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Tuotteen EngageBay CRM arvostelut

4,7 (873)

Tietoja tuotteesta EngageBay CRM

EngageBayn markkinoinnin automaatio-ohjelmisto auttaa pienyrityksiä automatisoimaan markkinointi- ja myyntitehtäviä liidien luomiseksi ja myynnin lisäämiseksi.

Lue lisää tuotteesta EngageBay CRM

Hyvät puolet:

I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.

Huonot puolet:

NO SMS Function However I have been told this is coming soon.

EngageBay CRM: arvostelut

Keskimääräinen pisteytys

Helppokäyttöisyys
4,5
Asiakaspalvelu
4,8
Ominaisuudet
4,6
Vastinetta rahalle
4,7

Todennäköisyys suosittelulle

8,8/ 10

Tuotteen EngageBay CRM yleisarvosana on 4,7/5 tähteä. Se perustuu 873 Capterran käyttäjän arvosteluun.

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Suodata arvosteluja (873)

Elizabeth
Elizabeth
Marketing Manager, Australia
Vahvistettu LinkedIn-käyttäjä
Lakipalvelut, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

Great, Value for Money Solution for a B2B

4,0 6 kuukautta sitten

Kommentit: We were looking for a solution that would suit a B2B and were comparing various options against the features of Pardot and Hubspot. EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost. We are happy with the choice of EngageBay for our business. Not only is it good value, but it is easy to use and the support is better than their competitors (including some of the market leaders which I have experienced first hand).

Hyvät puolet:

It does everything we need at a much more reasonable cost than than the market-leading marketing platforms and CRMs. Also, the interface is much easier to use and far more intuitive than some of the market leaders, eg. SalesForce/Pardot. The support team are responsive and will answer any questions which is helpful particularly in the set up phase. We are based in Australia, so sometimes there is a time lag but it has not caused us any issues to date.

Huonot puolet:

There are a few missing features which would seem to be obvious, eg. not being able to sort on every column of data or only having the client's first name listed in some places when having both names would be more helpful or not having the ability to insert an email link into their templates. However, these can be worked around.

Jobin
Lead Software Engineer, Intia
Tietotekniikka ja tietopalvelut, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Great Customer Support

5,0 viime kuussa Uusi

Hyvät puolet:

The platform is super easy to use, and their customer support is outstanding. I had an issue, and it was resolved in minutes with friendly, helpful service. I highly recommend EngageBay for anyone looking for seamless support and an intuitive platform!

Huonot puolet:

One thing I’d like to see improved is more advanced customization options. Otherwise, the platform is fantastic!

Jerker
CEO, Ruotsi
Koulutuksen hallinta, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

DON'T BUY THIS SYSTEM!

1,0 3 kuukautta sitten

Kommentit: As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. I can't even filter on the objects attached to a contact.
The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot.

Hyvät puolet:

Nothing

Huonot puolet:

Everything

Myyjän EngageBay vastaus

3 kuukautta sitten

Hi Jerker, I'm sorry to hear about your experience. Until the account is warmed up, we have a limit on how many emails you can send, just to ensure your domain reputation does not get impacted. Also, may I know what the issue was with the sync and who you paid the money to? We do not see any additional payments other than the subscription cost.

Yohannes
CEO, USA
Ammattikoulutus ja valmennus, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ilmainen kokeiluversio
Arvostelijan lähde

Affordable All-in-One CRM with Some Integration Limitations

4,0 4 kuukautta sitten

Kommentit: My overall experience with EngageBay CRM has been positive. It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer support all in one platform. While the lack of integration with third-party software has been a challenge for us, the platform’s functionality and price point still make it a valuable option for businesses that don’t require extensive integrations.

Hyvät puolet:

What I liked most about EngageBay CRM is its competitive pricing, which is great for small businesses. The user interface is intuitive and easy to navigate, making it simple to manage tasks. I also appreciate that it’s an all-in-one solution, offering tools for marketing, sales, and customer support in a single platform.

Huonot puolet:

What I liked least about EngageBay CRM is that it doesn’t integrate with many third-party software applications, which is critical for our business needs. Aside from that, it has been a good experience overall.

Daniel
Managing Director, Britannia
Tietokoneen ohjelmistot, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ilmainen kokeiluversio
Arvostelijan lähde

Great way to find compatible services

5,0 2 kuukautta sitten

Kommentit: Overall, a great way to locate software that is fully integrated with all your business needs

Hyvät puolet:

It is a great way to locate software exclusively compatible with my business

Huonot puolet:

The website could be a bit more dynamic and more accessible... Did I mention I run a website design business ;)

Alexey
Sales Manager, Tanska
Julkaisutoiminta, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ilmainen kokeiluversio
Arvostelijan lähde

Solid CRM system

5,0 2 kuukautta sitten Uusi

Kommentit: I am not that experienced in CRMs in general. I've tried different ones throughout the time, but this one is the best in terms of getting it tailor made for you. Also love marketing stuff.

