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Tuotteen Pixpa arvostelut

4,7 (506)

Tietoja tuotteesta Pixpa

Pixpa on all-in-one-sivustojen rakentaja, joka luo upeita, ammattimaisia ​​verkkosivustoja integroidulla verkkokaupalla, asiakasgallerioilla ja blogilla.

Lue lisää tuotteesta Pixpa

Hyvät puolet:

Found it very easy to create a professional looking website and the price reasonable. Also many good templates to choose as a starting point.

Huonot puolet:

Add more templates will be a plus. The SEO is too difficult to develop.

Pixpa: arvostelut

Keskimääräinen pisteytys

Helppokäyttöisyys
4,6
Asiakaspalvelu
4,9
Ominaisuudet
4,5
Vastinetta rahalle
4,7

Todennäköisyys suosittelulle

9,0/10

Tuotteen Pixpa yleisarvosana on 4,7/5 tähteä. Se perustuu 506 Capterran käyttäjän arvosteluun.

Oletko käyttänyt tuotetta Pixpa aiemmin?

Jaa kokemuksesi muiden ohjelmisto-ostajien kanssa.

Suodata arvosteluja (506)

Jan-Willem
Jan-Willem
Owner, Alankomaat
Vahvistettu LinkedIn-käyttäjä
Kansainvälinen kauppa ja kehitys, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Very good platform to build quick and easy good websites and landing pages

5,0 viime vuonna

Kommentit: Excellent tool for small companies to make a representable website. Also nice if you want to have a portfolio.

Hyvät puolet:

Compared with other expensive tools Pixpa is easy, quick to set up. Also the customer service is very quick and helpfully. I use this tool already years and it works for me the best.

Huonot puolet:

The amount of possible templates could be more extend. Also to support a better strategy to use SEO could be helpful.

Myyjän Pixpa vastaus

viime vuonna

Thank you for your positive feedback on Pixpa! We're glad you find our platform easy to use and our customer service helpful. We're working on adding more templates and improving our SEO capabilities to enhance your experience further. Your input is valuable, and we appreciate your continued support.

Chris
Photographer, Saksa
Valokuvaus, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Great customer service

5,0 3 kuukautta sitten

Kommentit: The overall experience is great, especially given the outstanding customer service. In this day and age of voice-mail hell, email black holes, and useless chat-bots, having another human connection is exceptional.

Hyvät puolet:

Customer service is totally amazing. Whether usage questions or a problem with a template - I received answers within hours independent of day-of-week. Really phenomenal. The templates are great, modern looking. The online-usage-help is exhaustive. Features are generally speaking plentiful. Bottom line - strong thumbs up.

Huonot puolet:

As with any complex piece of SW supporting various workflows, etc., it takes a little time to really create a website that covers the basic website, password protected galleries for customer review, as well as a web-shop with price-lists and stripe integration. Having compared a number of hosting services, I think Pixpa does well here. Integrating with an EU based printing service would be great. Not many customers request this, but it would be a nice add-on.

Myyjän Pixpa vastaus

3 kuukautta sitten

Hello Chris, Thank you for your kind review! We’re delighted to hear that our customer service made a great impression—it’s something we strive to excel at, and we’re glad it’s been helpful for you. It’s also fantastic to know you enjoyed our modern templates and found our features and online support valuable. We understand that building a more complex site with galleries, eCommerce, and password protection can take time, and we’re always working to make it easier for users like you. Your feedback on EU-based printing integration is appreciated and noted for future consideration. We're also honored you chose Pixpa over other platforms for its simplicity and all-in-one approach. Thanks again for your support and insights! We’re always here if you need anything. Best, The Pixpa Team

Tobias
Photographer, Saksa
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Pixpa Website and Client Galleries

4,0 3 viikkoa sitten Uusi

Kommentit: I like using pixpa for my wedding portfolio.

Hyvät puolet:

The Client Galleries combined with the website are great. I also like the customisations.

Huonot puolet:

The storage could be unlimited with the more expensive plans. Also sometimes it is slower than competitors especially on Safari browser.

