--- description: Hanki yksityiskohtaista tietoa koskien tuotteen TeamViewer ONE käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamViewer ONE Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Etätuki-ohjelmisto](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer) # TeamViewer ONE Canonical: https://www.capterra.fi/software/122252/teamviewer Page: 1 / 467\ Seuraava: [Next page](https://www.capterra.fi/software/122252/teamviewer?page=2) > TeamViewerin avulla voit muodostaa yhteyden mihin tahansa laitteeseen ja toimia tukena kenelle tahansa tai mille tahansa prosessille tai asialle – mistä tahansa ja milloin tahansa. > > Verdict: Rated **4.6/5** by 11641 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta TeamViewer ONE? Etätyöpöytä, etätuki, IT-hallinta, verkkovalvonta, etätyö ja verkkoneuvottelut, etäkäyttö, lisätyn todellisuuden tuki, työprosessien digitalisointi, IoT ja teollisuus 4.0 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.6/5** | 11641 Arvostelut | | Helppokäyttöisyys | 4.6/5 | Based on overall reviews | | Asiakastuki | 4.3/5 | Based on overall reviews | | Vastinetta rahalle | 4.4/5 | Based on overall reviews | | Ominaisuudet | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: TeamViewer - **Founded**: 2005 ## Commercial Context - **Lähtöhinta**: 24,90 $ - **Pricing model**: (Free version available) (Ilmainen kokeilu) - **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Mac (pöytäkone), Windows (pöytäkone), Linux (pöytäkone), Windows (paikallisesti hallinnoitu), Linux (paikallisesti hallinnoitu), Chromebook (pöytäkone), Android (mobiili), iPhone (mobiili), iPad (mobiili) - **Supported Languages**: arabia, englanti, espanja, heprea, hollanti, indonesia, italia, japani, kiina, kiina, korea, portugali, puola, ranska, ruotsi, saksa, tanska, turkki, tšekki, ukraina, unkari, venäjä - **Available Countries**: Afganistan, Ahvenanmaa, Alankomaat, Albania, Algeria, Amerikan Samoa, Andorra, Angola, Anguilla, Antigua ja Barbuda, Arabiemiirikunnat, Argentiina, Armenia, Aruba, Australia, Azerbaidžan, Bahama, Bahrain, Bangladesh, Barbados and 207 more ## Ominaisuudet - Asiakirjojen hallinta - Automaattinen korjaustiedostojen käyttöönotto - Automaattinen skannaus - BYOD-hallinta - Chat/viestintä - Dokumentaation hallinta - Etäkäyttö ja -valvonta - Etäkäyttö/-hallinta - Etätuki - Etävalvonta ja -hallinta - Haavoittuvuuksien etsintä - Hallintapaneeli - Hälytykset/ilmoitukset - Inventaarionhallinta - Itsepalveluportaali - Kokousten hallinta - Kommentointi/huomautukset - Käyttöoikeuksien tarkistus / luvat - Käytäntöjen hallinta - Laitehallinta - Live-chat - Managed Services -palveluntarjoajille - Näytön jakaminen - Ohjelmistojen hallinta - Palvelimen seuranta - Palvelupyyntöjen hallinta - Poikkeamien/haittaohjelmien tunnistus - Päätepisteen hallinta - Reaaliaikainen chat - Real-Time Monitoring - Remote Update/Installation - Resurssien seuranta - Seuranta - Sovellushallinta - Sovellusten hallinta - Sovellusten suojaus - Tiedostojen siirto - Tietotekniikan raportointi - Tietämyskantojen hallinta - Toiminnan seuranta - Toteutuksen hallinta - Tukipyyntöjen hallinta - Turvallisuushallinta - Valvomaton käyttö - Varmuuskopiointi ja palautus - Verkon provisiointi - Verkonlaajuinen hallinta - Video-chat - Videoneuvottelut - Yhteistyövälineet ... and 35 more features ## Integrations (21 total) - AnyDesk - Dynamics 365 Business Central - Freshdesk - Google Meet - IBM Security MaaS360 - Jira - Microsoft Azure - Microsoft Enterprise Mobility + Security - Microsoft Intune - Microsoft Outlook - Microsoft Teams - NinjaOne - Okta - Salesforce Sales Cloud - Salesforce Service Cloud ... and 6 more integrations ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Tietämyskanta - Puhelintuki - Chat ## Category - [Etätuki-ohjelmisto](https://www.capterra.fi/directory/30928/remote-support/software) ## Aiheeseen liittyvät kategoriat - [Etätuki-ohjelmisto](https://www.capterra.fi/directory/30928/remote-support/software) - [Team Communication-ohjelmisto](https://www.capterra.fi/directory/31033/team-communication/software) - [IT-omaisuushallinta-ohjelmisto](https://www.capterra.fi/directory/30077/it-asset-management/software) - [Endpoint Protection-ohjelmisto](https://www.capterra.fi/directory/30907/endpoint-protection/software) - [MSP-ohjelmisto](https://www.capterra.fi/directory/30921/msp/software) ## Vaihtoehdot 1. [Freshdesk](https://www.capterra.fi/software/124981/freshdesk) — 4.5/5 (3486 reviews) 2. [Zoho Assist](https://www.capterra.fi/software/181775/zoho-assist) — 4.7/5 (1495 reviews) 3. [Slack](https://www.capterra.fi/software/135003/slack) — 4.7/5 (24216 reviews) 4. [ISL Light](https://www.capterra.fi/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [Zoho Meeting](https://www.capterra.fi/software/202121/zoho-meeting) — 4.6/5 (950 reviews) ## Arvostelut ### "Good product destroyed by removal of core functionality and reliability" — 1.0/5 > **Vesa** | *25. maaliskuuta 2026* | Tietotekniikka ja tietopalvelut | Recommendation rating: 