Hyvät puolet:

It has everything you need at one place, and it is extremely easy to set-up.

Huonot puolet:

You paying per user. I know it is to mich to ask, but some users dont need the full functionality of the CRM. But unfortunately it is with most of CRM systems like this.

Derrick
Creative Marketing Specialist, USA
Autoteollisuus, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Satisfied Customer

5,0 2 viikkoa sitten Uusi

Kommentit: So far, I have been able to create forms and automations that makes gathering interest fairly easy.

Hyvät puolet:

The available tools are very diverse with a low learning curve

Huonot puolet:

The reporting could be a little more robust

Anuvind
Engineer, Intia
Tietokoneiden ja verkon suojaus, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Easy to use and affordable

4,0 2 kuukautta sitten Uusi

Kommentit: Describe your overall experience with EngageBay CRM

Hyvät puolet:

One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep learning curve. The affordable pricing makes it an attractive choice for small and medium-sized businesses.

Huonot puolet:

The upload limit is a bit restrictive and could definitely be increased to provide more flexibility and accommodate larger files or data, offering a better overall user experience.

Dhruv
Sr. Business Analyst, Intia
Tietotekniikka ja tietopalvelut, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Great platform for CRM needs

5,0 viime kuussa Uusi

Kommentit: Great platform for CRM needs, the support team is also very quick in responding to any queries. All in all worth the money.

Hyvät puolet:

Ease of use Quick response of support team in all time zones

Huonot puolet:

Fir advanced features, assistance of support team is required, that sometimes becomes a challenge

Sagar
Director, Intia
Markkinointi ja mainonta, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ilmainen kokeiluversio
Arvostelijan lähde

Best CRM for startups

5,0 4 viikkoa sitten Uusi

Hyvät puolet:

I like the forms most, it is very simple to create

Huonot puolet:

Landing pages need to improve more creative

Jason
Project Manager, USA
Rakentaminen, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

This Is A Great Initial CRM For Start-Ups and Growth Phase Businesses

4,0 7 kuukautta sitten

Kommentit: I have a lot of experience with Hubspot and Sales Force. I really liked the functionality of Hubspot, however the pricing for that was way to high for the current company that I work for. Engagebay delivers most of the same features, though some of the workflow is different. There is also a learning curve with any new CRM.

Hyvät puolet:

Engagebay does a great job with contact management, emails, and call lists at an very affordable price. It does what other of the big name CRMS do, at a fraction of the price

Huonot puolet:

There are some things I would like to streamline with this CRM such as putting in a contact note without having to go all the way into a contact under a note. It would be nice to be able to be able to edit a note or task from the contact list screen, rather than having to go all the way into a contact.

Amir
Owner, USA
Tietokoneen ohjelmistot, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Fast ROI with EngageBay

5,0 11 kuukautta sitten

Kommentit: The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

Hyvät puolet:

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive. One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

Huonot puolet:

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

Staffan
CEO, Ruotsi
Kansainvälinen kauppa ja kehitys, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

Superb Allinoneplatform

5,0 9 kuukautta sitten

Kommentit: so far great support and rather easy to set up, even there are many many features.
Canva integration is missing.

Hyvät puolet:

all features in one platform. Perfect for soloentrepreneurs need only one system

Huonot puolet:

no integration with Canva. This is very needed

Gerald
Owner, Italia
Markkinointi ja mainonta, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

Value, Efficiency and Productivity

5,0 viime vuonna

Kommentit: The lead capture and email marketing was sole reason we joined engagebay and couldn’t be happier. Wasn’t expecting all the other features to be part of this software, almost overwhelming but reassuring to know we can start putting most of our work, efficiently into one place

Hyvät puolet:

Right now we're using it for contact management and e-mail marketing primarily. We had a CRM in Zoho and will be migrating most likely soon. Pros: Extensive features at an incredible value and easy to use. Customer support response is amazing and communication is stellar. Feel like I havent even cracked the surface of what engagebay can do!

Huonot puolet:

Time. As great as engagebay is, it’s hard to manage the migration project to CRM. It’s almost as if there’s too much available and migrating doesn’t feel intuitive.

Anthony
Director, Australia
Markkinointi ja mainonta, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Huomioon otetut vaihtoehdot:

A great option

5,0 11 kuukautta sitten

Hyvät puolet:

It is easy to use and work out with fantastic support offered along the way. Much cheaper than most of the alternatives and suits those starting out to the more advanced users

Huonot puolet:

There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents.

AEROLL
Digital Project Manager, Filippiinit
Autoteollisuus, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Engagebay's Support Chat: Reliable and Efficient

5,0 8 kuukautta sitten

Kommentit: Despite this, I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service. Their dedication to helping users navigate the platform more than makes up for its current limitations.

Hyvät puolet:

I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout. Every time I've had an issue or needed assistance, the support team responded promptly and provided clear, effective solutions. They have been a great help in ensuring our campaigns run smoothly, and their professionalism and expertise are truly commendable. I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service.

