---
description: Hanki yksityiskohtaista tietoa koskien tuotteen Salesforce Sales Cloud käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja.
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title: Salesforce Sales Cloud Hinta, arvostelut ja arvosanat - Capterra
---

Breadcrumb: [Kotisivu](/) > [Revenue Management-ohjelmisto](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce)

# Salesforce Sales Cloud

Canonical: https://www.capterra.fi/software/61368/salesforce

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> Verdict: Rated **4.4/5** by 18782 users. Top-rated for **Todennäköisyys suosittelulle**.

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## Overview

### Kuka käyttää tuotetta Salesforce Sales Cloud?

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Yleinen** | **4.4/5** | 18782 Arvostelut |
| Helppokäyttöisyys | 4.0/5 | Based on overall reviews |
| Asiakastuki | 4.1/5 | Based on overall reviews |
| Vastinetta rahalle | 4.0/5 | Based on overall reviews |
| Ominaisuudet | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Todennäköisyys suosittelulle) |

## Tietoja myyjästä

- **Yritys**: Salesforce
- **Location**: San Francisco, USA
- **Founded**: 2003

## Commercial Context

- **Lähtöhinta**: 25,00 $
- **Pricing model**:  (Ilmainen kokeilu)
- **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Android (mobiili), iPhone (mobiili), iPad (mobiili)
- **Supported Languages**: englanti, espanja, italia, ranska, ruotsi, saksa, venäjä
- **Available Countries**: Alankomaat, Arabiemiirikunnat, Australia, Belgia, Espanja, Etelä-Afrikka, Filippiinit, Indonesia, Intia, Irlanti, Iso-Britannia, Israel, Italia, Itävalta, Kanada, Kiina, Malesia, Meksiko, Norja, Portugali and 12 more

## Ominaisuudet

- Aikataulutus
- Asiakashallinta
- Asiakaspalvelukeskuksen hallinta
- Asiakasprofiilit
- Asiakasseuranta
- Asiakastietokanta
- Asiakirjojen hallinta
- Automaattinen numeronvalitsin
- CRM
- CRM Integration
- Catalog Management
- Ennustaminen
- Etenemisen seuranta
- Hallintapaneeli
- Hintaoptimointi
- Itsepalveluportaali
- Jaetut yhteystiedot
- Kirjanpito
- Kommentointi/huomautukset
- Käyttäjien hallinta
- Käyttöoikeuksien tarkistus / luvat
- Liidien hallinta
- Liidien hankinta
- Liidien hoivaaminen
- Liidien kaappaus
- Myynnin raportit
- Myyntikanavien hallinta
- Myyntitiimeille/-organisaatioille
- Myyntitoiminnan hallinta
- Perehdytys
- Priorisointi
- Puheluluettelojen hallinta
- Putkilinjan hallinta
- Raportointi/analytiikka
- Saapuvien viestien hallinta
- Sitoutumisen seuranta
- Suorituskykymittarit
- Suorituskyvyn hallinta
- Sähköpostimarkkinointi
- Sähköpostin hallinta
- Tehtävien hallinta
- Tekoäly/koneoppiminen
- Tietojen syöttäminen
- Tietoliikenteen hallinta
- Tietoturva
- Tietämyksen hallinta
- Töiden aikataulutus
- Vakuutusalalle
- Yhteistyövälineet
- Yhteystietojen hallinta

... and 53 more features

## Integrations (37 total)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io

... and 22 more integrations

## Support Options

- Sähköposti/Helpdesk
- Usein kysytyt kysymykset / keskustelufoorumit
- Tietämyskanta
- Puhelintuki
- Chat

## Category

- [Revenue Management-ohjelmisto](https://www.capterra.fi/directory/31118/revenue-management/software)

## Aiheeseen liittyvät kategoriat

- [Revenue Management-ohjelmisto](https://www.capterra.fi/directory/31118/revenue-management/software)
- [Tuottojen kirjaaminen](https://www.capterra.fi/directory/33615/revenue-recognition/software)
- [Revenue Cycle Management-ohjelmisto](https://www.capterra.fi/directory/32275/revenue-cycle-management/software)
- [Sales Force automaatio-ohjelmisto](https://www.capterra.fi/directory/12/sales-force-automation/software)
- [CRM-järjestelmä](https://www.capterra.fi/directory/2/customer-relationship-management/software)

