Olemme auttaneet yrityksiä valitsemaan
parhaita ohjelmistoja jo 18 vuoden ajan

Tietoja tuotteesta Jira

Tiimit, joiden koko vaihtelee 2–20 000, luottavat Jiraan työn suunnittelussa, seurannassa ja yhteistyössä. Jira tarjoaa jokaiselle tiimille parhaat työkalut ja käytännöt kasvuun.

Lue lisää tuotteesta Jira

Hyvät puolet:

It’s ease of use to set up different help desks or ticket requests was fairly easy. Each help desk can be unique to the department it serves.

Huonot puolet:

It can be costly and there are nasty sides on the licensing. For example, you can't use plugins for a limited number of users, and only pay for that the number of users.

Jira: arvostelut

Keskimääräinen pisteytys

Helppokäyttöisyys
4,1
Asiakaspalvelu
4,2
Ominaisuudet
4,4
Vastinetta rahalle
4,3

Todennäköisyys suosittelulle

8,3/ 10

Tuotteen Jira yleisarvosana on 4,4/5 tähteä. Se perustuu 15 124 Capterran käyttäjän arvosteluun.

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Suodata arvosteluja (15 124)

Antoine
Antoine
Testing project manager, Saksa
Vahvistettu LinkedIn-käyttäjä
Lentoyhtiöt/ilmailu, 501–1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

JIRA in startup environment

4,0 viime kuussa Uusi

Kommentit: Iqö using JIRA on a daily basis with all the teams. It is allowing us to see the workload of shared resources like technicians, software, design etc. that we have in between different teams and that are more difficult to handle in term of resource management. It is also allowing us to show the plan and the next steps of our company in it as much as handle the progress of our program. We also try to handle the problems in it like ITticket probleö or progrqö probleö to be solved coming from our team.

Hyvät puolet:

It is a really easy tool, you can understand it quickly and most of the features can be handled very quickly without any major training, I would say that even by yourself with a bit of time of discovery, you can almost find everything needed. And this is a really interesting tool in the agile environment and as a team working tool.

Huonot puolet:

We need to have a clear direction and a bit of rigor if we want this tool to be powerful, things can become quickly useless if everyone does whatever they want in it. Maybe the KPI side of this tool is a bit more complicated and sometimes too difficult to handle properly.

Victoria
Marketing Specialist, Kanada
Tietokoneen ohjelmistot, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

From Simply to Complex, Jira have You Covered.

4,0 viime kuussa Uusi

Kommentit: So far, I've enjoyed using Jira. It allows us to plan, execute, and monitor all life cycles. Each team can build their dashboards as complexly as needed according to each team's needs, so you can use it on both the basics and more complex ends. Once implemented, productivity will increase.

Hyvät puolet:

Jira is a highly customizable tool (I personally customize my dashboards a lot) and an intuitive platform to use and manage. It can easily be integrated with existing systems and boosts collaboration and automation of tasks. Reliable and secure to the environment as well.

Huonot puolet:

The learning curve could be quite complex if you are new to this kind of more robust-end system.

Nimetön arvostelija
Tietokoneen ohjelmistot, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Good enough for if you're already using Atlassian, but otherwise - no

3,0 4 kuukautta sitten

Kommentit: If you're in the Atlassian ecosystem, it's convenient to use. If you're not, and looking for a project management tool - there are many other options that are likely better for the price. Purchasing Jira separately to me only makes sense for small businesses with less than 10 users on it's lowest plan.

Hyvät puolet:

I was on an Enterprise plan via Atlassian, and didn't have the highest expectations for Jira - but I learned to love it. The UI isn't the greatest, but it's not bad for the price. Functionality-wise it's not far off from an Asana in terms of tagging and timelines. I like how they took from Confluence's UI to in the boards to help visualize tasks better.

Huonot puolet:

It's just not enjoyable to use, and your project management tool is something you need to enjoy using everyday. I think it's the UI. It feels cold. Everything is easy to use because it's natural UI, but it's not fun to use and my team agrees.