Huonot puolet:

However, one area where Engagebay could improve is in its automation capabilities. While it covers most basic requirements effectively, there are limitations when it comes to more advanced automation needs. Some specific automation features and customization options are either missing or not as robust as we would like.

chai
Founder, Intia
Markkinointi ja mainonta, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

EngageBay Review

4,0 4 kuukautta sitten

Hyvät puolet:

What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution

Huonot puolet:

What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained

Shiva
Chief research officer, Intia
Markkinatutkimus, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

CRM with Great Features for Small Businesses

4,0 3 kuukautta sitten

Kommentit: EngageBay CRM has been a solid choice for managing customer relationships and marketing efforts effectively

Hyvät puolet:

EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses. The integration of sales, marketing, and service tools is seamless, and the pricing is highly competitive compared to other CRM solutions.

Huonot puolet:

The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs

Siju
Administrator, Intia
Mediatuotanto, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Engagebay = A cracked-egg turned phoenix!

5,0 viime vuonna

Hyvät puolet:

Simply put, the ease of use is remarkable for people relatively "new" to this sort of thing

Huonot puolet:

A con i have to mention is not really about EB but about the "cons" shown on this page, 4 of which have already been addressed and fixed by Engagebay (and work *remarkably* well as a matter of fact!) — So anyone reading this, don't be put off by the cons mentioned without doing some due research on the brand spanking new features Engagebay now has.

Bhupender
CRM, Intia
Tietotekniikka ja tietopalvelut, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Enagagbay good tool

5,0 9 kuukautta sitten

Hyvät puolet:

The intuitive interface makes navigation a breeze. EngageBay's CRM is robust yet easy to use. I appreciate how it streamlines my workflow. Overall, it's a powerful tool for boosting productivity.

Huonot puolet:

"The mobile app could use some improvement. Occasionally, I encounter minor bugs. Customization options are somewhat limited. Integration with certain platforms can be smoother.

Randy
owner, USA
Rakentaminen, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Engage Bay CRM is a tool worth considering

5,0 viime vuonna

Kommentit: Overall it is a great product. I would definitely recommend it.

Hyvät puolet:

It does everything i need in a CRM and sales tool. it has definitely helped me become more efficient. Best thing about Engage Bay is their support. Chat support is live and picks up almost immediately. they always resolve the issue, you are never rushed. they will even give you a call if text is getting tedious. It seems nowadays everyone's support is non existent so their outstanding support makes it stand out

Huonot puolet:

its a little difficult setting up /navigating at times, however if you reach out to support, they will get you going in the right direction. once it learn it its simple. and the interface can be a little slow at times, however has never been a real issue.

Vahvistettu arvostelija
Vahvistettu LinkedIn-käyttäjä
Johdon konsultointi, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Ilmainen kokeiluversio
Arvostelijan lähde

EngageBay CRM

5,0 11 kuukautta sitten

Kommentit: Using EngageBay feels intuitive and straightforward, offering a seamless integration of CRM, marketing, and sales tools in one platform. Its simplicity facilitates quick adoption, though the experience might feel limiting for users seeking deep customization or advanced functionalities.

Hyvät puolet:

EngageBay provides an affordable, all-in-one CRM solution for small to medium businesses, streamlining marketing, sales, and service with an easy-to-use platform.

Huonot puolet:

EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and flexibility in complex operations.

Laurent
Sales and Marketing Analyst, USA
Henkilöstön hankinta ja rekrytointi, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Wonderful CRM with Outstanding Customer Support

5,0 5 kuukautta sitten

Hyvät puolet:

EngageBay is a CRM tool that is worth considering as it offers excellent features, outstanding customer support and very easy to use.

Huonot puolet:

I have not found any major issues with the product apart from a few lags here and there

Jay
President, USA
Kiinteistöala, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: 1–5 kuukautta
Arvostelijan lähde

I Was Looking

5,0 9 kuukautta sitten

Kommentit: Easy to use. That's about all I can say .

Hyvät puolet:

I was looking for a program that was easy to use and I found it in Engagebay! I looked at others and they were confusing.

Huonot puolet:

The notes section is long when I pit short notes in but I can deal with that with the ease of use.

Vahvistettu arvostelija
Vahvistettu LinkedIn-käyttäjä
Vaatetus ja muoti, 501–1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

I'm really like my EngageBay CRM

5,0 viime vuonna

Kommentit: I've been using EngageBay CRM for two years, and I'm very happy with the app. It has helped me improve my CRM significantly.
I love that EngageBay CRM is easy to use. The user interface is simple and easy to understand, making it easy to navigate between pages and functions

Hyvät puolet:

The app provides a range of reports and analytics that help users better understand their data

Huonot puolet:

Customer support 24 hours a day, 7 days a week, but may not be enough for companies that need immediate help. For example, phone customer support or live chat may not be available