Tuotteen TeamViewer Remote arvostelut

Remote assistance, No limits!

Kommentit: TeamViewer is a great choice for IT professionals, mainly in the service delivery and support fields. I do not see myself looking at other remote tools in the near future.

Hyvät puolet:

I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

Huonot puolet:

I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

A helpful tool for working remotely

Kommentit: Before the presentation, I had to scramble to operate the terminal on the top floor of the office. It was not a security-restricted area and there was no concept of using a remote desktop connection to do the work, so we had to go there personally. However, with the spread of remote work thanks to Corona and the introduction of this tool, it became possible to work with a remote desktop connection from home or in the office, eliminating the hassle of walking. In addition, it is now possible to work from home, so I believe that work efficiency has improved significantly.

Hyvät puolet:

It is very convenient because you can operate the remote connection destination terminal through a remote desktop connection between offices or in a homework environment without the hassle of detailed configurations. It is also possible to send files, so it is useful when you want to transfer a local file to a remote connection destination. It also supports smartphone apps, so in an emergency, you can access and respond from your smartphone, which is excellent.

Huonot puolet:

Sometimes it is strangely cumbersome, and operations such as clicking are disabled and a restart is required, which is inconvenient. Also, as it is not a cheap service in terms of cost, I think if there are several additional contract plans, the barriers to using the paid version will be reduced.

Remote Desktop Support Tool of All Times

Kommentit: Offering remote support help save time and improve productivity.

Hyvät puolet:

TeamViewer Remote allows me to support junior Engineers in my organization remotely.

Huonot puolet:

When internet connection is slow, TeamViewer Remote disconnects without a notice.

There are better Remote Access options Now

Kommentit: Overall the system is OK. setting up remote access is clunky and overly complicated. The billing system sucks and has limited adjustment ability. The support takes probably a week to get back to you and the call center is always bogged down. It is overpriced for our needs. I have tried reaching out to your support. The support has not been helpful nor interested in working to solution. Overall, the support has lagged (sometimes over a week for a response to a simple question). I have an open ticket though today was told that they don't have my payment which posted 3 weeks ago and require a bank statement to rectify. I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we can't stop it from going to collections as I asked as they were not accepting the screenshots to wait for the PDF. Overall, the "rules" of teamviewer are archaic and you should just search "TeamViewer class action" if you want more information about the issues that people get with them. I am amazed that there is an expectation that a company could hamstring their customer service soo much. It really is sad that a company with a good product has to be soo bad administratively. I am really disappointed. I have been a customer for 4 years. I am "stuck" in a EULA that is not binding in our state but they are playing mean.

Hyvät puolet:

App that boots at startup Solid tutorials Mac OS support

Huonot puolet:

A lot The price structure does not reflect a small business needs for periodic support Options come and go support is mediocre

Great for customer support!

Kommentit: We are using this all the time for support to our customers.
Installed on around 500 clients and using it daily.
Never any problems.

Hyvät puolet:

It works on every platform. It's fast. Filetransfer works good.

Huonot puolet:

Could be easier to share the connections in a team. The connections should be for the whole company or for groups by default, not needed to share from one user to all otehr users.

Teamviewer

Kommentit: I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices and price is worth it.

Hyvät puolet:

Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection

Huonot puolet:

None. The application works well and fulfills my every need handle a support call

A very reliable remote access and control software

Kommentit: Having used the software for more than 3years now, i would highly recommend it to people. it has really improved over the past years and more features have been added to it

Hyvät puolet:

Fast connectivity, very reliable and clear audio when it comes to holding meetings and video conferencing.

Huonot puolet:

input delays when it comes to accessing and operating a computer remotely

Reliable Remote Desk Supporting tool

Hyvät puolet:

Easy to deploy and I have even used it on a mobile device out of its awesomeness.

Huonot puolet:

the free version times out too frequently

Safe, reliable and simple

Kommentit: Really enjoy the capabilities with this software. The safety of the passcodes is especially nice to have an ensures a safer connection. ITa team was able to fully access our computers and perform any task necessary without needing us to manually assist.

