Tuotteen Dynamics 365 arvostelut

4,3 (4 715)

Tietoja tuotteesta Dynamics 365

Integrated business management solution that automates financial, customer relationship and supply chain processes.

Lue lisää tuotteesta Dynamics 365

Hyvät puolet:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

Huonot puolet:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Dynamics 365: arvostelut

Keskimääräinen pisteytys

Helppokäyttöisyys
4,1
Asiakaspalvelu
4,2
Ominaisuudet
4,3
Vastinetta rahalle
4,1

Todennäköisyys suosittelulle

7,9/10

Tuotteen Dynamics 365 yleisarvosana on 4,3/5 tähteä. Se perustuu 4 715 Capterran käyttäjän arvosteluun.

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Suodata arvosteluja (4 716)

Brent
Brent
President, Kanada
Vahvistettu LinkedIn-käyttäjä
Markkinointi ja mainonta, 11-50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Easy to use & nicely integrated

5,0 2 kuukautta sitten Uusi

Hyvät puolet:

Used this for many years as a basic sales CRM on a very small team. LinkedIn integration recommended

Huonot puolet:

Customizability is certainly doable but more challenging than a product like Pipedrive (Although Dynamix is more powerful if the power is needed)

Vanessa
Senior Key Account Manager, Saksa
Koneistus, 201-500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Dynamics 365 Review

5,0 6 päivää sitten Uusi

Kommentit: Overall, I have been very pleased with my experience using Dynamics 365. The system has greatly improved our operations and has helped us to become more efficient and effective. The wide range of features and tools available, as well as the ability to customize the system to fit our specific needs, has been invaluable.

Hyvät puolet:

Dynamics 365 is a powerful and comprehensive business management solution that has helped streamline our operations and improve efficiency. The user interface is intuitive and easy to navigate, and the system offers a wide range of features and tools that can be customized to fit our specific needs. The integration with Office 365 is seamless and has greatly improved collaboration and communication within our team.

Huonot puolet:

The initial setup and implementation of Dynamics 365 can be a bit complex and time-consuming, and there is a bit of a learning curve for new users. The cost of the system can also be a bit on the high side, especially for smaller businesses

Sharad
Lead-Logistic and Order Processing, Intia
Ylellisyystavarat ja korut, 201-500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Not Worthy for Inventory Managment

3,0 2 viikkoa sitten Uusi

Kommentit: I was using Dynamics 365 when i was In PNG jewellers,we were migrated from Synergic but Ax is not as much as freindly.

Hyvät puolet:

Nothing there is like Friendly Provision in this software

Huonot puolet:

Deployment take long time in this software,Reports are not getting proper.

Elissa
Business Controller, Malesia
Autoteollisuus, 501-1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

User Friendly Ms Dynamic 365

4,0 viime kuussa Uusi

Kommentit: In overall, after year of using this software I am happy with this ERP/CRM tools that make my job more fruitful. It is easy to navigate, integrate with all module, upload mass data it is easier ever or even export the data in excel is just one click button.

Hyvät puolet:

So far this is the easier software I had been used in the past. The latest version is more enhance than the previous version. Further, compare with other ERP product there is no specific code list or criteria you need to remember prior you navigate certain report. It is user friendly and easy to navigate. I had been used for many year to work on analysis for business decision making. Beside, it is easy to customise the report to suit the current change in business environment.

Huonot puolet:

The cost of implementing is pricey, not suitable for small scall business. The last I check with IT personnel, the minimum requirement is 5 license. But it is good to used if you are medium to big company and it work well for long run as it is easy to used.

Yeesha
Yeesha
Data Analyst, Intia
Vahvistettu LinkedIn-käyttäjä
Johdon konsultointi, 10 000+ - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Unlock the Power of Dynamics 365 for Your Business

5,0 2 viikkoa sitten Uusi

Kommentit: My overall experience with Dynamics 365 has been positive. It is a comprehensive and user-friendly platform that offers a wealth of features and customization options to help businesses of any size manage their customer relationships, sales, and operations. It is a great tool for providing insights into customer behavior, tracking sales activities, and automating processes. The customer service has also been excellent and the team is always available to answer questions and provide guidance.

