--- description: Hanki yksityiskohtaista tietoa koskien tuotteen Lime Connect käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lime Connect Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Live chat palvelu-ohjelmisto](/directory/30797/live-chat/software) > [Lime Connect](/software/131558/userlike-live-chat) # Lime Connect Canonical: https://www.capterra.fi/software/131558/userlike-live-chat Page: 1 / 27\ Seuraava: [Next page](https://www.capterra.fi/software/131558/userlike-live-chat?page=2) > Userlike on ensimmäinen ja ainoa suoran chatin ohjelmisto, joka auttaa yritystäsi voittamaan ja vaalimaan asiakkaita eri viestintäkanavilla. > > Verdict: Rated **4.6/5** by 647 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta Lime Connect? Yli 10 000 yritystä ympäri maailman pienistä ja keskisuurista yrityksistä suuriin markkinajohtajiin, kuten BMW, Nivea, Merck ja muut, luottavat Userlikeen yhteydenpidossa asiakkaisiin. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.6/5** | 647 Arvostelut | | Helppokäyttöisyys | 4.5/5 | Based on overall reviews | | Asiakastuki | 4.6/5 | Based on overall reviews | | Vastinetta rahalle | 4.3/5 | Based on overall reviews | | Ominaisuudet | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: Userlike - **Location**: Cologne, Saksa - **Founded**: 2011 ## Commercial Context - **Lähtöhinta**: 100,00 $ - **Pricing model**: (Free version available) (Ilmainen kokeilu) - **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Mac (pöytäkone), Windows (pöytäkone), Linux (pöytäkone) - **Supported Languages**: bulgaria, englanti, espanja, hollanti, islanti, italia, japani, kiina, kreikka, latvia, liettua, norja, portugali, puola, ranska, ruotsi, saksa, slovakki, sloveeni, suomi, tanska, turkki, tšekki, unkari, venäjä - **Available Countries**: Afganistan, Ahvenanmaa, Alankomaat, Albania, Algeria, Amerikan Samoa, Andorra, Angola, Anguilla, Antigua ja Barbuda, Arabiemiirikunnat, Argentiina, Armenia, Aruba, Australia, Azerbaidžan, Bahama, Bahrain, Bangladesh, Barbados and 208 more ## Ominaisuudet - AI Copilot - Alerts/Escalation - Asiakashistoria - Asiakaskokemusten hallinta - Asiakastietokanta - Asiakastuki - Automatisoitu reititys - Autoresponders - CRM - Chat-botti - Chat/viestintä - Esikonfiguroitu botti - Geo-kohdentaminen - Hallinnan siirto ihmiselle - Hallintapaneeli - Hälytykset/ilmoitukset - Jonojen hallinta - Kyselyjen/kyselyäänestysten hallinta - Kyselyt ja palaute - Liidien valinta - Live-chat - Luonnollisen kielen käsittely - Mallien hallinta - Mobiiliyhteys - Monikanavainen tiedonkeruu - Monikanavainen viestintä - Monikielinen - Mukautettava brändäys - Mukautettavat mallit - Negatiivisen palautteen hallinta - Offline-lomake - Palautteen hallinta - Personalisointi - Proaktiivinen chat - Raportointi ja tilastot - Raportointi/analytiikka - Reaaliaikainen kuluttajalle suunnattu chat - SMS-viestit - Siirrot/reititys - Sähköpostin hallinta - Tekoäly/koneoppiminen - Third-Party Integrations - Tiedostojen jakaminen - Tietojen visualisointi - Tietoliikenteen hallinta - Tietämyskantojen hallinta - Toiminnan hallintapaneeli - Transkriptio-/chat-historia - Työnkulkujen hallinta ## Integrations (35 total) - BigCommerce - Capsule - CentralStationCRM - Cloudflare - Dropbox Business - Freshdesk - GitHub - Google Analytics 360 - Help Scout - Highrise - HubSpot CRM - HubSpot Service Hub - JIRA Service Management - Jimdo - Jira ... and 20 more integrations ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Puhelintuki - 24/7 (asiakaspalvelija) - Chat ## Category - [Live chat palvelu-ohjelmisto](https://www.capterra.fi/directory/30797/live-chat/software) ## Aiheeseen liittyvät kategoriat - [Live chat