Hyvät puolet:

TeamViewer has been excellent in providing a safe tool for our IT team to be able to access our computers and perform maintenance, check on issues or update software. I love that you can create a new passcode easily so you can have safer access. It is quick as well which is helpful when the person who needs to access your computer is not within the same location.

Huonot puolet:

It can sometimes lag or not connect right away. Minor problem, and sometimes just requires patience. If there are multiple screens to access it can sometimes get tricky.

TeamViewer App is a must if you help family fix their phones

Kommentit: My overall experience was great , I have been able to login and control the phone of friends and family to fix their phone from my home remotely which would of cost them money through a service company

Hyvät puolet:

I like that you can either , black out the other persons screen and work in private or let them see what your doing to give ease of mind or to teach them how to do something and watch them try it .

Huonot puolet:

I think they should have qn option to qllow the other person to watch but not let them control their phone because sometimes yourctrying to do something and they ckick something and boom you have to start again

The Big Hitter of Remote Connection Software

Kommentit: TeamViewer has been incredibly easy to use and has enabled the ICT department to provide a high level of support when responding to support queries. It has led to increased productivity as technicians no longer have to leave their desks for every support ticket and has cut down on response times helping us meet SLAs.

Hyvät puolet:

The TeamViewer application is very easy to install, with a host app being installed on client devices and the full application being installed on technician devices. Multiple devices can be saved for re-connection rather than typing in remote IDs several times. Once remotely connected, the screen can be locked to prevent remote users from interfering with a technician's actions. The screen can also be 'blanked' to the remote user if the technician needs to perform confidential actions (accessing hidden software shares, etc.). Files can be shared between connections, and there are voice/text capabilities to communicate with remote users.

Huonot puolet:

There have been security concerns in the past year or so that have shaken confidence in the software, however TeamViewer have implemented several fixes to improve security and prevent malicious use (steps such as increasing remote ID length and patching software security holes) to remedy the situation. The pricing is not perhaps as competitive as we would have liked.

Great software, easy on non-technical users

Kommentit: TeamViewer (for 99% of the time) is easy to setup, easy to configure, and easy to use for both myself and my clients. I've been a long term personal user of TeamViewer, and finally wanted to find a solution for work. TeamViewer pricing was kind of expensive, and found cheaper alternatives (AnyDesk). I tried AnyDesk because of its competitive pricing. However, I noticed that it has bugs in terms of requesting the remote computer for administrative credentials. It will just freeze in that screen. When I tried to email the support, they gave me an irresponsible reply, and never managed to fix the issue. At last, I gave up. And I went with the TeamViewer package. More expensive, but worths it.

Hyvät puolet:

Super easy to use, super easy to install. Latency is great, for most of the time, it's almost like using the computer locally. I can even play videos and does not feel slow.

Huonot puolet:

There are times when it's slow though (with lots of clicks, movements, and keyboard hitting), but those are usually heavy tasks, and it'd be better off doing them locally anyway. Even though I'm doing personal stuff, it claims that I was doing work, and kicks me out of the session. Not sure how they managed to judge that.

Easy to use but lacking

Kommentit: My overall experience with using teamviewer is the ability to quickly remote into a person's PC along with the automatic two factor authentication that is uses where the user gives you a password and ID to log in. It allows me to quickly remote into software using it quick support and diagnosis problems such as error messages and virus/malware infections. Overall it does it's job well and although it lacks certain useful features such as freeze screens and camera capabilities using a mobile device; it still provides solid use for any technicians that quickly need to remote in and assist their client to get back to 100% performance.

Hyvät puolet:

The most impactful feature regarding this product is the ability to assist others who need help and it is free to use as well for personal use. Teamviewer is a remote software that allows you to remote into another person's software in order to help them and troubleshoot any issues they are experiencing, along with transferring files that may aid in helping you fix their issuen Due to it having a free license option you are able to take it for a test run by choosing the option personal (non-commercial) which gives you the basic functionality like remoting into a person's pc and transferring files, if you purchase licenses than you unlock a few more features.