Hyvät puolet:

That's nice. Dynamics 365 is a comprehensive and user-friendly cloud-based business application platform that offers organisations of all sizes an integrated system of intelligent business applications that function harmoniously together to aid in decision-making, operations optimization, and enhanced customer engagement. It enables speedy customization, integration, and deployment, allowing enterprises to take use of the platform's features and capabilities right away. The platform also offers a variety of sophisticated analytics and reporting capabilities that give companies insightful data on their operations and clientele.

Huonot puolet:

The lack of personalization possibilities was what I disliked the least. It might be challenging to get the most of the platform because there are few alternatives available to alter the way it looks and feels.

Vahvistettu arvostelija
Accountant Manager, Saudi-Arabia
Vahvistettu LinkedIn-käyttäjä
Sairaalat ja terveydenhuolto, 501-1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Dynamics 365- solution for CRM&ERP system

4,0 2 kuukautta sitten Uusi

Hyvät puolet:

easy to use between alternatives ERP system

Huonot puolet:

Its more easy than other ERP but want always developer always be there to help u update your reports to. Improve your work

Elizabeth
Elizabeth
Senior Director Of Digital Marketing, USA
Vahvistettu LinkedIn-käyttäjä
Jälleenmyynti, 10 000+ - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

An excellent CRM solution, but many things to improve

4,0 2 viikkoa sitten Uusi

Kommentit: There are certain aspects that need to improve for a better performance; such as data loading and processing, which in turn kills the user experience as a whole. Not to mention the fact that the cost of some of the customization options available can be high. Anyone with little or no technical knowledge can start using the product, but as the level of customization required grows, experts and user guides will be needed. In my opinion they need to work a lot to make the user experience easier and the learning curve does not take so long.

Hyvät puolet:

It is a useful platform to manage our leads and keep track of them. It is easy to navigate, and I can access it from anywhere, if you are familiar with Microsoft products it will be easy to use.

Huonot puolet:

There are frequent delays in response time and the system frequently freezes or crashes without saving any unsaved work. Even after selecting the desired page, the system frequently redirects to a different one.

Ravikumar
Ravikumar
Head It, Intia
Vahvistettu LinkedIn-käyttäjä
Rahoituspalvelut, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

D365 Review

5,0 2 viikkoa sitten Uusi

Kommentit: Its really good and the implementation went on very well. Now we are able to use all the features /Modules to its fullest

Hyvät puolet:

Its very intuitive and very easy to use. Very good for mid sized organisation, wants have thier processes automated

Huonot puolet:

They should bring down their cost for licenses

Joshua
Joshua
System Administrator, Britannia
Vahvistettu LinkedIn-käyttäjä
Rahoituspalvelut, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Dynamics 365 for Human Resources Management is awesome!

4,0 viime kuussa Uusi

Kommentit: Awesome app to manage all employee, and it helps in tracking employment developments.

Hyvät puolet:

It make Human Resources Management job easier when you onboard all staff into the app

Huonot puolet:

it's not easy to setup as it requires highly skilled individual like a database person to work on the back end if you need to add more module

Tomas
Finance Director, Tšekki
Vahvistettu LinkedIn-käyttäjä
Sijoituspankkitoiminta, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Simple for use and well integrated

4,0 4 viikkoa sitten Uusi

Kommentit: Overall, Dynamics 365 is a fantastic tool for handling financial transactions, and I highly suggest it. It is an efficient and complete solution due to the variety of features and connection with other Microsoft products.

Hyvät puolet:

On a very small team, this was used for many years as a basic sales CRM. Recommended integration with LinkedIn.

Huonot puolet:

Although more difficult than a device like Pipedrive, customization is absolutely possible (Dynamix is little more powerful if needed).

Faruk
Faruk
Head of Growth, Puola
Vahvistettu LinkedIn-käyttäjä
Internet, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Gets the job done but a little rigid CRM

4,0 2 vuotta sitten

Kommentit: We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it. As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action. I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.

