--- description: Hanki yksityiskohtaista tietoa koskien tuotteen Questback käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Survey Software](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.fi/software/1037172/questback Page: 1 / 3\ Seuraava: [Next page](https://www.capterra.fi/software/1037172/questback?page=2) > Tee parempia päätöksiä palautteen avulla > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta Questback? Suomi, Ruotsi, Norja, Iso-Britannia, Benelux-maat ja DACH ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.7/5** | 55 Arvostelut | | Helppokäyttöisyys | 4.5/5 | Based on overall reviews | | Asiakastuki | 4.7/5 | Based on overall reviews | | Vastinetta rahalle | 4.5/5 | Based on overall reviews | | Ominaisuudet | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: QuestBack - **Founded**: 2000 ## Commercial Context - **Lähtöhinta**: 5 500,00 € - **Pricing model**: (Ilmainen kokeilu) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen - **Supported Languages**: englanti, espanja, hollanti, norja, ranska, ruotsi, saksa, suomi - **Available Countries**: Ahvenanmaa, Alankomaat, Albania, Andorra, Argentiina, Australia, Belgia, Bosnia ja Hertsegovina, Brasilia, Bulgaria, Espanja, Etelä-Afrikka, Färsaaret, Gibraltar, Grönlanti, Guernsey, Islanti, Iso-Britannia, Italia, Itävalta and 36 more ## Ominaisuudet - Asiakashistoria - Asiakaskokemusten hallinta - Asiakassegmentointi - Asiakastyytyväisyyskyselyiden rakenne - Etenemisen seuranta - Goal Setting/Tracking - Hallintapaneeli - Hälytykset/ilmoitukset - Jatkuva palaute - Kyselyjen/kyselyäänestysten hallinta - Kyselyt ja palaute - Kysymyskirjasto - Kysymysten haaroitus - Mobiilikysely - Monikanavainen jakelu - Monikanavainen tiedonkeruu - Monikielinen - Mukautettavat kysymykset - Mukautettavat lomakkeet - Mukautettavat mallit - NPS-kyselyiden rakenne - Negatiivisen palautteen hallinta - Nimetön palaute - Ohituslogiikka - Palautteen hallinta - Pulssikyselyt - Raportointi/analytiikka - Reklamaatioiden seuranta - SMS-viestit - Sitoutumisen seuranta - Suorituskykyarvioinnin hallinta - Suorituskyvyn hallinta - Sähköpostimarkkinointi - Sähköpostin hallinta - Third-Party Integrations - Tietojen tuonti/vienti - Tietojen visualisointi - Tietoliikenteen hallinta - Toiminnan hallinta - Toiminnan hallintapaneeli - Trendianalyysi - Tunneanalayysi - URL-mukautus - Vastausten offline-keräys - Visuaalinen analytiikka ## Integrations (1 total) - Startdeliver ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Tietämyskanta - Puhelintuki ## Category - [Survey Software](https://www.capterra.fi/directory/30092/survey/software) ## Aiheeseen liittyvät kategoriat - [Survey Software](https://www.capterra.fi/directory/30092/survey/software) - [Customer experience-ohjelmitso](https://www.capterra.fi/directory/30671/customer-experience/software) - [360 Degree Feedback-ohjelmisto](https://www.capterra.fi/directory/30666/360-degree-feedback/software) - [Employee Engagement-ohjelmisto](https://www.capterra.fi/directory/30817/employee-engagement/software) - [Asiakastyytyväisyys-ohjelmisto](https://www.capterra.fi/directory/30541/customer-satisfaction/software) ## Vaihtoehdot 1. [Deel](https://www.capterra.fi/software/205015/deel) — 4.9/5 (4306 reviews) 2. [Pointerpro](https://www.capterra.fi/software/127434/pointerpro) — 4.6/5 (276 reviews) 3. [WorkTango](https://www.capterra.fi/software/156177/worktango) — 4.9/5 (214 reviews) 4. [Leapsome](https://www.capterra.fi/software/169660/leapsome) — 4.6/5 (99 reviews) 5. [Workday Peakon Employee Voice](https://www.capterra.fi/software/151069/peakon) — 4.7/5 (64 reviews) ## Arvostelut ### "More than just a survey tool" — 5.0/5 > **Essi** | *17. kesäkuuta 2026* | Museot ja instituutit | Recommendation rating: 10.0/10 > > **Hyvät puolet**: What I like most about Questback is its ease to use and the wide range of features available for survey design and analysis. The platform is continuously being developed, which means new improvements and functionalities are regularly introduced One of the most valuable features for me is LiveReports. It makes reporting faster and more efficient, allowing