Huonot puolet:

The least thing I liked about this software was the limitations compared to another software called logmein such as the ability to freeze screens, access certain aspects of a computer without needing to remote in like changing the username and password. And the problems that occur when a customer uses a tablet or phone on wireless networks where it takes forever to load which can be expected but also sometime it never loads. The one thing I don't like is the inability to use a person's camera to see what they see for wiring that logmein (rescueme) can do through lens sessions.

Sold, Multiplatform Remote Access and Viewing Solution, with some issues

Kommentit: I highly recommend TeamViewer -- I had recommended it to several counterparts at peer firms, and have started to use the personal version with my own computers. Several of my users have started using it with their own family and friends once they saw how easy the program is to set up and use.

Hyvät puolet:

I love how easy this program is to use across many device platforms -- Windows, Mac, iOS, and Android. I really like how it allows full control over computers and Android devices. It is rock solid for screen viewing on iPhone, and is really easy to get a user into a support session. It works well and maintains a solid, unfaltering connection even when our available alternatives (Zoom, Teams, Skype for Business, Quick Assist for Windows 10) fail. The device details that the program displays has helped me correct issues that users don't even know they have and suggest updates that users don't even realize that they lack.

Huonot puolet:

While the remote screen viewing feature is rock solid on iPhones, the connection seems to be lost very frequently on iPad devices. When this bug is acting up, the product is almost unusable on affected devices. On iOS in general, the OS seems to prompt for disconnection very often on some devices (seems like older devices only in my limited experience). If the user is not paying attention and hits the button to close the screen share, reconnection is required.

TeamViewer The best

Kommentit: TeamViewer allows me to earn money without having to travel as a freelancer.

Hyvät puolet:

TeamViewer is excellent software, as it allows us to transfer files quickly and privately with a high level of security. With TeamViewer, working remotely has become child's play, because you have remote access that allows you to monitor systems, networks, etc... On Windows and Linux. TeamViewer also gives you the possibility to correspond with colleagues during online meetings. The user interface of TeamViewer is also simple for the use of new software. Installations and updates can be carried out without any problems with a single click. When travelling with TeamViewer, you can use your Android devices, making it easy and convenient to be in contact with the target computer. With TeamViewer you can not only share your screen, but also access your entire computer. In short, TeamViewer is an excellent software compatible on mobile and Pc devices.

Huonot puolet:

I think it's a good software overall but I find that TeamViewer is very slow when it comes to transferring large files. The other aspect is voice calls really, they are not at their best. The improvement will make a good deal. Finally, without a connection there is no possibility to control or access other devices in our own network.

TeamViewer is the best but pricing make many users sign away

Kommentit: For me it’s the perfect and in top but still pricing is the important issue

Hyvät puolet:

Team Viewer provides full control accessing computer to computer remotely. I can transfer program files between my side and remote side easily. Access any pc from phone application, it has made easier for me to assist my branches in transport. I make it start with windows and add static password so you don’t need the other side any way as long as pc has internet connection. Switching between OS users by logging off or switching user is very simple. It access pc as admin and it doesn’t ask every task admin rights. Support session record ,Instant message and audio calls which is very useful to contact other side. could show black screen to remote side to get ride of voyeurs.

Huonot puolet:

Problem with different version, if you connect with lower virsion it asks to upgrade lower side. Support stopped for old OS. Commercial user license is not competitive.

A solid, but expensive, remote control tool for supporting clients

Kommentit: TeamViewer was a great solution that allowed us to easily provide support services to our customers. However, the constant need to upgrade, the inability for older versions to talk to newer versions, and the business practices of selling perpetual licenses one day and forcing people into a subscription model the next is not reassuring.

Hyvät puolet:

When we chose TeamViewer, they offered a great deal for the money, spending money to buy the software license once with no recurring fees. The ability to provide "zero-install" links on our web site to allow customers to get us connected to their systems was a huge plus for a remote support environment. And even better, they were far cheaper than other solutions at the time, like GoToMyPC, LogMeIn, RAdmin, and others for an environment where you needed to support random users around the globe.

