--- description: Hanki yksityiskohtaista tietoa koskien tuotteen Questback käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Survey Software](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.fi/software/1037172/questback Page: 1 / 3\ Seuraava: [Next page](https://www.capterra.fi/software/1037172/questback?page=2) > Tee parempia päätöksiä palautteen avulla > > Verdict: Rated **4.7/5** by 52 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta Questback? Suomi, Ruotsi, Norja, Iso-Britannia, Benelux-maat ja DACH ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.7/5** | 52 Arvostelut | | Helppokäyttöisyys | 4.4/5 | Based on overall reviews | | Asiakastuki | 4.7/5 | Based on overall reviews | | Vastinetta rahalle | 4.5/5 | Based on overall reviews | | Ominaisuudet | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: QuestBack - **Founded**: 2000 ## Commercial Context - **Lähtöhinta**: 5 500,00 € - **Pricing model**: (Ilmainen kokeilu) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen - **Supported Languages**: englanti, espanja, hollanti, norja, ranska, ruotsi, saksa, suomi - **Available Countries**: Ahvenanmaa, Alankomaat, Albania, Andorra, Argentiina, Australia, Belgia, Bosnia ja Hertsegovina, Brasilia, Bulgaria, Espanja, Etelä-Afrikka, Färsaaret, Gibraltar, Grönlanti, Guernsey, Islanti, Iso-Britannia, Italia, Itävalta and 36 more ## Ominaisuudet - Asiakashistoria - Asiakaskokemusten hallinta - Asiakassegmentointi - Asiakastyytyväisyyskyselyiden rakenne - Etenemisen seuranta - Goal Setting/Tracking - Hallintapaneeli - Hälytykset/ilmoitukset - Jatkuva palaute - Kyselyjen/kyselyäänestysten hallinta - Kyselyt ja palaute - Kysymyskirjasto - Kysymysten haaroitus - Mobiilikysely - Monikanavainen jakelu - Monikanavainen tiedonkeruu - Monikielinen - Mukautettavat kysymykset - Mukautettavat lomakkeet - Mukautettavat mallit - NPS-kyselyiden rakenne - Negatiivisen palautteen hallinta - Nimetön palaute - Ohituslogiikka - Palautteen hallinta - Pulssikyselyt - Raportointi/analytiikka - Reklamaatioiden seuranta - SMS-viestit - Sitoutumisen seuranta - Suorituskykyarvioinnin hallinta - Suorituskyvyn hallinta - Sähköpostimarkkinointi - Sähköpostin hallinta - Third-Party Integrations - Tietojen tuonti/vienti - Tietojen visualisointi - Tietoliikenteen hallinta - Toiminnan hallinta - Toiminnan hallintapaneeli - Trendianalyysi - Tunneanalayysi - URL-mukautus - Vastausten offline-keräys - Visuaalinen analytiikka ## Integrations (1 total) - Startdeliver ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Tietämyskanta - Puhelintuki ## Category - [Survey Software](https://www.capterra.fi/directory/30092/survey/software) ## Aiheeseen liittyvät kategoriat - [Survey Software](https://www.capterra.fi/directory/30092/survey/software) - [Customer experience-ohjelmitso](https://www.capterra.fi/directory/30671/customer-experience/software) - [360 Degree Feedback-ohjelmisto](https://www.capterra.fi/directory/30666/360-degree-feedback/software) - [Employee Engagement-ohjelmisto](https://www.capterra.fi/directory/30817/employee-engagement/software) - [Asiakastyytyväisyys-ohjelmisto](https://www.capterra.fi/directory/30541/customer-satisfaction/software) ## Vaihtoehdot 1. [Deel](https://www.capterra.fi/software/205015/deel) — 4.9/5 (4276 reviews) 2. [Pointerpro](https://www.capterra.fi/software/127434/pointerpro) — 4.6/5 (272 reviews) 3. [WorkTango](https://www.capterra.fi/software/156177/worktango) — 4.9/5 (214 reviews) 4. [Leapsome](https://www.capterra.fi/software/169660/leapsome) — 4.6/5 (97 reviews) 5. [Workday Peakon Employee Voice](https://www.capterra.fi/software/151069/peakon) — 4.7/5 (62 reviews) ## Arvostelut ### "A reliable and versatile survey tool for professional use" — 5.0/5 > **Nina** | *24. lokakuuta 2022* | Vieraanvaraisuuspalvelut | Recommendation rating: 10.0/10 > > **Hyvät puolet**: What I like most is that the sending of even large amounts of surveys has always been successful without any problems. Reporting and alarms also work reliably. The tool comprehensively covers the most important survey types, and surveys are easy to make. Integrations into different systems have been successful. Multi-channel Customer support works quickly. > > **Huonot puolet**: I would like to customize the email-template sent to respondents (colours, name on link etc.) > > We use questback in a very versatile way: customer feedback, registration for events, service design surveys, personnel surveys, stakeholder surveys. No particular problems have occurred. ----- ### "Some kind of "multitool" for many different types of surveys" — 5.0/5 > **Mikaela** | *27. helmikuuta 2024* | Tietotekniikka ja tietopalvelut | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Questback is user-friendly, educational, and provides an opportunity to gain a good overview in the tool. There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions. Of course, you can also customize your survey to match the company's colors, with logos, fonts, etc. Another very positive aspect is the management of "anonymous identity," which many recipients appreciate and which is handled well in Questback > > **Huonot puolet**: I wish there was a chat support in the tool, even though the support responds quickly then you send them email. > > I like Questback, and I definitely recommend it ----- ### "Interface and development" — 4.0/5 > **Nina** | *5. heinäkuuta 2023* | Kiinteistöala | Recommendation rating: 8.0/10 > > **Hyvät puolet**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Huonot puolet**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "Easy to use - even for the computer illiterate" — 5.0/5 > **Melissa** | *5. maaliskuuta 2023* | Lääkärintoimen harjoittaminen | Recommendation rating: 10.0/10 > > **Hyvät puolet**: The ease of use, and the incredible "help" team, who have answered some very silly questions from my side.In addition to being able to set up our own surveys, if we cannot, we can just send what is needed to our contact, and he does it for us.Any answers, assistance, guidance needed is always promptly answered. > > **Huonot puolet**: It isn't always intuitive - like a right click of a button doesn't take you anywhere > > We are using Questback to get feedback from our patient's on things they would like to see improvement on, and that is incredibly useful to just do online quickly.We can also use it for staff surveys and questionnaires for research, competition nominations. ----- ### "Easy to set up and very logical and easy to use and make changes" — 5.0/5 > **Magnus** | *2. lokakuuta 2023* | Vakuutusala | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Good support, good setup and always works > > **Huonot puolet**: We were thinking that the designed felt a little bit old > > Very satisfied and we dont want to change ----- Page: 1 / 3\ Seuraava: [Next page](https://www.capterra.fi/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data