organizational tools the best thing about Live-agent. I started with an Outlook based system and searching for emails even a week old was a test in agony. With Live-Agent the ability to auto organizes our emails, with tags, persons, folders, custom filters, timed colouring, etc has made dealing with emails so much easier. I rarely have to search for more than a min to find what I want. In dealing with an ever-growing team is important to have a smooth onboarding process. I am quickly and easily able to explain the basics of Live-Agent to a new team member and when necessary limit there flow of work so as not to overwhelm them. I can also see what they are writing and have open so I can keep an eye on their reply if needed. The contact list has made dealing the new clients much easier as is the managing of who is on an email chain. Since we often need to curate information it is a relief to know we are in control of who sees what when. We currently have a small knowledge-based but we hope to expand its use over the next year and make that a large part of how we use the system.
Huonot puolet:
At times the email chains can get quite bloated as more replays are added to them. This can make a new person coming into the chain not feel they can find what they want. Also, the general search for emails is great but the in email search I find a bit limiting. It can be hard to find the exact message with the information I need sometimes.
Myyjän QualityUnit vastaus
3 vuotta sitten
Dear Robert, thank you very much for your honest and complex review! We are very happy to hear that LiveAgent is helping you in your day to day work and that you are using all the features -tags, custom filters, folders, etc. to help you find anything that you need! We understand that managing a business is not an easy thing and that is why we wanted LiveAgent to speed up things for you and your employees. Either when replying to a ticket, where you can use our features of "Canned messages" and/or "Predefined answers" and templates, or filters tags, etc. that help you look for any ticket you need and also not to forget the feature of "Recent tickets" where you can see all the previous tickets with a specific contact directly in the ticket without having to go back to the main inbox. Regarding the bloated email chains, I can pass this on to our developers. Feel free to shoot us an email at [email protected] if you have any idea of how exactly you would like it to work! :)

Barney
Great Features & Great Speed
Kommentit: LiveAgent is helping us convert initial chat enquiries visiting our website into qualified sales leads. We provide a niche product to the very top of our market so being able to qualify enquiries at this initial stage is important to us. The other key outcome is LiveAgent has no impact on our site loading speed. We identified ZenDesk, our previous chat solution, was impacting out site loading speed - and therefore potentially impacting our SEO strategy. From a free trial, we found LiveAgent has zero impact on our site loading speed - we now have a better chat solution AND a faster loading webiste.
Hyvät puolet:
We use LiveAgent to manage chat conversations on our website with the aim of converting initial enquiries into qualified sales leads. There is afar great functionality than our previous chat software solution and is far more customisable, with options to brand and personalise it to our business. The other key feature for us is that it is the number one ranked chat widget for website loading speed, an important part of our SEO strategy.
Huonot puolet:
There is so much more functionality and ability to personalise LiveAgent than our previous chat software (ZenDesk) so set up took a little longer - but the ultimate outcome has been far superior.
Myyjän QualityUnit vastaus
3 vuotta sitten
Hello Barney, many thanks for your great review! It means a lot to us and we are super thrilled to hear that you are happy with the platform and the chat solution LiveAgent is offering. We understand that it is necessary to manage all the tickets from the very beginning as each customer is important and should be taken the best care of and that is why LiveAgent makes sure that no ticket is skipped or left out! Just remember that our support team is always ready to help so feel free to start a chat on our website should you have any questions! :)
Dave
Excellent Support for My Customers With Room to Grow
Kommentit: This a significant improvement over our previous help desk application. I am able to track and quickly resolve all customer issues. It just works the way it should. Our previous vendor kept changing elements of the software interface which only served to slow down our work because we had to learn how the interface was changing.
Hyvät puolet:
Easy to set-up and manage. Provides all my support requirements in a simple to track dashboard of customer touch points.
Huonot puolet:
I have had occasional issues with email notifications stopping. Rare and quickly resolved with tech support in all cases.
Myyjän QualityUnit vastaus
viime vuonna
Hi Dave! Happy to see LiveAgent is an improvement for resolving your customer service issues :) - LiveAgent Team
Vahvistettu arvostelija
Live Agent has helped us to level up our customer service.
Kommentit: Overall LiveAgent has been a godsend compared to our previous provider, the automation alone makes it worth its weight in gold, there was a cost saving for us to switch to LiveAgent but more importantly we have saved on time and resources.