Huonot puolet:

Sadly, shortly after we bought our expensive, "perpetual, no recurring fees" license and got everything set up, TeamViewer changed the game entirely, switching to a pure subscription model. So, after advertising that our high one-time fee wouldn't require maintenance fees, the new model now requires an annual subscription, and we have been stuck on v12 for the last several years with no ability to get onto a newer version unless we want to spend even more money on the subscription. As other solutions have since arisen (like Zoom) that are far less expensive, we do not feel that we will ever renew our TeamViewer license because of this. Once they turn off the ability for TeamViewer 12 to work (which they have done for older versions already), then we'll simply be removing it from our systems.

Easy remote application for getting started

Kommentit: In my job, I support marketing teams and designers in troubleshooting, but in the past, I used to give instructions over the phone while imagining the other party's situation. The two parties shared the same relationship. Still, mostly it was a job where "experience matters", but after introducing TeamViewer, anyone with some knowledge can support and do everything remotely. A case that used to take an hour to resolve a problem can now be completed in less than 10 minutes. This reduces stress in people on both sides and saves time and resources.

Hyvät puolet:

It can be started without any particular configuration of the target terminal. Since the connection can be initiated simply by making use of the "ID" and "password", it is possible to connect to work computers with a sense of speed. I mainly use it to connect to company computers when I work from home and need some material that I don't have stored in the cloud.

Huonot puolet:

This depends on the specifications of the machine and the network environment of each machine, but the operation is slow and not comfortable to handle. Some people say it would have been faster if they had taken more time. If there is any part that can be improved on the software side, I would like to see it improved.

TeamViewer, my long time assistant

Kommentit: Teamviewer is a great application that most IT professional around the world depend on in delivering their services. I have been a user since 2010 and I don't see any indication that I will move away from this for the next couple of years.

Hyvät puolet:

Teamviewer over the years have improved a lot. New features are being added regularly. I like the fact that the quality of their application hasn't degraded and with all the new similar applications out there, Teamviewer still stands out as the best

Huonot puolet:

I don't like when they changed their licensing to subscription based. I paid for version 11 and 12 and I am still using these because I don't need a subscription based licensing. Feature-wise, I don't have anything to dislike.

TeamViewer Meeting Review: Streamline Communication and Collaboration with Video Conferencing.

Kommentit: It has helped me a lot in my field, in giving remotely giving support to field engineers. It has assisted us to resolve technical issues on time without a need to be physically present at the site. It also helped in conducting real time conference meeting with other engineers in the company.

Hyvät puolet:

The ability to conduct video conferences, remotely access and control devices, diagnose technical issues, and transfer files quickly and securely make TeamViewer Meeting a valuable tool for me as network engineer. This feature ensures that technical issues can be resolved quickly and efficiently, minimizing downtime and enhancing productivity.

Huonot puolet:

One of the potential downsides of TeamViewer Meeting for me as a network engineer is the dependence on a stable and reliable internet connection for remote access and control. The product's pricing structure may not be affordable for small businesses or individual users.

Good Platform for manage and remote your cloud pcs

Hyvät puolet:

It's very easy to manage your cloud pcs using this app. I am using this app from last 5-6 years. I am a home user but easily manage my workstation and remote pc from my location. it's very easy to when you are doing work from home.also it's chat msg and voice are very good.

Huonot puolet:

no any point which i don't like about this application.

An extremely useful program that is simple to install and use

Kommentit: By and large TeamViewer has been an extremely useful program for me, drastically reducing the troubleshooting time frame for a huge number of tickets, and I fully intend to continue to use it into the foreseeable future.