Huomioon otetut vaihtoehdot: Asana

Perusteet vaihtaa tuotteeseen Jira: We actually started with Jira in the marketing team, and decided to switch to Asana completely. I still needed to use Jira though, because I was part of the product team who used it as well. There's plans to transition completely out of Jira for product as well however, so only our developers will use it.

Vicky
HR Systems and Reporting Manager, Britannia
Julkaisutoiminta, 1 001–5 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Jira Service Desk Management for HR

5,0 4 kuukautta sitten

Kommentit: Very positive implementing and using Jira Service Desk Management as a Case Management and Queries Inbox solution. Quick implementation and adaptive enough to allow for continuous development and improvements to our workflows. With technical resource within the HR function, little to no IT support was required to build or roll out the platform.

Hyvät puolet:

Jira (Service Desk Management) is incredibly durable and customisable. The system can be designed around internal processes and workflows in order to produce a platform bespoke to requirements. It also integrates very well with a large range of other platforms and services.

Huonot puolet:

Some of the build and design can be tricky and on occasion due to confusing navigation of the administrative menus and options, especially if your HR function lacks a technical resource or support from IT function.

Huomioon otetut vaihtoehdot: Zendesk Suite

Perusteet vaihtaa tuotteeseen Jira: Better value for money, easier build and implementation for non-technical resource.

Sara
Health Coach, Saksa
Terveys, hyvinvointi ja kuntoilu, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Undisputedly fast and Reliable Tool for Project Management and Service Desk Support.

5,0 2 kuukautta sitten

Kommentit: Provide powerful workflow customization features .Easy access on both iOS and Android devices.Seamless integrate with other apps amaze.

Hyvät puolet:

I really love how Jira is easy friendly, easy to learn how to navigate through the program.Fantastic dashboards thats makes customization easy and fit every specific need.Nice mobile functionality. More secure.Greatly support kanban boards .

Huonot puolet:

The support and services are amazing since day one ,I have nothing against to say

Mary
Manager, USA
Koulutuksen hallinta, 1 001–5 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Program Management made easy

5,0 3 viikkoa sitten Uusi

Hyvät puolet:

I love this tool. It is working well, so easy to use and learn

Huonot puolet:

It is working well, I do not have any issues using it.

Dennis
Account Manager, USA
Kemikaalit, 10 000+ - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Mastering Agile Workflows with Jira

5,0 2 kuukautta sitten

Hyvät puolet:

I like how it enables precise filtering and tracking of tasks using detailed queries via the Jira query language. The built-in Scrum and Kanban boards are invaluable for planning sprints and managing backlogs.

Huonot puolet:

Jira may experience occasional lapses in performance and lags when managing large projects with numerous users, tasks, and workflows.

Joseph
Supervisor, USA
Henkilöstöhallinto, 1 001–5 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Jira deserves 5 stars!

5,0 viime kuussa Uusi

Hyvät puolet:

It is so easy to learn and use. The customer support always respond on time.

Huonot puolet:

Since I started using Jira, I have never experienced any issues.

Huomioon otetut vaihtoehdot: Trello

Perusteet valita Jira: The previous software had issues when it came to integration with other softwares.

Vaihdettu kohteesta: Asana

Perusteet vaihtaa tuotteeseen Jira: In terms of pricing, Jira is cheaper than Trello

Torlock
Head of Marketing and Development, Britannia
Tietokoneen laitteistot, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: 6–12 kuukautta
Arvostelijan lähde

JIRA is second to none when it comes to team task tracking

4,0 2 viikkoa sitten Uusi

Kommentit: Over JIRA is a great way to work collaboratively using an agile approach with a team of people. We use it more so now post COVID and it really helps when people are WFH. Only wish the setup was more intuitive but once implemented its a breeze.

Hyvät puolet:

Good at task management within an agile team

Huonot puolet:

Setup can be complex and pricing could be better

Huomioon otetut vaihtoehdot: Trello ja Slack

Perusteet vaihtaa tuotteeseen Jira: Good for more complex projects and also we implement alongside Slack/Trello

Annette
Designer, Saksa
Suunnittelu, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Good for simple task management

4,0 viime kuussa Uusi

Kommentit: I'm part of a tech team but I don't need to set up complicated workflows or manage multiple boards. I use Jira in a simple way, like updating status, commenting, and moving tickets. It's simple to use and I don't have any issues with usability.