Hyvät puolet:
This software has enabled my team to work more efficiently, the automation available with the software has allowed us to track the sorts of queries we are recieiving and the volume of those queries, all of which can be reported back to our clients. The automation has allowed us to automatically respond to people with specific queries based on keywords which means that our overall volume of work has decreased.
Huonot puolet:
It would be great if their was downloadable graphs and charts, and generally easier reporting.
Myyjän QualityUnit vastaus
3 vuotta sitten
Hello, we are glad that your overall volume of work has decreased thanks to LiveAgent. We are happy that you are on board with us. It's great to be part of such a great crew! Have a good days :)

Nitin
Easy and helpful tool only for live chat services or live customer support
Kommentit: Even with lots of features bad support system might make this application little annoying. Overall Liveagent is easy to use helpdesk that tracks everything in real time. Comparably affordable, easy to deploy and if they add custom support email for every agent then this tool is best in class.
Hyvät puolet:
Lots of helpful features among which one that helps SEO of our website. I have heard lot from other companions about this brand and that made me recommend this to my team. Its again easy to deploy tool like many of the new tools but you don't need to entirely change your website structure code to implement this and that inclined us towards LiveAgent. One more thing that highlighted while we I was on trial that it had a video chatting service that definitely solved many internal issues with customers.
Huonot puolet:
LiveAgent should work on their interface as its not much easy for non technical person. Lots of other application even if they lack features but they are easy to use. Their support hangs many times and I need to wait half or 1 hour to get a support from their team regarding any issues and that's sometimes annoying.
Myyjän QualityUnit vastaus
viime vuonna
Hello Nitin! Thank you for your review. We're glad to see that you are happy with the product. As for our Customer Service, it is very unusual that you will be waiting for that long. Could you please share with us your ticket number on [email protected] and we'll look into it. - LiveAgent Team
Samed
User-Friendly Helpdesk Software I have ever seen
Kommentit: Overall, LiveAgent has been a valuable asset to our business. It has greatly improved our customer service and support capabilities. The user-friendly interface and robust features make it a great choice for businesses of any size looking for a comprehensive live chat and helpdesk solution.
Hyvät puolet:
I have been using LiveAgent for over a year now and have been extremely impressed with its functionality and ease of use. The live chat feature has been a game changer for our customer service team, allowing us to quickly and efficiently assist our customers in real-time. The helpdesk feature is also top-notch, allowing us to easily track and manage customer inquiries and support tickets. The integration with other platforms such as social media and email is seamless.
Huonot puolet:
The only downside to LiveAgent is the cost. It can be a bit pricey for smaller businesses, but it is worth it for the comprehensive features and exceptional customer support.
Myyjän QualityUnit vastaus
2 kuukautta sitten
Hello Samed! Thank you for your great feedback! Our team is always happy to read such kind and motivating words. Happy to have you with us :) - LiveAgent Team

aka
Customer support is no more a headache
Kommentit: This a thing one must really go for. Live Agent can prove to be helpful for almost all business small to big.
Hyvät puolet:
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners. Customer care departments can handle a lot of work single-handedly using LiveAgent.
Huonot puolet:
There a ton of good things to mention but among all the goodies there is one thing that might need improvement. This little improvement mist is done in the customization ability of the knowledge base and the chat widget. There are certain things that need CSS knowledge to amend.
Myyjän QualityUnit vastaus
3 vuotta sitten
Thank you very much for your excellent review! We are thrilled to have you with us and even more thrilled to hear that you are happy with LiveAgent! I am also glad to hear that handling your customer support does not give you a headache anymore, that's exactly why LiveAgent was created! Regarding the customization of the Knowlege base and the chat widget, there are various templates and customization settings but if that's not enough and somebody would want to have it designed in a way that would match their website completely, there is still a possibility of using the custom CSS. You know where to find us should you need anything! :)

Laura
Our customer support has enhanced with LiveAgent
Kommentit: After putting a number of various applications and software packages designed for help desk support through its paces, I have to say that my experience with LiveAgent is one of the simplest and most straightforward to date.
Hyvät puolet:
LiveAgent is what we use to reply to emails and chat with customers. The ability to organize support inquiries for our AU franchise by department and via the use of threads has been quite helpful. There isn't much complexity involved.
