--- description: Hanki yksityiskohtaista tietoa koskien tuotteen Questback käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Survey Software](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.fi/software/1037172/questback Page: 1 / 3\ Seuraava: [Next page](https://www.capterra.fi/software/1037172/questback?page=2) > Tee parempia päätöksiä palautteen avulla > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta Questback? Suomi, Ruotsi, Norja, Iso-Britannia, Benelux-maat ja DACH ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.7/5** | 49 Arvostelut | | Helppokäyttöisyys | 4.4/5 | Based on overall reviews | | Asiakastuki | 4.7/5 | Based on overall reviews | | Vastinetta rahalle | 4.5/5 | Based on overall reviews | | Ominaisuudet | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: QuestBack - **Founded**: 2000 ## Commercial Context - **Lähtöhinta**: 5 500,00 € - **Pricing model**: (Ilmainen kokeilu) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen - **Supported Languages**: englanti, espanja, hollanti, norja, ranska, ruotsi, saksa, suomi - **Available Countries**: Ahvenanmaa, Alankomaat, Albania, Andorra, Argentiina, Australia, Belgia, Bosnia ja Hertsegovina, Brasilia, Bulgaria, Espanja, Etelä-Afrikka, Färsaaret, Gibraltar, Grönlanti, Guernsey, Islanti, Iso-Britannia, Italia, Itävalta and 36 more ## Ominaisuudet - Asiakashistoria - Asiakaskokemusten hallinta - Asiakassegmentointi - Asiakastyytyväisyyskyselyiden rakenne - Etenemisen seuranta - Goal Setting/Tracking - Hallintapaneeli - Hälytykset/ilmoitukset - Jatkuva palaute - Kyselyjen/kyselyäänestysten hallinta - Kyselyt ja palaute - Kysymyskirjasto - Kysymysten haaroitus - Mobiilikysely - Monikanavainen jakelu - Monikanavainen tiedonkeruu - Monikielinen - Mukautettavat kysymykset - Mukautettavat lomakkeet - Mukautettavat mallit - NPS-kyselyiden rakenne - Negatiivisen palautteen hallinta - Nimetön palaute - Ohituslogiikka - Palautteen hallinta - Pulssikyselyt - Raportointi/analytiikka - Reklamaatioiden seuranta - SMS-viestit - Sitoutumisen seuranta - Suorituskykyarvioinnin hallinta - Suorituskyvyn hallinta - Sähköpostimarkkinointi - Sähköpostin hallinta - Third-Party Integrations - Tietojen tuonti/vienti - Tietojen visualisointi - Tietoliikenteen hallinta - Toiminnan hallinta - Toiminnan hallintapaneeli - Trendianalyysi - Tunneanalayysi - URL-mukautus - Vastausten offline-keräys - Visuaalinen analytiikka ## Integrations (1 total) - Startdeliver ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Tietämyskanta - Puhelintuki ## Category - [Survey Software](https://www.capterra.fi/directory/30092/survey/software) ## Aiheeseen liittyvät kategoriat - [Survey Software](https://www.capterra.fi/directory/30092/survey/software) - [Customer experience-ohjelmitso](https://www.capterra.fi/directory/30671/customer-experience/software) - [360 Degree Feedback-ohjelmisto](https://www.capterra.fi/directory/30666/360-degree-feedback/software) - [Employee Engagement-ohjelmisto](https://www.capterra.fi/directory/30817/employee-engagement/software) - [Asiakastyytyväisyys-ohjelmisto](https://www.capterra.fi/directory/30541/customer-satisfaction/software) ## Vaihtoehdot 1. [Deel](https://www.capterra.fi/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Pointerpro](https://www.capterra.fi/software/127434/pointerpro) — 4.6/5 (271 reviews) 3. [WorkTango](https://www.capterra.fi/software/156177/worktango) — 4.9/5 (214 reviews) 4. [Leapsome](https://www.capterra.fi/software/169660/leapsome) — 4.6/5 (97 reviews) 5. [Workday Peakon Employee Voice](https://www.capterra.fi/software/151069/peakon) — 4.7/5 (60 reviews) ## Arvostelut ### "Some kind of "multitool" for many different types of surveys" — 5.0/5 > **Mikaela** | *27. helmikuuta 2024* | Tietotekniikka ja tietopalvelut | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Questback is user-friendly, educational, and provides an opportunity to gain a good overview in the tool. There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions. Of course, you can also customize your survey to match the company's colors, with logos, fonts, etc. Another very positive aspect is the management of "anonymous identity," which many recipients appreciate and which is handled well in Questback > > **Huonot puolet**: I wish there was a chat support in the tool, even though the support responds quickly then you send them email. > > I like Questback, and I definitely recommend it ----- ### "Easy to use - even for the computer illiterate" — 5.0/5 > **Melissa** | *5. maaliskuuta 2023* | Lääkärintoimen harjoittaminen | Recommendation rating: 10.0/10 > > **Hyvät puolet**: The ease of use, and the incredible "help" team, who have answered some very silly questions from my side.In addition to being able to set up our own surveys, if we cannot, we can just send what is needed to our contact, and he does it for us.Any answers, assistance, guidance needed is always promptly answered. > > **Huonot puolet**: It isn't always intuitive - like a right click of a button doesn't take you anywhere > > We are using Questback to get feedback from our patient's on things they would like to see improvement on, and that is incredibly useful to just do online quickly.We can also use it for staff surveys and questionnaires for research, competition nominations. ----- ### "Interface and development" — 4.0/5 > **Nina** | *5. heinäkuuta 2023* | Kiinteistöala | Recommendation rating: 8.0/10 > > **Hyvät puolet**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Huonot puolet**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "Easy to set up and very logical and easy to use and make changes" — 5.0/5 > **Magnus** | *2. lokakuuta 2023* | Vakuutusala | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Good support, good setup and always works > > **Huonot puolet**: We were thinking that the designed felt a little bit old > > Very satisfied and we dont want to change ----- ### "Questback essentials as a survey tool" — 5.0/5 > **Jimmy** | *3. heinäkuuta 2023* | Koulutuksen hallinta | Recommendation rating: 9.0/10 > > **Hyvät puolet**: Really easy to manipulate raw data, and also to produce high impact visual reporting of headline numbers and trends.Individualised reports for subsections of a survey are invaluable, and it's worth taking the time to learn how to create exactly what you need > > **Huonot puolet**: Designing specific reports can be a little tricky, particularly in the post GDPR world where survey data must be withheld if consent is not obtained for sharing\! That said, once I learned the system, the reports are absolutely accurate and invaluable for our users > > Very happy. Used for many years now, and the system has never crashed, never failed, and I've yet to see an alternative product which can provide the same quality output ----- Page: 1 / 3\ Seuraava: [Next page](https://www.capterra.fi/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data