Hyvät puolet:

It's easy to use and pretty intuitive for simple task management. Things like changing status, closing tickets, and commenting can be done really easily.

Huonot puolet:

Where setting up a workflow or creating a new ticket there are too many options. It can feel over complicated.

Giulio
CTO, Dev Team Leader, Italia
Internet, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

A fundamental tool for ticket management.

5,0 4 kuukautta sitten

Kommentit: We had two experiences with Jira: one in early 2014, one in 2020.
The first one was a bit painful as it was setup by an external expert who didn't have a clear vision of our company's workflow.
Meanwhile Jira changed and evolved and in 2020 we were able to set up everything on our own matching our own workflows. We've been working on in it continuosly updating it as our company grow.

Hyvät puolet:

One of the most complete time tracking and ticket management tools. Provides the tools to build in-depth flows that fit your own workflow and adapt it to your own changes.

Huonot puolet:

It requires some pre-setup thinking and adjustment to properly match your workflow. It doesn't handle multiple assignees to tasks out of the box.

Huomioon otetut vaihtoehdot: Trello ja Asana

Perusteet valita Jira: Trello didn't manage workflow and status changes as we expected. Now Trellos is fully integrated into Jira mixing Trello's great "to-do" lists with Jira's flow management.

Vaihdettu kohteesta: Trello

Perusteet vaihtaa tuotteeseen Jira: Jira seemed to be the most complete solution.

Nicholas
Web developer, IT Manager, Sveitsi
Tietotekniikka ja tietopalvelut, Itsetyöllistetyt
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

The project management tool for anything & everything

5,0 5 kuukautta sitten

Kommentit: To me, Jira has a very intuitive user interface and can be used pretty much for everything that could be a project. I also like that "everything is an issue" setup.

Hyvät puolet:

Jira is the perfect project management tool for me. It has very much customization options for projects to perfectly match what I want to achieve. I like the different project types and the templates, they are useful to just get started. It also integrates perfectly in Confluence and other Atlassian products.

Huonot puolet:

The Web interface is a bit slow, especially when navigation much through different tasks. Although the mobile app is super clean, there are some missing features overall.

Huomioon otetut vaihtoehdot: Asana

Perusteet vaihtaa tuotteeseen Jira: Each of these products had some missing features or was overprices for what I use. Some of them also were too complicated to setup and/ or use.

Vahvistettu arvostelija
Vahvistettu LinkedIn-käyttäjä
Tietotekniikka ja tietopalvelut, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Improves productivity, but misses a few basic features to make it even better

4,0 7 kuukautta sitten

Kommentit: Overall, my experience is very positive. There are minor issues and things you have to work around, depending on the use case. I worked with Jira both as a user and an admin. There were minor issues affecting productivity with both, but it's definitely net-positive even for a smaller team of 2-3 devs.

Hyvät puolet:

The standout features are the high level of customisability and the development integrations. I was able to set up automations based on our pipelines. We used Bitbucket from Atlassian as a version control system, so the integrations worked even better. I like that the platform is fairly friendly for smaller dev teams, too. While some features are price-locked behind higher tier plans, it's doable for small teams with lower budget, too. When you need extensions, that's also manageable because most of them are free or cheap under 10 users.

Huonot puolet:

I had two major problems. First on is that automations are very limited in executions on the lower tier plans. Actions like "assign on transition" should be a basic thing that's included in all plans, unlimited. Assigning tasks to the right person at the right time is crucial for lean operations. Second is that project duplication doesn't work very well. You lose some of the issue schemes, workflows, etc. At the same time, every time you create a new project, Jira creates new schemes/workflows for it - even if you use the same ones for all of your projects. That creates clutter, and to my knowledge it was impossible to set up a project template in Jira cloud. Other than that, at times, the interface can encounter bugs. That's understandable with the complexity of the product, but it's still annoying.

Zack
Public Relations Specialist, USA
Tietokonepelit, 201–500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Tailored for greatness, Jira is a phenomenal tool for managing project tasks.