Hyvät puolet:

As an IT worker one of TeamViewers greatest features is the "quick support". This allows the user to rapidly download and use a single session installation of TeamViewer. In many cases users are not especially skilled with computers and the ease of this installation greatly helps getting access to their machine to troubleshoot. Even with poor internet signal TeamViewer is able to connect with relative stability which is extremely helpful for when connected to a computer across the world with dial up internet. That TeamViewer also automatically attempts to reconnect a good number of times (I think 30? To be honest I have not had to reconnect in such a long time I cannot remember!) is also very helpful as it prevents having to continually log on again. The option to restart the client PC and then automatically reconnect when it has finished booting is extremely useful as well. From a personal perspective I have set a password to allow me to access my computer remotely via TeamViewer - I send a wake from LAN request to it, then use my username/password to remotely access my desktop from my tablet allowing me to perform tasks on my computer from anywhere in the world.

Huonot puolet:

From a business perspective where a licence has been brought the only thing I could think about improving would be the allocation of said licence. When logged in a licence is not applied to the computer, instead this has to be done through the management console. Further re-allocating a licence (e.g. a computer is decommissioned and the licence needs to move to the new computer) is also needlessly complex - when I last did this it involved revoking the licence to all computers then re-adding them which seems unnecessary. Also whilst not TeamViewers fault TalkTalk seems to flag it up as dangerous requiring it to be added to the Safe list of the parental controls - unsure if TeamViewer would be able to convince TalkTalk to remove it from this dangerous listing.

Teamviewer is very convenient to use

Hyvät puolet:

TeamViewer is a powerful remote access program that offers users a simple and effective way to connect to and operate devices from a distance. Its ease of use, high level of dependability, and security make it a top choice for both individuals and corporations.TeamViewer's adaptability is one of its strongest features. It is simple to connect to practically any device because it supports a wide range of operating systems, including Windows, Mac, Linux, iOS, and Android. Additionally, the software enables a variety of connection methods, including as file sharing, online meetings, and remote control, so users may select the one that best suits their requirements.Incredibly user-friendly, TeamViewer has a simple, clear interface that is simple to use.

Huonot puolet:

One of the main issues with TeamViewer is its cost. While the software is free for personal use, its premium versions can be quite expensive, making it less accessible to small businesses and individuals on a budget. Additionally, the licensing model can be confusing, with different features and capabilities being locked behind premium subscriptions.Another potential drawback of TeamViewer is its security. While the software implements robust security measures, there have been reports of security vulnerabilities and data breaches in the past. This may raise concerns for those who are looking to use the software for sensitive or confidential tasks.Finally, some users have reported that TeamViewer can be slow or unreliable, especially over long distances or low-bandwidth connections. This can be a major hindrance for those who need a fast and responsive remote connection.In conclusion, while TeamViewer is a highly capable remote access software, its cost, security concerns, and performance issues may limit its appeal to some users. It's important to weigh these cons against the benefits of the software before making a decision to use it.

Remote desktop tool

Kommentit: My brother, who is an IT specialist, introduced me to this software. I use it to take control of my computer from my phone. It's very easy to do. I just created a free account in which I registered my devices, which allows me to take control by clicking on them. This tool is really great and very useful for carrying out remote actions or recovering files that you've forgotten

Hyvät puolet:

I'm not an IT professional, but you don't have to be to use this software. With this software, it's easy to take control of a computer remotely. It's easy to install, has a user-friendly interface, and is very simple to use. As far as security is concerned, I think it's very secure. Taking control requires several authorizations beforehand. In addition, it has other exciting features such as chat by message or voice, file transfer, and many others. It's a handy tool that works on all media, PC, smartphones, etc.

Huonot puolet:

I have no recommendation to make. The way it works suits me perfectly

TeamViewer Software support

Hyvät puolet:

One of the standout features of TeamViewer Remote is its versatility and ease of use. Here are some pros: Cross-platform Compatibility: TeamViewer Remote supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android. This means you can remotely access and control devices regardless of the platform they're running on. Remote Access and Control: TeamViewer allows you to access and control remote computers or mobile devices as if you were physically present at them. This is incredibly useful for troubleshooting technical issues, providing remote support, or accessing files and applications from a distance. Secure Connections: Security is paramount when accessing devices remotely, and TeamViewer offers encryption and security features to ensure that your connections are safe and protected from unauthorized access.

Huonot puolet:

Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote sessions. While TeamViewer generally provides reliable connections, occasional network issues can still occur.