--- description: Hanki yksityiskohtaista tietoa koskien tuotteen IFS Field Service Management käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IFS Field Service Management Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Service Dispatch-ohjelmisto](/directory/30059/service-dispatch/software) > [IFS Field Service Management](/software/116489/ifs) # IFS Field Service Management Canonical: https://www.capterra.fi/software/116489/ifs Page: 1 / 2\ Seuraava: [Next page](https://www.capterra.fi/software/116489/ifs?page=2) > Pilvinatiivi FSM-ratkaisu aikataulutukseen, kenttäohjaukseen, työvoimanhallintaan ja koko palveluelinkaaren hallintaan – teollinen tekoäly sen ytimessä. > > Verdict: Rated **4.5/5** by 23 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta IFS Field Service Management? Energia-, valmistus-, ilmailu- ja puolustus-, rakennus- sekä kuljetusalan organisaatioille, jotka lähettävät teknikoita asentamaan, ylläpitämään tai korjaamaan omaisuuseriä – missä ensimmäisen käynnin onnistuminen ja SLAt ovat kriittisiä. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.5/5** | 23 Arvostelut | | Helppokäyttöisyys | 4.3/5 | Based on overall reviews | | Asiakastuki | 4.2/5 | Based on overall reviews | | Vastinetta rahalle | 4.3/5 | Based on overall reviews | | Ominaisuudet | 4.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: IFS - **Location**: Edina, USA - **Founded**: 1983 ## Commercial Context - **Lähtöhinta**: 65,00 $ - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Mac (pöytäkone), Windows (pöytäkone), Windows (paikallisesti hallinnoitu), Linux (paikallisesti hallinnoitu), Android (mobiili), iPhone (mobiili), iPad (mobiili) - **Supported Languages**: arabia, englanti, indonesia, korea, ranska, thai - **Available Countries**: Iso-Britannia, Kanada, Yhdysvallat ## Ominaisuudet - Aikataulutus - Asiakashistoria - Asiakastietokanta - Automatisoitu aikataulutus - Ennaltaehkäisevä huolto - GPS - Huoltohistoria - Hälytykset/ilmoitukset - Inventaarion ohjaus - Inventaarionhallinta - Itsepalveluportaali - Kalenterien hallinta - Kiinteän omaisuuden hallinta - Käytettävyyshallinta - Laitteiston hallinta - Laitteiston seuranta - Laskutus - Lähetysten hallinta - Maksujen veloitus kentällä - Mobiilisovellus - Mobiiliyhteys - Muistutukset - Myyjien hallinta - Online-työaikakello - Online-varaaminen - Osien hallinta - Raportointi/analytiikka - Reaaliaikainen aikataulutus - Reititys - Sopimusten/lisenssien hallinta - Sähköinen allekirjoitus - Takuun seuranta - Tarjoukset/hinta-arviot - Teknikkojen hallinta - Tilojen ajanvaraus - Toiminnan seuranta - Työmääräysten hallinta - Töiden aikataulutus - Töiden hallinta - Useita sijainteja - Vedä ja pudota - Yhteystietojen tietokanta - Ylläpidon aikataulutus - Ylläpidon hallinta ## Integrations (2 total) - Microsoft Azure - StreetSmart ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Puhelintuki - 24/7 (asiakaspalvelija) - Chat ## Category - [Service Dispatch-ohjelmisto](https://www.capterra.fi/directory/30059/service-dispatch/software) ## Aiheeseen liittyvät kategoriat - [Service Dispatch-ohjelmisto](https://www.capterra.fi/directory/30059/service-dispatch/software) - [Field Service Management-ohjelmisto](https://www.capterra.fi/directory/10009/field-service-management/software) - [Ajoitus-ohjelmisto](https://www.capterra.fi/directory/30087/scheduling/software) - [LVI-ohjelmisto](https://www.capterra.fi/directory/30107/hvac/software) - [Laitehuolto-ohjelmisto](https://www.capterra.fi/directory/30103/equipment-maintenance/software) ## Vaihtoehdot 1. [Shifton](https://www.capterra.fi/software/204971/shifton) — 5.0/5 (3 reviews) 2. [Odoo](https://www.capterra.fi/software/135618/odoo) — 4.2/5 (1309 reviews) 3. [Salesforce Service Cloud](https://www.capterra.fi/software/136189/salesforce) — 4.5/5 (824 reviews) ## Arvostelut ### "IFS is Perfect" — 5.0/5 > **Burak** | *14. lokakuuta 2020* | Televiestintä | Recommendation rating: 10.0/10 > > **Hyvät puolet**: IFS is windows based and the only software (as far as I know) that contains finance and HR module inside. Very easy to check your data, easy to learn and easy to book items (invoices, statements) IFS has also lots of reports and also they can be modified easily. IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time. > > **Huonot puolet**: Looking at the finance side, the auto-matching feature of IFS sometimes makes it