Myyjän Pixpa vastaus

viime viikolla

Hello Tobias, Thank you for your feedback! We're delighted to hear that you love the combination of Client Galleries and website features for your wedding portfolio, as well as the customization options Pixpa offers. We appreciate your comments about unlimited storage. We do provide unlimited storage on the higher add-on plans for Client Galleries. You can add to your website plan. It’s great to know that our Client Galleries were a key factor in your switch from Squarespace. If you have any other suggestions or need assistance, feel free to reach out – we’re here to help! Best, The Pixpa Team

James
Photographer CEO, Australia
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Looks good but has flaws

3,0 8 kuukautta sitten

Kommentit: Average and at times unnecessarily frustrating. I won't be renewing my subscription. Yes, it's cheaper than some platforms out there, but the frustration and shakeable trust in the product makes me wish I'd stuck with the platform I was on before I moved to Pixpa. When I compare Pixpa to Format or Pixieset(both of whom I've used in the past) it doesn't match in terms of being a solid all-round professional product; having a clear UI (for example, there are customisation icons that are present but don't do anything - which is just confusing); and, in my experience, I don't feel the platform offers an overall sense of stability.

Hyvät puolet:

The customisable templates look good and it is relatively easy to create a good-looking website - however, there are limits to the customisation of the blocks systems and you end up with a relatively generic website that doesn't distinguish it from many of the platforms out there such as Squarespace. Customer service is pretty good though I often have to wait more than 24 hours for resolution of an issue.

Huonot puolet:

As a professional, I have used many portfolio platform builders in my time and, for me, there are just too many wired glitches with the backend of Pixpa. It doesn't feel as stable as a platform like Squarespace or Format - not enough for me to trust it with my professional service and website long-term. I have had to reach out to the service team on too many occasions for too many basic things like the website content disappearing, not being able to log in to my account for no apparent reason, password rest emails not being sent to the correct email address etc.

Myyjän Pixpa vastaus

8 kuukautta sitten

Hello James, Thank you for taking the time to share your feedback about your experience with Pixpa. We're sorry to hear that you've encountered issues and frustrations. We truly appreciate your insights, as they are crucial in helping us improve. We're continuously working to enhance our platform stability and customer support response times. While it's disappointing to learn you might not renew your subscription, we're committed to making Pixpa a better platform for all our users. If there's anything specific we can help with or if you'd give us a chance to address your concerns before you make your final decision, please reach out to our customer support. Thanks again for your feedback. Best regards, The Pixpa Team

Margo
Owner Author Artist, USA
Kuvataide, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Pipxa is a great user friendly website for those who really want to do it yourself

5,0 3 kuukautta sitten

Kommentit: These guys are great. They are easy to converse with over the chat. It doesn't feel like a chat most of the time because there is very little delay in engagement once they connect. They are great coaches because if I don't understand a process, they offer a different way for me to understand what I need to know. They seem to really want me to understand and learn from them.

Hyvät puolet:

I love the tutorials and the great support that I have received from all the tech support team. I am a senior visual artist and decided to build my website on my own. I have learned so much and sincerely appreciate the patience that I have been shown. People who visit my website ask who built it for me. I am so happy to say that I created it on my own with the tech team and tutorials on PIXPA. I share about this website with my art and photographer friends.

Huonot puolet:

I honestly haven't had an experience that I would identify as a con because my hiccups have been when I don't fully understand something. Which turns into a pro because I can reach out to the team and they get me on the right track.

Myyjän Pixpa vastaus

3 kuukautta sitten

Hello Margo Thank you for your wonderful review! We’re thrilled to hear how Pixpa has helped you build your own website as a senior visual artist. It’s inspiring to know that visitors are impressed by the site you created, and we’re proud that our platform, tutorials, and support team made that possible. Our goal is to make website building accessible to everyone, and your experience reflects exactly that. We’re glad our support team provided the guidance and patience you needed, turning any challenges into learning opportunities. Your kind words about our team's responsiveness and commitment to helping you succeed mean the world to us. Thank you for sharing Pixpa with your art and photographer friends. We’re excited to be part of your journey and are here whenever you need us. Warm regards, The Pixpa Team

Hannah
Owner, Artist, Photographer, USA
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Small Business Art and Photography

5,0 3 kuukautta sitten

Kommentit: I did a lot of research when trying to choose a platform for my business. I selected pixpa because they don't have a ton of hidden fees and seemed like they had better features for less than competitors. If I would have known it would be this easy, I wouldn't have stressed and taken so long to make my website.

Hyvät puolet:

The support! As a new small business owner and having no website design or marketing experience I put off making a site for too long. I did have some difficulties but the chat box support staff always helped me (and I didn't have to call and be on hold!) figure out what I was doing wrong and how to make my website not just look lovely but also be functional for my business.