Huonot puolet:
I don't know whether this exists and I just haven't seen it, but it would be helpful to be able to look at agent activity in the past, including times when they were logged in but not actively responding to messages.
Myyjän QualityUnit vastaus
2 kuukautta sitten
Hello Laura! Thank you for taking the time to share your positive experience with LiveAgent! We're thrilled to hear that it stands out as one of the simplest and most straightforward help desk support tools you've used. We strive to make our platform as user-friendly as possible and it's great to know that we've achieved that for you. - LiveAgent Team

Jason
Huomioon otetut vaihtoehdot:
Lot's of Features at a Great Price Point.
Kommentit: A centralized solution for dealing with customer inquiries all in one integrated suite instead of cobbling together services.
Hyvät puolet:
Integration of Services: Help Desk, Live Chat, Call Center & Social Media all built into one suite of products. I was able to cancel 3 other services when I made the switch to LiveAgent.
Huonot puolet:
Doesn't directly integrate with my preferred email marketing software (mailer lite)although it can connect through zapier. No VOIP integration with Vonage so to use the voice functions I have to use a different provider.
Myyjän QualityUnit vastaus
3 vuotta sitten
Hi Jason, Thank you for your honest feedback. We are so glad you were able to reduce the number of services you need and have everything centralized within LiveAgent for a smoother and easier work life. As today's market constantly evolves, so does our software and we work constantly to pack it with more integrations and features to make the transition to our helpdesk as seamless as possible. Stay tuned for more updates coming your way!
Chandan
Amazing customer service help desk and knowledge-base combo
Kommentit: It is very very helpful overall so far. I and my team uses LiveAgent o a daily basis.
Hyvät puolet:
The main reason to select LiveEvent was the knowledge base system it has is like the deal breaker. This is the feature that competitors charge high or they don't even have it. Kudos to LiveAgent for that.
Huonot puolet:
the limitation of customization in header and background of the home screen. If we could upload header background image that could be great.
Myyjän QualityUnit vastaus
3 kuukautta sitten
Hi Chandan! Thank you for your review! We are glad to hear that the knowledge base system was a deciding factor in choosing LiveAgent. We are working hard to improve it further every day. Thank you for your kind words and for choosing LiveAgent! :) - LiveAgent Team
Vasileios
Superb Software that can be used as a Multichannel Contact Center
Kommentit: happily been using the software for a while now. also LiveAgent has helped us increase our users satisfaction and revenue
Hyvät puolet:
Easy of use: The user interface is intuitive and super easy to learn even for none tech-geeks. We are able to use it on many of our websites eachwith their own KB, Forums and Ideas/Sueggestions sharing.
Huonot puolet:
Not much about cons really but just hoping to see telegram integration so we can manage support requests
Myyjän QualityUnit vastaus
3 vuotta sitten
Hi Vasileios, Thank you very much for such excellent feedback. We are so pleased to hear that LiveAgent has met your requirements and that it made a positive impact on your work-life. Our team works nonstop to further improve the system and pack it full of new integrations to truly meet every need out there. Stay tuned for more updates and keep up the amazing work!
Shelby
Great Product and Great Customer Service
Kommentit: I've been pleased by both the product and the customer service!
Hyvät puolet:
While there are a number of features to praise, a select few have been most beneficial to the company. Having the ability to transfer tickets or chats has proven useful when we are working with a customer who has a specific type of inquiry - perhaps a sales question or an employment request. We’ve found it helpful to have the ability to transfer the chat to the online agent best equipped to answer the inquiry so we are able to serve our customers to the highest standard and with an immediate response. We also find being able to add notes and labels to previous chats and tickets incredibly helpful in data collection and also in our ability to work as a dynamic team. By being able to sort our chats and tickets into an organized system that our company created, we can work cohesively to review old conversations for continuity, opportunities for growth, and with transparency between departments.
Huonot puolet:
A minor aspect of LiveAgent that could be modified to increase its ease and use as the online agent is the sound feature. When an agent is chatting with a customer in live time, it's ideal to have a noise generated whenever the guest writes a message. This allows the agent to be chatting with multiple people simultaneously and respond when each guest replies. LiveAgent has this feature, and it is in fact very helpful. However, each time the guest clicks on a new page within the website, LiveAgent processes it as a message, and it makes a noise. It is a feature that, if fixed, would enhance the product even more.