complicated and this feature cannot be stopped by users. Also if an invoice has more than certain amount of POs, IFS cannot adopt them all at the same time. If a PO has more than certain units inside, IFS cannot sort them A to Z again because of limits. The checking of the status of a PO module should be improved. There is no IFS forums like other software to find a solution from web. > > I use IFS in finance (accounts payable) side, create lots of reports for users and generate them to test them and making them perfect as IFS helps a lot. ----- ### "Innovative ERP that is challenging the Norms of ERP industry" — 5.0/5 > **FRAZ** | *29. heinäkuuta 2020* | Tietotekniikka ja tietopalvelut | Recommendation rating: 10.0/10 > > **Hyvät puolet**: It is for the challengers those are open to explore new possibilities in the era of innovation \& depicting result in the industries of most complex scenarios and business processes . > > **Huonot puolet**: It becomes very rigid in terms of customization and repetitive actions are required to keep the process in check. > > I am a business analyst and functional consultant associated with IFS ERP for more than 2 years. Involved in Implementation and surely can comment on the capabilities of the application in terms of business process handling and reporting needs, even in the most traditional and compounded scenarios it has answers to satisfy the customer needs and always on the edge to enhance application strength by developing more scenarios and options which help customers to achieve overall organization goals. ----- ### "IFS software covers all aspects of field service and it's highly configurable. Implementation and support services could be improved." — 3.0/5 > **Celso** | *5. syyskuuta 2018* | Kuluttajapalvelut | Recommendation rating: 6.0/10 > > **Hyvät puolet**: Rich functionality - it covers all aspects of field service, including route optimization, dispatch, inventory, order management, pricing, etc. In addition, it's highly configurable (business rules/sync rules) and very flexible to integrate with other applications. > > **Huonot puolet**: We had many struggles adjusting it for performance, shortage of knowledgeable consultants, support can be improved, documentation is lacking. ----- ### "Has everything needed to manage field agents and to manage MTTR" — 5.0/5 > **Neshica** | *26. elokuuta 2022* | Televiestintä | Recommendation rating: 9.0/10 > > **Hyvät puolet**: IFS Field Service Management has all the essential features that enable efficient dispatch and management of field agents. It has a robust reporting capability and dashboards. It assists in managing vendors as well as customer experience. The field agents app has everything a field agent needs to update a work order and provides management visibility. > > **Huonot puolet**: It is expensive. We use it at a large telecommunications provider and for the scale of the usage and the functionality required it makes sense. It is significantly more expensive than other SAAS products and one has to also budget for implementation costs > > We have just implemented the solution and thusfar it has met our expectations. When implementing ensure that you budget for training as you will only get the true value if people use the system correctly and to its full capability. ----- ### "Concise, supportive and efficient" — 5.0/5 > **Emilia** | *30. elokuuta 2017* | Recommendation rating: 9.0/10 > > **Hyvät puolet**: Efficient use of data organisation and seeing the customer view all in one screen is so much easier. Also handy that we can choose what we need through their modular approach. > > **Huonot puolet**: A little long to implement but well worth it once all in place. Overall a good experience as we went with them after having issues with our original choice. Should have just bitten the bullet and spent that much ore for bespoke. > > It does everything that we have been trying to do over the past few years for the contact centre customer services team. Our customers are being looked after so much better than before as agents are able to have full visibility of their details, history, etc. ----- Page: 1 / 2\ Seuraava: [Next page](https://www.capterra.fi/software/116489/ifs?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/116489/ifs) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | sv | | | tr | | ----- ## Structured Data