Huonot puolet:

Some of the features are a little wonky. I wish I could have sub folders in galleries as an event photographer I have yet to figure out a good way to let a person by their own gallery vs the entire gallery outside of individual purchases or them choosing their gallery price/selection and I have to then send files outside of the website automation

Myyjän Pixpa vastaus

3 kuukautta sitten

Hello Hannah, Thank you for sharing your experience! We're thrilled to hear that our support team has been a great help as you built your site—making things easy is our goal, especially for new business owners. We're glad you found Pixpa to be a cost-effective and feature-rich choice after your research. Regarding your question on galleries, while you cannot make sub galleries within a gallery..you can achieve the same purpose by creating a folder and then creating multiple galleries in the folder. Please reach out to our Support Team and they can assist you with this. If you have any further suggestions or need assistance, don’t hesitate to reach out—we’re always here to help your business thrive! Best, The Pixpa Team

Silas
Naval Reactor Engineer, USA
Sotilaallinen toiminta, 10 000+ - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

10/10 for Pixpa!

5,0 3 kuukautta sitten

Kommentit: I was struggling to find a good platform to host occasional blog posts with a lot of photos. So far, Pixpa has been amazing at hosting all of my pictures in high resolution while also displaying blog posts wonderfully!

Hyvät puolet:

I love how easy it is to write blog posts, and there are so many layouts that I can use to display my content. I can also upload as many pictures as I want. As a photographer, it's very important to me that I can upload my pictures and that they're displayed in high resolution. Pixpa offers this at a great price.

Huonot puolet:

The interface can be a bit challenging to use some times. Additionally, managing photo galleries could be a bit easier, but it's not really too big of a deal.

Myyjän Pixpa vastaus

3 kuukautta sitten

Hi Silas, Thank you for the glowing review! We're thrilled to hear that Pixpa has been a great fit for your photography and blogging needs. It's fantastic to know that our wide range of blog layouts and high-resolution photo display are helping you showcase your work beautifully. As a photographer, we understand how important image quality is, and we're glad Pixpa is delivering on that front! We also appreciate your feedback about the interface and photo gallery management. User experience is important to us, and we're always working to make the platform even more intuitive. Your insights help us continue improving. We’re delighted you chose Pixpa over other platforms and found it to be a cost-effective and simpler solution compared to WordPress and Squarespace. If you ever need any help or have more feedback, feel free to reach out—we’re always here to assist. Happy creating, and we look forward to seeing more of your beautiful photography and blog posts on Pixpa! Best, Pixpa Team

Anuradha
Owner and Artist, USA
Taide ja käsityöt, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Best Website Builder for Creatives, Budget Friendly and Easy to Use

5,0 3 kuukautta sitten

Kommentit: Overall, my website was very easy to build, with some minor mishaps in finding locations of buttons to alter certain aspects, and having to contact customer service (e.g. social media buttons). But customer service was fast to respond and very helpful!!!

Hyvät puolet:

I really like how this Website Builder is tailored for creatives (photographers, artists, etc). I also like the aesthetic of the pages.

Huonot puolet:

I don't like how certain features are not user friendly (easy to fix). For example to alter the social media icons which are on the main page, it is not edited through editing the main page but rather a different page.

Myyjän Pixpa vastaus

3 kuukautta sitten

Hello Anuradha, Thank you for your thoughtful review! We're delighted to hear that you found Pixpa to be budget-friendly and well-suited for creatives like yourself. It's great to know that building your website was easy and that our customer service was able to help you quickly. We appreciate your feedback regarding the social media icons, and we'll certainly look into making things easier to find. We're committed to making Pixpa even better, and your insights are invaluable. If you need further assistance, we're always here to help! Best, The Pixpa Team

Kyle
Artist, Kanada
Taide ja käsityöt, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Better than expected

5,0 viime kuussa Uusi

Kommentit: Thrilled when I found out about an alternative to all of the big website hosting companies out there. Far better than Shopify and GoDaddy etc...

Hyvät puolet:

It's price. I was spending nearly $60 a month on a competitor when all I needed was something just like pixpa for people to view my art. I highly recommend it

Huonot puolet:

Could use more features when it comes to selling items. Perhaps the inclusion of AI.