Myyjän QualityUnit vastaus
3 vuotta sitten
Many thanks for your amazing feedback, Shelby! :) It means a lot to us and it makes us extremely delighted to hear that you find LiveAgent and our customer support great! I am also very glad that you are using all the features you mentioned! I personally love chat transferring as well because I can always get a hold of someone who can help and answer the customer's queries in case the chat got to the wrong department! Feel free to shoot us with any suggestions on improvements at [email protected]!
Tim
All-in-one support solution
Hyvät puolet:
I love LiveAgent! In the past, I always used the same communication channels for business and private, or at least they were on the same device. Situations like this were quite common: I wanted to have a Skype call with my best friend, and suddenly a customer notices that l am online and sends me support messages via direct message. My messages used to be all over the place, you have a phone call with a customer, suddenly you get a WhatsApp support request three days later. Or some customer who lives in a different time zone calls you at 3 AM because they forgot about where you live and you forgot to turn off your phone. With LiveAgent I am streamlining my entire communication. I created a [email protected] address for my domain and forward any incoming email to LiveAgent. | also linked my contact form on my website via Zapier to create an instant ticket. Instead of giving customers my Skype ID, I use the built-in video call feature in LiveAgent, so there are no unforeseen interruptions. Voice calls can be integrated as well including a real landline phone number, which is cool. The chat Widget can be fine-tuned to only appear under certain conditions, for example, if someone is spending 15 seconds or more on the pricing page. Overall this tool allows me to have strong boundaries and office hours with customers. | am going to use the second user account for my assistant and then use the routing emails to automatically assign all tickets to him. This dramatically frees up my time
Huonot puolet:
The design is slightly outdated and it was a bit complicated to find everything during setup.
Myyjän QualityUnit vastaus
4 vuotta sitten
Thank you very much fot your nice feedback. we are happy that you are satisfied with us :) We still working on our improvement :) Have a nice day
Oriola
LiveAgent: exclusive support for any circumstance or incident
Kommentit: As a company, we have found that creating tickets and using the LiveAgent chat to manage them has helped us much in meeting the needs of our clients and promoting our products and services in an expedient manner. We've been able to improve communication with our clients and boost our output as a result. Any business that uses LiveAgent to better serve their regular and prospective clientele will see a noticeable uptick in output as a result.
Hyvät puolet:
One of the many reasons I love using it is that I can use LiveAgent from any computer, tablet, or smartphone with a web browser. Because of its adaptability, user-friendliness, and low cost, it can achieve impressive productivity levels. It's incredibly user-friendly and offers complete visibility with minimal setup. The interface is straightforward and requires little in the way of prior knowledge or training to put to use. The program's intuitive and robust automation features make it particularly useful. I also appreciated how easily it created tickets in response to client incidents, requests, or concerns.
Huonot puolet:
LiveAgent is not the most user-friendly, but both the communication and the progress made thus far have been outstanding; it has many useful functions.
Myyjän QualityUnit vastaus
2 kuukautta sitten
Hello Oriola! We are happy to hear that LiveAgent has been a valuable tool for your company in meeting the needs of your clients and promoting your products and services. It's always satisfying to know that our platform is helping businesses like yours achieve their goals. Thanks for sharing your positive experience and we look forward to continuing to support your success. - LiveAgent Team
Vahvistettu arvostelija
An Easy and dependable app
Kommentit: The Live agent has been a very essential app to our organization as it improved our response time to our clients which has improved our productivity.
Hyvät puolet:
This is an easy to use app which helps me in managing my clients perfectly. It helps me keep tabs on my clients with so many reporting features which I can actually choose from. I love the interface it uses to display clients information which is always on request.
Huonot puolet:
I was making use of this software and logged into two browsers, the first session was actually closed to my surprise and this happened a lot of time after that period. The software interface should also be upgraded by the developers as it looks more of an old app.
Myyjän QualityUnit vastaus
viime vuonna
Hello, thanks a lot for your kind feedback! :) We are glad to see that you are happy with LiveAgent. You know that we are here for you 24/7 whenever you need any help or guidance :) -LiveAgent team