--- description: Hanki yksityiskohtaista tietoa koskien tuotteen CallMaker käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallMaker Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Auto Dialer-ohjelmisto](/directory/30999/auto-dialer/software) > [CallMaker](/software/1038532/callmaker) # CallMaker Canonical: https://www.capterra.fi/software/1038532/callmaker Page: 1 / 2\ Seuraava: [Next page](https://www.capterra.fi/software/1038532/callmaker?page=2) > CallMaker on älykäs valitsin, joka tehostaa myyntiyhteyksiä yrityksille. Mukana on moduuleja tapaamisten varaamiseen ja useita valitsintyyppejä. > > Verdict: Rated **4.8/5** by 10 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta CallMaker? Asiakkaamme toimivat pankki- ja rahoitussektorilla, puhelinkeskuksissa, sähköyhtiöissä, teleoperaattoreilla, b2b-myynti, b2c-myynti, vierailujen varausosastoilla, kiinteistönvälittäjillä. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.8/5** | 10 Arvostelut | | Helppokäyttöisyys | 4.9/5 | Based on overall reviews | | Asiakastuki | 5.0/5 | Based on overall reviews | | Vastinetta rahalle | 4.9/5 | Based on overall reviews | | Ominaisuudet | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: CM Software AB ## Commercial Context - **Lähtöhinta**: 30,00 € - **Pricing model**: (Free version available) (Ilmainen kokeilu) - **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Mac (pöytäkone), Windows (pöytäkone), Linux (pöytäkone), Windows (paikallisesti hallinnoitu), Linux (paikallisesti hallinnoitu), Chromebook (pöytäkone) - **Supported Languages**: englanti, ruotsi - **Available Countries**: Alankomaat, Arabiemiirikunnat, Australia, Etelä-Afrikka, Filippiinit, Intia, Irlanti, Italia, Kanada, Meksiko, Norja, Ranska, Ruotsi, Saksa, Singapore, Suomi, Tanska, Uusi-Seelanti, Yhdysvallat ## Ominaisuudet - Agentin käyttöliittymä - Asiakaspalvelukeskuksen hallinta - Automaattinen numeronvalitsin - Automaattinen puhelunohjaus - Automatisoitu reititys - CRM - Ennustava numeronvalitsin - Hallintapaneeli - IVR - Jonojen hallinta - Kampanjoiden hallinta - Laadunhallinta - Liidien hallinta - Listojen hallinta - Lähtevien puheluiden asiakaspalvelukeskus - Numeroiden tehovalitsin - Puhelujen kirjaus - Puhelujen raportointi - Puhelujen reititys - Puhelujen tallennus - Puhelujen valvonta - Puheluluettelojen hallinta - Puhelunsiirto - Raportointi/analytiikka - Soittajan tunnistus - Suorituskyvyn hallinta - Tietokonepuhelujen integrointi - Tulevien puheluiden asiakaspalvelukeskus - Vuorovaikutusten seuranta - Yhteystietojen hallinta ## Integrations (8 total) - Fortnox - GCalToolkit - Google Calendar - Microsoft Outlook - SalesScreen - Salesforce Platform - Visma - Zapier ## Support Options - Sähköposti/Helpdesk - Tietämyskanta - Puhelintuki ## Category - [Auto Dialer-ohjelmisto](https://www.capterra.fi/directory/30999/auto-dialer/software) ## Aiheeseen liittyvät kategoriat - [Auto Dialer-ohjelmisto](https://www.capterra.fi/directory/30999/auto-dialer/software) - [Predictive Dialer-ohjelmisto](https://www.capterra.fi/directory/30597/predictive-dialer/software) - [Contact Centre-ohjelmisto](https://www.capterra.fi/directory/32035/contact-center/software) - [Call Center-ohjelmisto](https://www.capterra.fi/directory/30007/call-center/software) - [Telemarkkinointi-ohjelmisto](https://www.capterra.fi/directory/31034/telemarketing/software) ## Vaihtoehdot 1. [EngageBay CRM](https://www.capterra.fi/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Agile CRM](https://www.capterra.fi/software/135148/agile-crm) — 4.1/5 (524 reviews) 3. [Genesys Cloud CX](https://www.capterra.fi/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 4. [Sprinklr](https://www.capterra.fi/software/131274/sprinklr-platform) — 4.3/5 (91 reviews) 5. [Call Center Studio](https://www.capterra.fi/software/176017/alotech) — 4.5/5 (47 reviews) ## Arvostelut ### "Happy that many of my copetitives dont use Callmaker yet..." — 5.0/5 > **Tobias** | *29. maaliskuuta 2023* | Henkilöstön hankinta ja rekrytointi | Recommendation rating: 10.0/10 > > **Hyvät puolet**: If you are a sales person that needs to call customers this is by far the best tool i know about. And i have worked in many diffrent Sales CRM. My time to make an booking/cold call that results in a meeting is now less then half. I dont need to type in the phone nr and it so simple to use that i can learn a new hired in 5 min how to use it and go to work. > > **Huonot puolet**: I havent found any thing yet but maybe i dont need all the settings tools. But i dont really know yet. Im not a very technical person... > > I told 4 friends about Callmaker that works with simalar work. I would never done that if it wasent so good. The best part is that it made my work much funnier and easier. 