Myyjän Pixpa vastaus

4 viikkoa sitten

Hello Kyle, Thank you for sharing your experience! We’re delighted to hear Pixpa meets your needs at a more affordable price point. It’s great to know it offers a strong alternative for showcasing your art compared to larger platforms. We appreciate your feedback on adding more e-commerce features and AI capabilities—our team is always looking to evolve and enhance the platform. Your input is invaluable as we work to make Pixpa even better for creatives like you. Thanks again for recommending us, and happy creating! Best The Pixpa Team

Alex
Music Producer, USA
Musiikki, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Great and easy website builder

5,0 2 kuukautta sitten Uusi

Kommentit: Really really positive! Easy to use, looks great, and has just about all the features I need!

Hyvät puolet:

Super easy to set up, and intuitive to access the more in-depth features. Navigating the editing menus isn't difficult, and it ends up looking pretty polished and professional! They also had pretty decent customer support for when I needed help setting up a Meta pixel. I got a screen recording made by someone on the team to show me what to do!

Huonot puolet:

There's a limit to the amount of customization you can easily access

Myyjän Pixpa vastaus

viime kuussa

Hi Alex, Thank you for the great feedback! It’s wonderful to hear that you found Pixpa easy to set up and intuitive for both basic and advanced features. We’re glad our customer support team could assist you with setting up your website—it’s our goal to make sure you’re fully supported. We understand the desire for even more customization options, and we’re always working on updates to enhance flexibility. Thanks for choosing Pixpa to build your professional-looking website! Best, Pixpa Team

Yasuko
CEO, Japani
Suunnittelu, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ilmainen kokeiluversio
Arvostelijan lähde

Anyone can create the best website.

5,0 4 kuukautta sitten

Hyvät puolet:

pixpa has great design templates. More than enough to compose a photo or portfolio. Furthermore, the detailed arrangements were easy to create, even for me, an amateur web designer.

Huonot puolet:

Nothing in particular, but if I had to say, the translation of the pages that are available in Japanese is a little confusing. But I have no problem understanding it at all.

Myyjän Pixpa vastaus

4 kuukautta sitten

Hello Yasuko, Thank you so much for your thoughtful review! We're thrilled to hear that you found our design templates to be a perfect fit for creating your photo portfolio, especially as an amateur web designer. Simplicity and ease of use are at the core of what we strive to offer, so it's great to know that Pixpa helped you achieve your vision effortlessly. We appreciate your feedback regarding the translation of pages in Japanese. Ensuring a smooth experience for all our users is important to us, and we will look into improving this aspect to make it even clearer. Your insight is invaluable, and we're glad that it didn't hinder your experience. Thank you for choosing Pixpa to showcase your work. If you ever have any questions or need further assistance, we're here to help. Happy creating! Best, The Pixpa team

Jessica
CEO and Founder, USA
Vapaa-aika, matkailu ja turismi, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Easy to Get Started & Templates Look Good

4,0 9 kuukautta sitten

Hyvät puolet:

I most appreciate that Pixpa makes it easy to get a nice and professional looking website up an running without a large financial investment and without much knowledge or experience in web design. It's easy to see the changes I make on the website and it's easy to reverse the changes if I don't like it.

Huonot puolet:

Where I see that Pixpa could improve is the formatting of photos (being able to use more photo sizes) and changing the layout of the online store.

Myyjän Pixpa vastaus

9 kuukautta sitten

Hi Jessica, Thank you for your valuable feedback! It seems that you missed rating Pixpa for our customer support (currently, it's at 0/5). Due to that, your review has rated Pixpa an 8/10. Could you please have a look again at your review and see if you would like to rate Pixpa's customer support. Best, Pixpa Team

Andreas
Photographer, USA
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Pixpa Review

4,0 7 kuukautta sitten

Hyvät puolet:

Pixpa has a powerful feature set at a very affordable price. It also includes client galleries. In the past I had to have 2 services, 1 for a website and another for client galleries. Now I can do all that with Pixpa.

Huonot puolet:

It is not the most intuitive to use but once you figure out the tools and system it's fairly straightforward. I do wish it were a little more customizable but for the price you really can't beat it.