stakeholders to access results in real time without the need for manual reporting. I also highly value the support and consulting services provided by Questback. Being able to discuss survey design, question wording, scales, and research methodology with experienced experts is extremely helpful when planning and conducting research projects. > > **Huonot puolet**: Like any survey tool, Questback has its limitations. Thankfully the platform is continuously improving. > > My experience with Questback has been very positive. Beyond the platform itself, I particularly value the support to survey design and methodology with experienced experts whenever needed. ----- ### "A vital tool in our courses continual improvement and development" — 5.0/5 > **john** | *20. lokakuuta 2022* | Korkeakoulutus | Recommendation rating: 10.0/10 > > **Hyvät puolet**: I find Questback a very easy evaluation tool - evaluations can be set up in advance especially during heavy course periods - knowing that the evaluation is set up allows me to concentrate on upcoming courses.The report design feature allows me to modify each evaluation to the clients needs making it easier for the reading and analysis of each report.The duplication feature is perfect for the same courses that we run for different clients during the yearly schedule - just changing names and dates makes the setting up of evaluations so much quicker > > **Huonot puolet**: I do not have any concerns with using Questback > > Questback has been a vital tool in appraising the customer feedback on our courses, allowing us to ensure that we continually strive to improve our delivery of our courses.The clients can ascertain how the course went and how their staff found the course beneficial to their professional growth and their continuing professional development ----- ### "Easy to use" — 5.0/5 > **Lyn** | *3. maaliskuuta 2023* | Korkeakoulutus | Recommendation rating: 9.0/10 > > **Hyvät puolet**: Questback allow for easy building of complex surveys, the branching means surveys can be build with many questions but users only see necessary ones. The ability to either upload lists of users and track completion via the system makes it so easy to run surveys anonymously or not with ease. It is also good to be able to use data input in reporting ie staff department whilst keeping the survey anonymous. Using links and QR codes is also usefull at times. being able to share links to teh live reporting means other staff can access reports as and when needed. > > **Huonot puolet**: Would be good to be able to test one question or a small selected section of the survey when writing a long survey raher than have to test the wole thing > > we use for student and staff surveys as well as 360s and many other inhose and external surveys through the year, also for feedback on courses etc where reports are sent directly to staff via notifications ----- ### "Interface and development" — 4.0/5 > **Nina** | *5. heinäkuuta 2023* | Kiinteistöala | Recommendation rating: 8.0/10 > > **Hyvät puolet**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Huonot puolet**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "A reliable and versatile survey tool for professional use" — 5.0/5 > **Nina** | *24. lokakuuta 2022* | Vieraanvaraisuuspalvelut | Recommendation rating: 10.0/10 > > **Hyvät puolet**: What I like most is that the sending of even large amounts of surveys has always been successful without any problems. Reporting and alarms also work reliably. The tool comprehensively covers the most important survey types, and surveys are easy to make. Integrations into different systems have been successful. Multi-channel Customer support works quickly. > > **Huonot puolet**: I would like to customize the email-template sent to respondents (colours, name on link etc.) > > We use questback in a very versatile way: customer feedback, registration for events, service design surveys, personnel surveys, stakeholder surveys. No particular problems have occurred. ----- Page: 1 / 3\ Seuraava: [Next page](https://www.capterra.fi/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data