Hyvät puolet:

Easy integration with the other tools - even they are not from Microsoft CRM gets the job done Easy contract management with DocuSign and MS Drive CRM structure for the leads and potentials Customization options Reports are enough for a regular sales team but it is possible to get custom and advanced reporting Access management is better than many other CRMs

Huonot puolet:

The user interface can be improved The whole system for CRM is too rigid and not that user friendly like a few other competitors It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

Lauren
Relationship Manager, USA
Rahoituspalvelut, 201-500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Dynamics User - Financial Planning Company

4,0 10 kuukautta sitten

Kommentit: Overall, I love using the tool, it helps me stay organized with clients and I love that task system for recurring monthly/quarterly/annual items.

Hyvät puolet:

I like that this software integrates with other Microsoft products - for example it allows us to save emails with the client of a button in Outlook. We were also able to have the software connect with an outside reporting tool so it has really added to consistency and productivity across the organization when it comes to managing clients, client meetings and overall tracking of activity and tasks.

Huonot puolet:

I felt the that software has a bit of a learning curve and was not as easily adopting as other tools - we received training, I just feel that the interface is not as intuitive as others but once you get the hang of it, it works great.

April
Counselor/Assistant Project Director, USA
Sairaalat ja terveydenhuolto, 5 001-10 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Multifunctional Top of The Line Software.

5,0 2 vuotta sitten

Kommentit: Microsoft Dynamics 365 is an extraordinary programming to utilize. I prescribe Microsoft Dynamics 365 to all the forthcoming clients. It has extraordinary and splendid highlights. It is an efficient programming and its abilities are incredible. This software has given us numerous new capacities, for example, Upgrade dynamic Improve business measure results Drive advancement Improve business measure readiness Improve client relations/administration Drive income development Cost the board Improve provider or accomplice connections Make inward/operational efficiencies Lessen time to advertise

Hyvät puolet:

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Huonot puolet:

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer. Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

AGNES
Technical Engineer, USA
Pankkitoiminta, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Good System for Savings and Credit Coopertaive Societies

5,0 3 vuotta sitten

Kommentit: I loved Dynamics, its ease of implementation and use.

Hyvät puolet:

The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

Huonot puolet:

The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

Timothy
Director of IT, USA
Sairaalat ja terveydenhuolto, 201-500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options

4,0 3 vuotta sitten

Kommentit: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

Hyvät puolet:

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

Huonot puolet:

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

Brian
Director, Etelä-Afrikka
Televiestintä, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Microsoft: Dynamics 365 in a league of it's own; A great suite of products

4,0 2 vuotta sitten

Hyvät puolet:

Elements 365 accompanies a full cluster of highlights and usefulness that permits following of customers, interchanges, possibilities, openings, and the full connection with your contacts. It's mix with standpoint and capacity to be hand crafted as far as fields and perspectives gives it a possibility to include and cover all your organization's needs.

Huonot puolet:

With the online transformation, we have run into scarcely any issues, anyway we do inconsistently run into moderate execution. This isn't often, anyway when it occurs (slow page restores, especially in the arranging instrument) it might be anguishing for our customers. Working out the value can be genuinely tangled when arranging custom features and besides following security and occupations receives an intentional methodology to check security of data and insurance.

Alexandru
CISO, Romania
Pankkitoiminta, 501-1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

One of the best CRM solutions out there

5,0 3 vuotta sitten

Kommentit: Great CRM experience, making easier to follow leads to contracts and to close customer-oriented workflows (incl. marketing campaigns etc.)

Hyvät puolet:

Easy integration in a windows-friendly environment, for both the cloud and on-premise deployment options. Straight forward configuration, clearly more security-focused compared to some rivals. Great customer support and other Microsoft products integration (this was to be expected).