Myyjän Pixpa vastaus

7 kuukautta sitten

Hi Andreas, Thank you for your review! We’re delighted that Pixpa’s powerful features and affordability have streamlined your workflow by combining website and client galleries into one platform. We appreciate your feedback on the intuitiveness of our tools. While we strive for user-friendliness, we understand there's room for improvement and continually work to enhance our user experience. Our help center offers tutorials to help you get the most out of Pixpa. We also acknowledge your desire for more customization options and are constantly working to provide greater flexibility. Your feedback is invaluable and helps us improve. Thank you for choosing Pixpa over Squarespace. We're dedicated to offering a comprehensive, cost-effective solution for creatives like you. Best, Pixpa Team

deepti
Lead UX designer, Intia
Suunnittelu, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Easy & customisable website builder

4,0 7 kuukautta sitten

Kommentit: Overall I am happy as i could efficiently build what i wanted to and i could find the workaround with the help of customer support always. Best part about Pixpa is that non technical users with least experience in building websites can also easily use Pixpa. The UI is already easy and then availability and real time customer support makes it awesome.

Hyvät puolet:

- Super easy editing. - Amazing & real time customer support. - Nicely customizable

Huonot puolet:

- At times some functionality does NOT work and you cant identify why (breadcrumb, responsiveness etc)

Myyjän Pixpa vastaus

7 kuukautta sitten

Thank you for sharing your review! We’re thrilled to hear that you find Pixpa easy to use and customizable. Our goal is to provide a user-friendly platform that allows everyone, regardless of technical experience, to build stunning websites effortlessly. It's great to know that our real-time customer support has been helpful for you in navigating any challenges. Thank you for choosing Pixpa over GoDaddy Website Builder. We're delighted that you’ve been able to create the website you envisioned with our platform. Should you need any further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help you every step of the way. Best, Pixpa Team

Emilia
Photographer, Australia
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Outstanding Support and User-Friendly Platform

5,0 3 kuukautta sitten

Hyvät puolet:

For me, the best part has been the team behind the chat. Whenever I have a question or need to resolve something, they respond quickly and are very helpful. Also, the platform is intuitive and easy to use.

Huonot puolet:

At the moment, I’m happy with everything. There’s nothing I would change. (:

Myyjän Pixpa vastaus

3 kuukautta sitten

Hello Emilia, Thank you so much for your fantastic review! We're thrilled to hear that our support team has made a positive impact and that you're enjoying Pixpa's intuitive, user-friendly platform. It's great to know that Pixpa has been easier to navigate and more affordable for you compared to other alternatives. We're committed to providing both excellent service and a seamless experience, so we're glad it's working well for you. If you ever need anything, we're always here to help! Best, The Pixpa Team

Cortney
Photographer, USA
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Willingness to help

5,0 6 kuukautta sitten

Kommentit: I believe this is one of the best websites I tested out before I committed to developing my website. Out of all the trials, Pixpa caught my eye the most with the bells and whistles, along with a great cost. Again, the Pixpa team is fantastic. I would recommend this to anyone looking for a website builder.

Hyvät puolet:

The team, the ease of access, the personability. Pixpa is such a great website builder and delivery system in one. It's so easy to use when you find the right tutorials, but even so when you message the team. I've talked to [sensitive content hidden] quite a few times and they are always on top of taking care of my requests and issues. I couldn't ask for a better help desk team.

Huonot puolet:

One con I do have is when you are looking to upgrade, it would be nice to see what the cost of today would look like before agreeing to the charge. Other than that, no complaints!

Myyjän Pixpa vastaus

5 kuukautta sitten

Hello Cortney, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying Pixpa and finding our platform easy to use and helpful. It’s fantastic to know that our team has been able to assist you promptly and effectively. We aim to provide top-notch support to all our users, and your kind words reaffirm that we’re on the right track. We appreciate your feedback regarding the upgrade process. Your suggestion is valuable, and we’ll definitely take it into consideration to improve our user experience. Transparency is important to us, and we want to make sure you have all the information you need before making any decisions. Thanks again for your high recommendation and for choosing Pixpa to develop your website. If you ever need further assistance or have more suggestions, don’t hesitate to reach out. We're here to help! Best regards, The Pixpa Team

Marisa
Photograhper, Uusi-Seelanti
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Pixpa is a fantasic platfrom

5,0 6 kuukautta sitten

Kommentit: Excellent 100% perfect. I have nothing but praise for Pixpa hosting and customer service

Hyvät puolet:

Pixpa makes building and managing a website easy with fantastic templates to choose from, that are easy to change to how you would like to showcase to the world. Pixpa's online chat is awesome when you need occasional assistance Overall a wonderful service that I can not fault

Huonot puolet:

I cant find any con's with Pixpa at all !