5,0 3 kuukautta sitten

Kommentit: We are using Jira to run and manage our projects and our experience with the product has been a favourable one. It allows us to join our efforts and skills in one collaborative space and work together on our projects. Also, Jira allow us to plan efficiently for our projects and constantly monitor our project tasks to ensure things are heading the right direction. We have seen huge improvement on the time we take to complete our projects since we started using Jira.

Hyvät puolet:

Jira provide our team with the most efficient task planning tools that help us to organize our projects and align our work with our objectives. It has amazing dashboards that provide us with a real time view of the status of tasks making it easy to track our projects progress. Jira reporting tools help us generate detailed insights that assist us to evaluate the performance of our projects. It also has task tracking functions that allows us to keep up with our work progress. Jira has collaboration tools which allow us to connect easily and work together on our projects.

Huonot puolet:

Jira has been incredible to us and it has nothing that does not fit our needs. We have not experienced any challenges using it.

Vahvistettu arvostelija
Vahvistettu LinkedIn-käyttäjä
Tietotekniikka ja tietopalvelut, 10 000+ - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

E2E With Jira

5,0 3 kuukautta sitten

Kommentit: My overall experience with Jira has been awesome. I used Jira in multiple projects and I prefer Jira over the other similar tools available in the market. The APIs from Jira offer a great flexibility to integrate with automation code. I will recommend Jira to manage and plan your work.

Hyvät puolet:

Jira offers a lot of great features specially the end to end application life cycle management. Integration with test case management tools like ATM, Xray, Zephyr offer a great flexibility and options to manage test cases, execution and planning. I liked the Dashboard widget options and ease to create custom queries with Jira. The charts and trend give a lot of good insight into the project.

Huonot puolet:

I worked on many other tools similar to Jira but Jira is the best tool I liked. I don't find anything which I don't like about Jira. However, there were few times when I had to do some workaround to create the test execution reports but that's not a concern.

Kishan
Kishan
Data Scientist, Intia
Vahvistettu LinkedIn-käyttäjä
Kuljetus/kuorma-autoliikenne/rautatiet, 5 001–10 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Jira simplifies project management for teams.

5,0 6 kuukautta sitten

Kommentit: On my own, I like Jira extensive issue tracking system. It lets me write thorough tickets that catch everything and hold my team accountable. I have not encountered many options with the ability to adapt processes to our project.

Hyvät puolet:

Jira stands out because it can be customized to almost any project management methodology. This has greatly helped my team's particular process needs. These are better than most reporting solutions I've used. I schedule sprints using their more detailed project statuses, velocity charts, and burn down metrics.

Huonot puolet:

Though improved, the user experience still feels strange and slow, which bothers me when working.

Renata
Senior Digital Designer, Australia
Koulutuksen hallinta, 201–500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Project and product management in one place

4,0 3 kuukautta sitten

Kommentit: Jira is an excellent tool to manage agile projects, manage team's tasks, test and log bugs etc.

Hyvät puolet:

Easy project management, allows collaboration, sprint management, issue tracking and reporting

Huonot puolet:

When moving one ticket to another project, we sometimes love some data that was available in custom fields, such as acceptance criteria. This can be found in history, but to re-add you need to reformat etc.

Samuel
General Manager and Head of Operations, Britannia
Vapaa-aika, matkailu ja turismi, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Jira: Robust, Iconic & Full-featured PPM

5,0 6 kuukautta sitten

Hyvät puolet:

Manual workflow tends to consume a lot of time and is highly expensive to use in business processes. Jira is the main tool which I use to automate workloads such as task and project management.

Huonot puolet:

The errors which I was experiencing last year are no more since the vendor success team eradicated them early this year.

Rowson
Customer Success Manager, Intia
Tiedotuspalvelut, 201–500 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 1 vuosi
Arvostelijan lähde

Comprehensive Review: Jira – The Powerhouse for Project Management

5,0 5 kuukautta sitten

Kommentit: Actually, experience with Jira is just great because it really supports powerful project management tools, flexible workflows, and the integration of other ascribed tools such as Slack or Confluence. Nonetheless, it is hard to cover its depth even for a single user, much less for new users; however, Jira is useful for projects of larger scale and cross-team collaboration.