0.0/10 > > **Hyvät puolet**: The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine. It used to be a master of remote control > > **Huonot puolet**: The new interface is a mess, with missing funtionality in basics, including things like sorting all devices by group. It is trying to be all tools crammed into one UI and thus bad at all of them. They should really make a remote control only UI with all the funtionality of the old one. Also the new one seems to fail connections a LOT. > > It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use. ----- ### "Simple to Use and Gets the Job Done" — 4.0/5 > **Parker** | *11. syyskuuta 2026* | Koulutuksen hallinta | Recommendation rating: 8.0/10 > > **Hyvät puolet**: TeamViewer One has been really easy to use for remote support and device management. The setup was quick, and connecting to remote computers is usually smooth with very little hassle. I like that I can access devices from almost anywhere, and the interface is simple enough that I didnt need much training to get started. It has made helping users a lot faster and easier. > > **Huonot puolet**: The pricing can feel a little high, especially for smaller teams or businesses that don't need every feature included in the platform. Occasionally, the software can be slow to connect depending on the network, and some advanced settings take a bit of digging through menus to find. There has been a few times where reconnecting took longer then expected. > > Overall, my experience with TeamViewer One has been positive. It saves a lot of time when helping users remotely and makes managing devices much more convenient. While the cost may be a drawback for some, the reliability and ease of use make it a solid solution for remote access and support. Its not perfect, but it gets the job done and has worked well for us so far. ----- ### "Connects to anything, anywhere, but the pricing stings" — 4.0/5 > **Mohammed** | *15. syyskuuta 2026* | Tietokoneiden ja verkon suojaus | Recommendation rating: 9.0/10 > > **Hyvät puolet**: "Connections are fast and reliable, even to machines on locked-down networks — it just works without firewall or VPN configuration on our end. Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched. Having remote access, session recording, and device monitoring under one login cut down the number of tools we pay for, and unattended access to servers has been rock solid. > > **Huonot puolet**: Pricing is the main complaint — it's noticeably more expensive than comparable tools, licensing tiers are confusing, and renewal terms are rigid with little flexibility if your needs change mid-contract. The commercial-use detection can also flag legitimate activity and lock sessions at the worst possible moment. Beyond that, the console feels heavier than it needs to be, and some features are gated behind higher tiers or add-ons you'd expect to be included ----- ### "Decent product, but it has Flaws" — 3.0/5 > **Rich** | *14. elokuuta 2026* | Tietokoneen laitteistot | Recommendation rating: 7.0/10 > > **Hyvät puolet**: TeamViewer ONE's main appeal is that it bundles remote support, endpoint/patch management, and digital employee experience (DEX) monitoring into a single platform instead of stitching together separate tools. Beyond reliable, secure remote access and screen sharing, it proactively flags and often auto-resolves device issues (like low disk space) before they turn into tickets, and it layers in AI-generated session summaries and integrations with existing ITSM/security tools — so for an environment like mine, managing multiple client workstations, it's less about one-off remote sessions and more about catching problems early across the whole fleet. > > **Huonot puolet**: My biggest complaints are around cost and licensing. I will call it expensive, with restrictive free plans and a frustrating cancellation process. There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version. > > Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases. The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version. Net-net: solid, trusted tool, but not the cheapest or smoothest onboarding experience. ----- ### "My experiences with TV" — 4.0/5 > **Ludek** | *28. elokuuta 2026* | Tietotekniikka ja tietopalvelut | Recommendation rating: 6.0/10 > > **Hyvät puolet**: TeamViewer is very simply and friendly for use. I use it every day for business and private help too > > **Huonot puolet**: What I like least is that it's relatively expensive, which we had to pass on to our customers in our fees—and that's a problem, especially with flat-rate plans. > > I've been using TV for many years, both personally and for customer service. However, I could also imagine a user interface that, in my opinion, was better in version 12. ----- Page: 1 / 467\ Seuraava: [Next page](https://www.capterra.fi/software/122252/teamviewer?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/122252/teamviewer) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data