40-50% more meetings in less time then before. ----- ### "The best and most brilliant software avaliable for any callcenter/telemarketing company" — 5.0/5 > **Magnus** | *1. toukokuuta 2023* | Televiestintä | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Ease of interaction. Ease of switching between different projects, the display, ease of importing data, ease of use overall. Brilliant design which makes any work you need your software to perform daily at and callcenter/telemarketing office a complete breeze. Absolutely love everything about it to be honest. > > **Huonot puolet**: Again ,to be honest i am having a hard time thinking about something i like least. When i have come across something i would like to have implemented, the excellent Callmaker support jumps on it right away. Thats not saying there is anything negative about callmaker, just small things to tune it to what we need. So, to answer the question there is nothing i like least. Brilliant product. > > We needed a great, fast and reliable software for our telemarketing company. Tried out Callmaker and from that day on there was no need to even contemplate another product. Everything you need done daily at an callcenter/telemarketing office, Callmaker does with a breeze. Very thought out design thats a pleasure to handle regardless of the level you are at, very easy to understand and to work with and an very reliable product. Also fantastic support (should you need them which you most likely rarely will due to the reliablility and ease of the product). I honestly cannot recommend it more wholeheartedly, give it a try\! ----- ### "Callmaker 2.0" — 4.0/5 > **Simon** | *8. helmikuuta 2023* | Kiinteistöala | Recommendation rating: 8.0/10 > > **Hyvät puolet**: The software is userfriendly with a lot of customization options to make it fit our specific needs. Our company works with several clients within the real estate market, and callmaker has made it very easy for us to setup a customer centric workflow to satisfy both our needs and our own clients. When the newest version launched, we were expecting some trial and error, but something that weighed up for it has been the exceptional customer support, without a doubt the best support we have had when comparing to any other system we have used. > > **Huonot puolet**: The software was launched with a new version, so some of the features we've been looking for has been released over time. When it comes to overall extractions of different KPI:s, it has been lacking in some aspects, but it has also been something that has gotten better over time. ----- ### "SG - Call Maker" — 4.0/5 > **Vedran** | *28. maaliskuuta 2023* | Markkinointi ja mainonta | Recommendation rating: 10.0/10 > > **Hyvät puolet**: The best parts are the open concept where most functions are manageable by the user. Predicitive dailer is the best I have tested. The lists are used to the max and the tempo is constant during the whole time. > > **Huonot puolet**: The system is old and reliable but the layout is outdated. The front end looks like windows 95. Far more the list management has a big improvement area. It is very restricted to the individual campaign and not to the whole system.Reports are functional but not dynamic enough to cover all customers or telemarketing needs. > > Telemarketing ----- ### "Great for Contact Centers small and large" — 5.0/5 > **Miki** | *24. elokuuta 2023* | Pankkitoiminta | Recommendation rating: 10.0/10 > > **Hyvät puolet**: It is easily the most visually appealing software in the CC world and we were up and running without problems straight away. The dialer sings like a nightingale which has helped us to absolutely crush our previous sales records. > > **Huonot puolet**: It is software that is under constant, heavy development so initially there were a few small things I missed, but that has speedily been adressed. > > My overall experience can be summed up in ”sales records broken, by multiples" ----- Page: 1 / 2\ Seuraava: [Next page](https://www.capterra.fi/software/1038532/callmaker?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/1038532/callmaker) ## This page is available in the following languages | Locale | URL | | da | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | it | | | nb | | | sv | | ----- ## Structured Data