## Vaihtoehdot

1. [Bitrix24](https://www.capterra.fi/software/113540/bitrix24) — 4.2/5 (990 reviews)
2. [monday CRM](https://www.capterra.fi/software/1024614/monday-crm) — 4.7/5 (462 reviews)
3. [Odoo](https://www.capterra.fi/software/135618/odoo) — 4.2/5 (1306 reviews)
4. [EngageBay CRM](https://www.capterra.fi/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [NetSuite](https://www.capterra.fi/software/135757/netsuite) — 4.2/5 (2041 reviews)

## Arvostelut

### "Sales force user review" — 4.0/5

> **Miguel J.** | *12. toukokuuta 2025* | Tietotekniikka ja tietopalvelut | Recommendation rating: 9.0/10
> 
> **Hyvät puolet**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress
> 
> **Huonot puolet**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial
> 
> Overall I'm very happy with the product itself however with better training can get a lot more out of its

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### "Career Users Appreciate Salesforce Sales Cloud Consistency" — 4.0/5

> **Samantha** | *15. tammikuuta 2026* | Taide ja käsityöt | Recommendation rating: 5.0/10
> 
> **Hyvät puolet**: It's very self explanatory on the end user side so training new representatives is fairly easy to do in my opinion. It's also easy to adjust from one company to the next one which is really convenient. It's very thorough and easy to customize for each businesses needs too.
> 
> **Huonot puolet**: Unfortunately the cost is preventative for many small businesses to adopt this software into their workflows. I also was hard pressed to find help as a lowly employee when things went wrong. Access to tech support was above my pay grade apparently which caused a lot of issues for me at the time but it's been some years since I've had any of those issues again so I wouldn't know if that is still an issue or not.
> 
> I have used Salesforce sales cloud many times with many companies throughout my career and I love how easy it is to adapt to each companies customized version of it. It's much like riding a bike, you learn it once in one company and from them on you can easily pick it up again down the road as you grow along your career and transition into new companies and new roles. Their consistency and reliability is unmatched and I'm hard pressed to think of any other CRM software that is utilized nearly as much because of this. &#10;I do wish they would make more affordable options for smaller businesses that don't lose all the parts of Salesforce that make it so useful.

-----

### "Salesforce unifies teams" — 5.0/5

> **Lauren** | *17. huhtikuuta 2026* | Sairaalat ja terveydenhuolto | Recommendation rating: 10.0/10
> 
> **Hyvät puolet**: I used this platform from 2020-2022 when overseeing the DPH funding for covid contact tracing and community support. The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple employees logging in and out throughout projects. I was able to be on the platform all day, often utilizing customer support as systems updated often.
> 
> **Huonot puolet**: I recall utilizing customer support often, as sometimes the system would not load, not update or require us to log off and back on often. However, I will say that at the end of the day, the system allowed us seamless communication, clients data, staff workflows were easy to generate and notes were always secured and easy to access.
> 
> I used the platform every day for 2 years, managing a huge team of covid contact tracers under DPH funding for Massachusetts. I was able to learn the program after a few trainings and with continued learning and support. It was easy to use for someone who had never used it before.

-----

### "Very pricey for glitchy software" — 1.0/5

> **Daniel R.** | *15. syyskuuta 2025* | Tietokoneen ohjelmistot | Recommendation rating: 1.0/10
> 
> **Hyvät puolet**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips
> 
> **Huonot puolet**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes
> 
> Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses

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### "Organize for success" — 5.0/5

> **Andrew** | *20. helmikuuta 2026* | Terveys, hyvinvointi ja kuntoilu | Recommendation rating: 10.0/10
> 
> **Hyvät puolet**: The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth\!
> 
> **Huonot puolet**: The only thing I would add onto salesforce sales cloud would be an AI assistant. However Salesforce Sales Cloud has a plethora of tools for success still\!
> 
> My overall experience with Salesforce Sales Cloud is nothing short of amazing\! The organization it brings to my daily business is a blessing\!

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## Links

- [View on Capterra](https://www.capterra.fi/software/61368/salesforce)

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