Tuotteen Cumulus Retail arvostelut

4,5 (11)

Tietoja tuotteesta Cumulus Retail

Easily manage your store and website as one; mobile point of sale, eCommerce, marketplace integrations, inventory, promotions, loyalty.

Lue lisää tuotteesta Cumulus Retail

Hyvät puolet:

This software in theory is great but it does not actually get going.

Huonot puolet:

No gunsmith support yet. No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails).

Cumulus Retail: arvostelut

Keskimääräinen pisteytys

Helppokäyttöisyys
4,3
Asiakaspalvelu
4,5
Ominaisuudet
4,5
Vastinetta rahalle
4,4

Todennäköisyys suosittelulle

8,4/10

Tuotteen Cumulus Retail yleisarvosana on 4,5/5 tähteä. Se perustuu 11 Capterran käyttäjän arvosteluun.

Suodata arvosteluja (11)

Tuotteen arvosana

Tuotteen arvosana

Maat

Maat

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Suodata arvosteluja (11)

Mayur
CFO, Intia
Tietotekniikka ja tietopalvelut, 11-50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Best POS for all online business.

5,0 3 viikkoa sitten Uusi

Hyvät puolet:

Loved the inventory management and order management feature. It syncs all the data from my store to the POS easily.

Huonot puolet:

Till now not find any disadvantages of this software.

Connor
Owner, USA
Urheiluvälineet, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Great products and service!

5,0 3 vuotta sitten

Kommentit: THE PRODUCTS AND SERVICES THEY PROVIDE ARE PORBABLY SOME OF THE BEST OUT THERE. THEY WERE ABLE TO GET ALL OF THE SAME ITEMS I DROPSHIPPED THROUGH RSR GROUP AND PUT THEM ON OUR WEBSITE AND THEY COVERED A LOT OF THE PROCESS. THEY MADE THE TEMPLATE AND TOOK CARE OF THE RED TAPE TYPE OF STUFF, ALL YOU HAVE TO DO IS ADD YOUR PERSONAL FLAIR AND IMAGES TO IT. ONCE YOU GO THROUGH THE TRAINING IT BECOMES A LOT EASIER AND QUICKER TO GET THINGS DONE THEY CAN BE A BIT PRICEY FOR A SMALL BUSINESS AND YOU WILL NEED TO PLAN ON SPENDING MUCH MORE THAN THE $350 A MONTH AND MAKE SURE YOU READ WHATEVER CONTRACTS THEY HAVE YOU SIGN COMPLETELY. I WAS UNAWARE OF A FEW DIFFERENT THINGS THAT I SIGNED UP FOR AND ONLY REALIZED AFTERWARDS THAT I REALLY COULDNT AFFORD IT LONG TERM.

Hyvät puolet:

THE POS SYSTEM IS VERY IN DEPTH INTERGRATIONS WORKED WELL WITH MY VENDOR/WHOLESALER GREAT WEBSITE DESIGNS GREAT EMPLOYEES AND TRAINERS VERY PROFESSIONAL EXPERIENCED IN MANY INDUSTRIES FIREARMS AND 2A FIRENDLY

Huonot puolet:

A LOT OF THINGS YOU HAVE TO COORDINATE LOTS OF ACCOUNTS TO MAKE WITH MANY COMPANIES NOT THE BEST COMMUNICATION BETWEEN DEPARTMENTS UNEXPECTED COSTS LONG TERM CONTRACTS CUAGHT ME BY SURPRISE

Russell
Owner, USA
Urheiluvälineet, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Be Extra Cautious, What was covered in the sales pitch couldn’t actual be done

1,0 3 kuukautta sitten

Kommentit: The overall best part was signing the termination of the contract three years after we started. After it was determined that the software would not do what they said it would do and they agreed in writing it couldn’t do what it was sold to do they would not terminate the contract and refund thousands of dollars spent on a system. So we paid for 36 months on a system that never processed an actual transaction. We also revoked ACH authorization for payment in writing and they still continued to ACH. We also tried to reach out to members of the leadership team and all of our communications including communications that were mailed physically were never responded to or acknowledged.

Hyvät puolet:

This software in theory is great but it does not actually get going

Huonot puolet:

The features that were pitched to us in all of the sales presentation turned out to be things that could not be delivered and implementation. Almost 9 months of back-and-forth with the implementation teams never could get system running.