Myyjän Pixpa vastaus

5 kuukautta sitten

Hello Marisa, Thank you so much for your glowing review! We're delighted that you find Pixpa easy to use and love our beautiful templates. It's wonderful to hear that our online chat support has been helpful when you needed it. Your praise for our hosting and customer service means the world to us. If you ever need anything, we're just a chat away. Happy website building! Best, Pixpa Team

Leilina
Creative Director, USA
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Leilina MT

4,0 8 kuukautta sitten

Kommentit: It has been nice to use pixpa again after a few years of not using it.

Hyvät puolet:

I liked the graphic design provided in each template. I like the editing functions. I like that customer services responds when they can and they are very helpful.

Huonot puolet:

I don’t like that my account has to close if I want to cancel my sub or need to pause.

Myyjän Pixpa vastaus

8 kuukautta sitten

Hello Leilina, Thank you for your review and for sharing your thoughts! We're glad to hear that you appreciate the design and functionality of our templates, as well as the responsiveness of our customer service team. It’s wonderful to welcome you back to Pixpa after some time away! Regarding your concern about account closure upon subscription cancellation or pausing, we do provide the ability to reactivate/unpause your account for up to 3 months. We are continuously working on improving our policies and features to better suit the needs of our users. Your feedback is invaluable in this process. Thank you once again for choosing Pixpa and for your constructive comments. We're committed to enhancing your experience with us even further!

Justin
Real Estate Marketer, USA
Markkinointi ja mainonta, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Simple and Straightforward Option for Photographers

5,0 7 kuukautta sitten

Kommentit: Overall, Pixpa was simple to set up for my real estate media business. What ultimately made me go with Pixpa over the alternatives was the Client Gallery functionality, and that has not disappointed. It provides a clean, professional, and integrated way to securely share my photos with my clients. Overall site design is similar to most user-friendly alternatives out there, but customer service has been very responsive and helpful via email whenever I've reached out with questions. What it most lacking with Pixpa is video embed support. I provide both photo and video services, and the fact that the only way for me to display my video work on my site is via YouTube/Vimeo embeds - as opposed to an unlabeled, direct embed - is underwhelming (in addition to the fact that the default resolution of embedded YouTube videos is horrible). It certainly makes it harder for me to market my videography. I have chosen to stick with Pixpa primarily 1) because of the effectiveness of the Client Galleries, and 2) in faith that video integration will be supported in the near future...because there's no excuse not to!

Hyvät puolet:

The built-in and customizable image galleries that allow clients secure access and download options. Sharing my photos with clients through my own site is easy for the client and adds a sense of professionalism to my business. Customer service has also been very helpful and responsive from the start.

Huonot puolet:

Lack of functionality and options for displaying video, considering the fact that Pixpa is marketed toward photographers and video is now a service that many photographers also provide as a service.

Myyjän Pixpa vastaus

6 kuukautta sitten

Thank you for sharing your detailed feedback on Pixpa! We're delighted to hear that you find our platform simple and straightforward, especially for managing and sharing your photography through customizable image galleries. It's wonderful to know that the Client Gallery functionality has met your expectations and added professionalism to your business. We also appreciate your kind words about our customer service team. We understand your concerns regarding video functionality. Rest assured, we're actively working on enhancing our video integration capabilities to better support your needs. Your continued trust in Pixpa is greatly appreciated. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you and help your business thrive. Best, Pixpa Team

Norma
Photographer, Australia
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

I have been using Pixpa for years and I'm really happy with it.

4,0 9 kuukautta sitten

Hyvät puolet:

Ease of use, professional looking templates and reasonably priced. Great customer service, they are always prompt and helpful.

Huonot puolet:

The SEO development could be improved. More help needed for SEO dummies like me.

Myyjän Pixpa vastaus

9 kuukautta sitten

Hi Norma, Thank you for your long-standing support and for sharing your positive experience with Pixpa! We're delighted to hear that you appreciate our ease of use, professional templates, affordability, and customer service. We take your feedback on SEO development seriously and are constantly working to enhance our SEO features and resources to better support all our users, including those new to SEO. We're thrilled that Pixpa's value and user-friendliness were key factors in your switch from Wix. Your continued satisfaction is our top priority, and we look forward to supporting your success for many more years to come! Best, Pixpa Team

Edi
Photographer, Kroatia
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Photographers opinion.

5,0 8 kuukautta sitten

Hyvät puolet:

Client galeries and how easily shareable they are.