Huonot puolet:

Pricing model varies a lot for customers of the same scale. Administrative interface could be made a bit more user friendly. Bulk actions are sometimes cumbersome if there isn't already a predefined use case for them.

alfredo
alfredo
ventas, Meksiko
Vahvistettu LinkedIn-käyttäjä
, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ei tarjottu
Arvostelijan lähde

The simplicity of the tool. It was easy to get used to.Adding SKU in bulk is also dynamic and useful

4,0 5 vuotta sitten

Hyvät puolet:

1296/5000 Like any CRM software, Microsoft Dynamics 365 allows your company to share communications, leads and opportunities to make the most of your team's time and effort. I particularly appreciate the integration with MS Outlook, although the plug-in is still a bit hard and significantly slows down performance. Integration with the complete package of Microsoft products. Level of customization and integration in third-party applications. The variety of different business line modules allows you to be used by many more people / departments than ever before. The integration of LinkedIn has made the collection of Sales Analysis much easier and has accelerated my ability to find references and presentations for new businesses. The integration of Outlook is also simple and easy to use and allows the tracking of all communications within the Sales module with a click of a button. What I like most is that I can track so many things in one place for my clients. I can see all the previous contacts, both by myself and by others. It is a place for all the documents, able to keep track of the completed tasks, the history of the client, etc. Out of the box, the system is ready to go, so if you have never used a CRM before, you can start using it directly. It is very easy to import data using Excel templates generated by Dynamics so that it does not start completely from the beginning. The system is also very easy to customize without the need of any programming knowledge.

Huonot puolet:

A single contact record can not be associated with more than one company. Many of our clients manage multiple sites, so we have many duplicate contacts. Users often find the system frustrating when it does not work, it can be slow, there are problems with it working on Edge, and there are limits to the available customizations. The connector of Outlook is difficult to use, we have downloaded it with mixed success, sometimes decreasing the perspective at unusable speeds and others that are not reliable to use. Although personalization has come a long way since the first versions, there are still some things that could be useful, such as the possibility of accumulating opportunities from secondary accounts in the main account registry. Opportunity totals can be easily accumulated, but not the actual opportunity list. Licenses are limited to full access or read only, something in between would be useful too. You can not see the exact amount of data stored in your entities. This is a big problem if Dynamics 365 only offers a limited amount of storage in the cloud by CRM. For example, I believe that the first limit of memory beings in the cloud is 10 GB for entry-level CRM users. Like us, we have a lot of integration data and add-ons, which would be very nice to understand the amount of data that. It is not customizable for our commercial use. It is not a product as effective as something built for our commercial needs, like the Megaphone.

Gytis
Engineer, Liettua
Rakennusmateriaalit, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Dynamics 365

4,0 2 vuotta sitten

Kommentit: That common look and feel also has very tight integration some of the Microsoft office types of products, so for if you're used to your spreadsheets and trying to figure out how you can continue to work within your spreadsheets either uploading information into Dynamics 365 or exporting from Dynamics 365 to excel it becomes a lot easier to do and it's fairly seamless from a integration prespective.

Hyvät puolet:

Microsoft Dynamics 365 is one of the leading systems and one of the top systems in terms of market share, customer satisfaction and one of the most known year peaces in marketplace. There are two primary offers of the 365. First is business central solution what marketplace provides for customers, but on the other hand there are more complex finace operations which is the bigger Enterprise offering within dynamics 365. So you have two differnent types of solutions and business central is meant to be more simplified easier to use, easier to implement type of soliution whereas ethanol or finance and operations is meant to compete with sap and oracle.

Huonot puolet:

Different modules within the Dyniamics 365 offering are some of the common weaknesses cited by our clients that are using the product. Now in addition of some of functional strengths I just mentioned Dynamics 365 also has the advantage of having that traditional Microsoft look and feel. For those who have used office 365 or Microsoft office or other Microsoft products within your company over the years you will find that Dynamics 365 looks a lot like what you're used to whether is how you navigate the system or how you find certain things within the system it tends to have that common look and feel.