Paul
Owner, USA
Jälleenmyynti, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

Great product, with lots of features.

5,0 4 vuotta sitten

Kommentit: As we were one of the first adopters we had a few issues, but they were addressed in a timely manner. We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1. After some updates these features are accessible now.

Hyvät puolet:

Ease of use with a host of features. Cloud based allows for Inventory access from anywhere with Internet access.

Huonot puolet:

We had the local server option install for redundancy, but this service can be slow at times. Plus any updates to products are not instant.

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks for the review, Paul!

Roxanne
Manager, USA
Vaatetus ja muoti, 11-50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

Happy with our new POS

5,0 4 vuotta sitten

Hyvät puolet:

All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with! Overall the product is super easy to work with.

Huonot puolet:

When ordering on a PO I wish there was a way to see "on hand" items on the same screen as the PO. (I heard that this will be in an upcoming update though). Also, I wish I could just hit the ENTER button when doing searches (instead of mousing up to the search button).

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks for the review, Roxanne! And, yes, we have now added that feature to our software. You can now see "On Hand' items on the same screen as the PO. Hopefully you have already upgraded to our current version, if not- please reach out to our Updates Department and we can schedule your update!

TODD
Owner, USA
Jälleenmyynti, 11-50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

The transition to the Cumulus platform was easy and seamless, the staff ensured we were completely satisfied.

5,0 4 vuotta sitten

Hyvät puolet:

Simple to use, easy to learn and well supported by a professional staff. Implementation was a breeze

Huonot puolet:

The website development did not end up meeting our expectations but, they were willing to work with our chosen developer

Myyjän Celerant Technology vastaus

3 vuotta sitten

Happy to hear it, Todd! We value you as a client!

Eddie
Pres, USA
Vaatetus ja muoti, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

President

5,0 4 vuotta sitten

Kommentit: CSR made this change over tolerable! They seem to understand our needs and concerns and in my opinion, they have been extremely helpful.

Hyvät puolet:

I feel that the combination of our Cumulus operation system and our website, our 65 year old business might be able to come of age in the 21st century.

Huonot puolet:

This system is much slower when it comes to saving and finishing at the pos and back office compared to Retail Star.

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks, Eddie! We appreciate your great review and more importantly, your partnership for so many years!

Alison
owner, USA
Jälleenmyynti, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

Worth the learning curve

4,0 4 vuotta sitten

Hyvät puolet:

I like having the ability to work in remote locations. The pre set reporting helps with inventory control.

Huonot puolet:

I miss the customizations from Retail Star and the ability to access older information from customer store credits and gift cards.

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks for the review, Alison! Considering Cumulus is web-based, you can access it from anywhere, anytime- and we're happy to see you are taking advantage of that!

Scott
Owner, USA
Jälleenmyynti, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

Excellent for medium sized shops

5,0 4 vuotta sitten

Kommentit: Everyone I've dealt with has been extremely friendly and helpful during the setup and training process. The support after the sale when minor issues have arisen has been excellent as well.

Hyvät puolet:

Tons of features Shooting range management Inventory Management Built in bound book software Smartwaiver integration i4473 integration Training course management Fairly intuitive interface Helpful and quick to react tech support

Huonot puolet:

Not as easy to set up as the bargain guys (as expected) No gunsmith support yet No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails)

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks for all the positive feedback, Scott! Its much appreciated and we love hearing what a great experience you have had with our customer service and support teams!

Darrin
ceo, USA
Jälleenmyynti, 2-10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

Vary easy to use once I got the hang of it

5,0 4 vuotta sitten

Hyvät puolet:

This has everything I need to run a indoor shooting range and gun shop. Once products are imported correctly it is vary easy

Huonot puolet:

I wish it was easier to take in used guns through the system. every once in a wile i can use the same log in and have to use another.

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks for the review, Darrin! It's much appreciated!

Rohit
Owner, USA
Vaatetus ja muoti, 11-50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde
Lähde: SoftwareAdvice

Review of Cumulus

4,0 4 vuotta sitten

Hyvät puolet:

Nice layout, and very good features for a retail store. Love that my website is connected with the point of sale system.

Huonot puolet:

Lots of glitches in the beginning. Also Tech support not mac save even though product is being offered.

Myyjän Celerant Technology vastaus

3 vuotta sitten

Thanks for the review, Rohit! We appreciate your partnership!