Huonot puolet:

Nothing at this current point in time, everything was decent.

Myyjän Pixpa vastaus

8 kuukautta sitten

Hello Edi, Thank you for your positive review! It's fantastic to hear that you are enjoying the client galleries feature and finding it easy to share your work with clients. At Pixpa, we aim to provide tools that are both functional and user-friendly for photographers like yourself. We're delighted that everything has met your expectations so far. Should you have any suggestions or need assistance in the future, please don't hesitate to reach out. Your feedback is invaluable as we continue to enhance our services. Thank you for choosing Pixpa. Best, Pixpa Team

Jamie
Owner, USA
Kuluttajapalvelut, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Great Product that met my Needs

5,0 8 kuukautta sitten

Kommentit: Awesome! I would recommend them to anyone!

Hyvät puolet:

I love how easy it was to use. I was able to make an entire website in one day! There online "help" center answers most questions and then their customer service was great at answering additional questions in mostly real time! My old website started losing functionality and the company I had it with would never help. This is by far the best feature for novice web designers!

Huonot puolet:

So far I haven't had any! They even helped me launch the site so that it would be done correctly with my existing domain name and previous hosting company.

Myyjän Pixpa vastaus

8 kuukautta sitten

Hi Jamie, Thank you for your wonderful review! We're thrilled to hear that you found Pixpa easy to use and were able to launch your website in just one day. It's great to know that our help center and customer service team were there to support you every step of the way, especially in transitioning from your old provider. We appreciate your kind words and recommendation, and we're here to continue providing you with the best possible service. Thank you for choosing Pixpa, and we look forward to supporting your journey with your new website! Best, Pixpa Team

Richard
COO, Intia
Vaihtoehtoinen lääketiede, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Shuddhi Therapy

5,0 5 kuukautta sitten

Hyvät puolet:

Easy of Use. Custom Templates. Seamless payment gateway integration. Customer service

Huonot puolet:

Taxation module. Only tax slab is allowed. Hence all products will have to comply to the tax bracket.

Myyjän Pixpa vastaus

4 kuukautta sitten

Hello Richard, Thank you for your feedback and for highlighting the pros of Pixpa, such as ease of use, custom templates, seamless payment gateway integration, and our customer service. We're glad to hear that these features have met your expectations. We appreciate your input regarding the taxation module. We understand the need for more flexibility with tax slabs, and we're continuously working to improve our platform. Your suggestion is valuable, and we will consider it for future updates. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you! Best regards, The Pixpa Team

Joshua
Owner, USA
Valokuvaus, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Great Customer Service Every time

5,0 8 kuukautta sitten

Hyvät puolet:

There are a lot of things I like about Pixpa, but their customer service is the reason for this review. Recently, I switch my domain+host and couldn't figure out how to fix the issues I was encountering. I reached out to them and they quickly walked me through the process and even fixed the main issue with my host for me.

Huonot puolet:

That I couldn't figure out how to it myself. I don't think that is Pixpa's fault though.

Myyjän Pixpa vastaus

8 kuukautta sitten

Hi Joshua, Thank you so much for taking the time to share your experience with Pixpa. We're thrilled to hear that our customer service team was able to assist you effectively during your domain and host transition. At Pixpa, we strive to ensure that every interaction with our support team is helpful, thorough, and tailored to meet your needs. Thanks again for your kind words and for choosing Pixpa. We're here for you anytime you need assistance or have any feedback to share! Best, Pixpa Team

Yelena
Founder, Britannia
Taide ja käsityöt, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

The customer support is absolutely brilliant

5,0 9 kuukautta sitten

Kommentit: If you are looking to build the website with ease I would definitely recommend to create it on Pixpa.

Hyvät puolet:

The customer support is absolutely brilliant! Even when sometimes I am getting lost where to go to make some changes the customers support is ALWAYS responding very, very quickly. I appreciate the humans on another side! OMG

Huonot puolet:

Sometimes getting where to go to make some changes.

Myyjän Pixpa vastaus

9 kuukautta sitten

Hi Yelena, Thank you so much for your glowing review! We're thrilled to hear that our customer support team has been able to provide you with the quick and human-centric assistance you needed. We understand that building a website can come with its challenges, and we're here to make that process as smooth as possible for you. Thank you for recommending Pixpa, and we're excited to continue supporting your website-building journey! Best, Pixpa Team