Hyvät puolet:

Jira's versatility, customizable workflows, visibility, integrations, automation, and Agile support.

Huonot puolet:

Jira's steep learning curve, and occasional slow, cluttered interface for beginners.

Suman
Suman
Software Engineer, Kanada
Vahvistettu LinkedIn-käyttäjä
Tietokoneen ohjelmistot, 501–1 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Powerful Project Management Tool.

5,0 6 kuukautta sitten

Kommentit: Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.

Hyvät puolet:

Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.

Huonot puolet:

Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.

Mary
Technical Project Manager, USA
Tietokoneen ohjelmistot, 2–10 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Jira is AWESOME!!!

5,0 5 kuukautta sitten

Kommentit: It’s a pleasure to use this tool and I get excited when I see companies using it because it I understand the efficiency it creates internally for teams.

Hyvät puolet:

The collaboration and transparency the tool creates inter-departmentally and cross functionally between companies is phenomenal.

Huonot puolet:

Would love a way to request permissions within the product. I currently need to reach out to parties outside of the platform via email when I don’t have permissions to certain documents or boards, or want to be a watcher on a ticket. It would be nice if there was an ask for permission button within the browser.

Alfiya Ashfaque
Software Engineer - Q, Intia
Tietokoneiden ja verkon suojaus, 1 001–5 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde
Lähde: SoftwareAdvice

Track, collaborate, integrate CI/CD platforms in an agile environment using Jira

5,0 2 kuukautta sitten

Kommentit: I have been using it for 4 years in a row now and the experience has been immersive. It is the first thing I use while beginning my day at work. I track the tasks at hand and begin working with higher priority items. It is simpler to use over a period of time and easily checkout branches in github using the commands specified in the Jira UI. I am a current user of Jira and it has improved a lot over years and it is just the way I want my agile project to be tracked, collaborate on a team level and achieve milestones

Hyvät puolet:

I like the concept of agile sprint management which Jira is designed for. I like the way tasks are arranged on the Jira task board. It has a way of defining sprint points for each task which helps enables the team and stakeholders to identify the resource consumption and time taken to deliver the story. It also enables me to track the progress of my own tasks on an individual level and collaborate on a team level. It comes with integration with CI/CD tools like github as well

Huonot puolet:

The linking of tasks to current sprint can be more simpler. Also initial learning of this platform takes some time if you are from a non technical background. The UI has scope of improvement, can be more modular

Alan
Technical Lead, Kanada
Tietotekniikka ja tietopalvelut, 11–50 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Jira FTW!!

5,0 6 kuukautta sitten

Kommentit: Overall, I am very satisfied. It is the most useful tool in the Atlassian suite for my needs.

Hyvät puolet:

Jira is user-friendly and also it can be as deep and customizable as need be. It is the backbone of my business for ticketing, collaborating and troubleshooting across all environments.

Huonot puolet:

If I really have to mention cons, I would say more customizable themes. Other than that, it does the job.

Vinu Prasad
Data Scientist, USA
Logistiikka ja toimitusketjut, 51–200 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Jira: Powerful tool for issue tracking and Project management

5,0 7 kuukautta sitten

Kommentit: My overall experience has been very pleasant using Jira. It has been a software I use daily for the last 10 years now.

Hyvät puolet:

Some of the features that I love about using Jira are Customizable Workflows, Integration capabilities with third-party softwares like slack and the reporting features

Huonot puolet:

Not a lot of cons but I have noticed that some of the first time users have a little hard time using it

Eric
SR Salesforce Administrator, USA
Pankkitoiminta, 1 001–5 000 - työntekijät
Käytti ohjelmistoa seuraavaan tarkoitukseen: Yli 2 vuotta
Arvostelijan lähde

Jira is a great team communication tool once it's set up correctly

4,0 7 kuukautta sitten

Kommentit: It's a great tool once the customization has been worked out to suit the business and team needs. Management had to get involved to make using this tool a requirement. Users hate change.

Hyvät puolet:

Dashboard representation. Once the customization has been set up, the maintenance of stories and moving them through the stages is easy.

Huonot puolet:

Takes a while to set up and customize to get the Project stages correct. Not intuitive.