Shahid
Business Developer- Sales Ops, Intia
Vahvistettu LinkedIn-käyttäjä
Tietotekniikka ja tietopalvelut, 501-1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde
Lähde: GetApp

Dynamics CRM is the leading industry CRM

5,0 3 vuotta sitten

Kommentit: Our sales process has improve and the processing time has been reduced for all orders. Dynamics has empower our sales team to make right decisions, they feel equipped with all necessary information. We are able to create better visibility for everyone and work sales performance management.

Hyvät puolet:

Reporting is made very easy with Dynamics, there are so many inbuilt templates for report and dashboard which can serve most of the needs. Our Sales flow has improve with Dynamic in place with better lead management. Sales team is most benefited as they feel equipped with the necessary information and they achieve better results. Page layout is very user friendly for all records, like opportunity, quote, account. The support team is very prompt and helpful, with their help you can use Dynamics to the best of it capabilities.

Huonot puolet:

The only thing that I come across is, inline edit capability is not available in the reports. Apart I am very happy and satisfied using Dynamics

Vahvistettu arvostelija
CEO, Kamerun
Vahvistettu LinkedIn-käyttäjä
Kirjanpito, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

The best CRM (Customer Relationship Management)

4,0 3 viikkoa sitten Uusi

Kommentit: Microsoft Dynamics 365 makes my life easier by adding a wide range of tools directly into the CRM i.e. from customer service to your business analytics.for example,Outlook can communicate quite easily with the CRM and thus help me close sales directly through your emails.

Hyvät puolet:

Power Bi ,a powerful business analysis tool that creates reports and helps you get a better picture of the situation at any time and about anything in your CRM.

Huonot puolet:

Difficult to use at first and if someone who has no notion, it is very difficult and the features are really limited in the mobile application.

Philip
Engineer, Kenia
Lentoyhtiöt/ilmailu, 11-50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Excellent Player in CRM Arena

4,0 4 vuotta sitten

Kommentit: Microsoft Dynamics works the equivalent the organizations works, on the off chance that it comes to the executives it draws outlines when required, it gives precise information to profoundly investigations it and channels makes it less demanding to get the correct information which we need. Coordination with Office 360, Sharepoint and Office Online which is the coolest part. The sending was much simple as the expense of permit and arrangement was low from some other contender of Dynamics in the market. So it was an extraordinary ordeal to get comfortable with Microsoft Dynamics and use it as opposed to utilizing five to ten distinctive applications to deal with a similar undertaking. I will recommend everybody who is hunting down the best CRM/ERP on the grounds that nothing is better then Dynamics.

Hyvät puolet:

As an in- house Microsoft product follower, Microsoft Dynamics features make it easy to use. It can run within a perspective and gives me the feeling of the office environment. His solutions can be easily customized and configured to meet changing requirements as a company grows, whether you add more customers, software users or locations. In an unpredictable marketplace and with alternative choices available, Microsoft Dynamics is becoming a must on shortlists thanks to Microsoft's strength and stability.

Huonot puolet:

Sharepoint addin for document repository is too slow to load and could use some changes to make it more stable.

Vahvistettu arvostelija
Psicóloga, Venezuela
Vahvistettu LinkedIn-käyttäjä
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Excellent, helps to manage specific business functions, such as financial, sales, marketing, etc.

5,0 5 vuotta sitten

Kommentit: It allows you to transform your business for the digital era, giving you the ability to innovate quickly, move new products to the market, develop meaningful relationships and win new business virtually anytime and anywhere. With the power of Microsoft's cloud, CRM and ERP capabilities for productivity applications can identify and capture new opportunities.
With Microsoft Dynamics it is possible to anticipate the needs of the clients, execute decisions, give integral, innovative and audacious solutions that reinvent products and processes. This is a software that allows solutions to commercial management since a more complete solution is given to those available in the market, it also helps improve marketing, sales and contact with your customers to boost organizational efficiency.

Hyvät puolet:

I like the service applications that help manage specific business functions, such as financial, sales, operations, marketing, or service automation. As well as, the power of Microsoft's cloud, the CRM and ERP capabilities for productivity applications that allow identifying and capturing new opportunities, since all the key parts of the business are connected. I also like that it is empowered to collaborate in different geographies, it gives you the ability to make decisions, take advantage of new trends, interrupt, and above all adapt. It is wonderful because the connected systems, allow in real time to obtain all aspects of sales and operations are easily optimized and controlled.

Huonot puolet:

What I like least about this software is that it is more difficult for older staff to assimilate, and for small companies where there are perhaps few employees and finances are carried out manually, it is less useful, it is less useful, I think it is not designed for SMEs. In addition, I believe that the factors that do not make an economy stable are not taken into account, as in Venezuela, where almost every day of the bolivar varies with the dollar and many small businesses have chosen to offer their products and services in dollars for avoid losing their income and maintain the financial stability of the company, for them the application of decision making would be uncertain, however, following the example of Venezuela, for companies that make profits in bolivars is equally difficult to maintain a price that does not vary , and this software does not take into account this type of variation so close that an organization could be forced.

Eric
Sales Engineer, USA
Televiestintä, 51-200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Look before you Leap!

4,0 2 vuotta sitten

Kommentit: Our company did not have a CRM and used the Quickbooks database and Excel to maintain our client base. Obviously, this is not an ideal solution. Moving data over to Dynamics has helped tremendously. Now we are working to build a marketing process to send information out to our customers. Dynamics was a perfect selection of our size company. It gives you some tools that can be used for a long time. It is not the biggest database product on the market and needs to enhance with some similar features but to go from Excel to Dynamics was a huge step for us and we are glad we made the decision to go with Dynamics. It was a smart move.

Hyvät puolet:

Dynamics CRM is a good tool for a small organization. Initial implementation takes proper planning and setting of processes; otherwise, you will not get the benefit or reward of using a good CRM. One of the positives of the system is the ease of learning workflows. These are quickly repeatable and allow the user to move quickly whether adding a new record or sending out emails. Also importing data is a very simple process and can be performed quickly and efficiently by even the rookie user.

Huonot puolet:

One of the problem areas I found is the reporting wizard. It works well but leaves you wanting more. Why can't I total columns? Sales people love to look at numbers and want to see where they line up against their colleagues. Competitiveness runs deep in good sales people. Also, tracking preferred clients versus the other prospects in the system. It is hard to distinguish between which customer to market too. To many variables needs to be set up to provide an easy solution.

Finn
Accountant, Viro
Markkinointi ja mainonta, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

A lot of useful tools but hard to navigate and configure the CRM dashboard

4,0 2 vuotta sitten

Hyvät puolet:

Dynamics 365 accompanies a full exhibit of highlights and usefulness that permits following of customers, correspondences, possibilities, openings, and the full connection with your contacts. It's mix with viewpoint and capacity to be hand crafted as far as fields and perspectives gives it a possibility to envelop and cover all your organization's needs.

Huonot puolet:

There are a couple of truly unusual things about the UI. 1. The "spare" button is at the base, right-hand corner of the screen, where there are in a real sense zero different catches. It seems like the most un-natural spot for something as significant as a spare catch. At the point when I previously began utilizing the CRM, it took me nearly 7 days to acknowledge you could really spare something. 2. The sign in measure is at least somewhat burdensome. Like clockwork, Dynamics signs you out naturally (not a serious deal, Salesforce does this as well). Nonetheless, whenever you are marked out, rather than taking you to a page where you can sign back in, or do anything, it just takes you to a dead page that reveals to you that you've been marked out and recommends you close the entirety of your program windows to then sign back in. The cycle is franticness, and it hasn't changed. 3. At the point when you are stacking the landing page, you commonly need to look through a record, so you begin composing something in the hunt field. Similarly as the page is going to get done with stacking, it moves your cursor down to the "What's happening" area to post something. The outcome is that I have a couple of posts that contain just fractional record names that I was attempting to look. The last significant hang up is that not many work process robotization apparatuses like Toutapp, Yesware, ect will incorporate with Dynamics (generally on the grounds that scarcely any of their clients rea