palvelu-ohjelmisto](https://www.capterra.fi/directory/30797/live-chat/software) - [Customer Communications Management-ohjelmisto](https://www.capterra.fi/directory/31002/customer-communications-management/software) - [Asiakaspalvelu-ohjelmisto](https://www.capterra.fi/directory/22/customer-service/software) - [Online CRM-ohjelmisto](https://www.capterra.fi/directory/30072/online-crm/software) - [Asiakastyytyväisyys-ohjelmisto](https://www.capterra.fi/directory/30541/customer-satisfaction/software) ## Vaihtoehdot 1. [Freshdesk](https://www.capterra.fi/software/124981/freshdesk) — 4.5/5 (3414 reviews) 2. [Slack](https://www.capterra.fi/software/135003/slack) — 4.7/5 (24090 reviews) 3. [LiveAgent](https://www.capterra.fi/software/102188/liveagent) — 4.7/5 (1777 reviews) 4. [Zendesk Suite](https://www.capterra.fi/software/164283/zendesk) — 4.4/5 (4079 reviews) 5. [Bitrix24](https://www.capterra.fi/software/113540/bitrix24) — 4.2/5 (989 reviews) ## Arvostelut ### "Absolutely wonderful\!" — 5.0/5 > **Coty** | *12. syyskuuta 2019* | Jälleenmyynti | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Userlike is an awesome chat platform\! We have started using this after transferring from a different live chat platform that had little to no features. Userlike gives us the options to live chat on Messenger, Whatsapp, and so many more\! Userlike also helps build customer relationships by helping remember previous customers and conversations\! > > **Huonot puolet**: There hasn't been one feature that I have not liked by using this platform. Everything has been absolutely wonderful\! > > Overall, Userlike has helped us grow as a business by creating a customer relation with each and every customer to help make them feel twice as special as we ever could\! ----- ### "Amazing Customer Service Experience with Userlike" — 5.0/5 > **Mohamed Salah** | *1. helmikuuta 2023* | Johdon konsultointi | Recommendation rating: 8.0/10 > > **Hyvät puolet**: Userlike is a great tool for providing customers with quick and efficient support. Its ease of use and comprehensive features make it a great choice for any customer service team. > > **Huonot puolet**: Although Userlike is easy to use, I have sometimes experienced some delays in getting responses from the customer service team. However, when I do get a response, it is usually helpful and satisfactory. > > Overall, my experience with Userlike has been positive. The customer service team is friendly and knowledgeable, and the features are comprehensive and easy to use. I would highly recommend this tool to any customer service team. ----- ### "Good solution but I regret my choice" — 2.0/5 > **CEDRIC** | *3. tammikuuta 2025* | Liiketoiminnan tarvikkeet ja laitteet | Recommendation rating: 4.0/10 > > **Hyvät puolet**: Easy to use, many features, Userlike helped us to improve our sales > > **Huonot puolet**: For the manager reading past chats is difficult or impossible. The CSV export of chats is almost unreadable, and reading on the back office is complicated because you cannot read the conversations one after the other, you have to constantly go back and you no longer know where you are. I reported this problem to the userlike teams several times, but it does not seem to be a priority for them. No call back feature. So we we are thinking of changing Userlike because we do not want a different chat solution and call back solution, that would be too complicated to manage ----- ### "beautiful real-time chat software developed on web and mobile" — 5.0/5 > **Brayan Agostinho** | *24. toukokuuta 2018* | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Userlike is a beautiful real-time chat or live chat software ideal for customer services, where it offers multiple functions in a simple and easy way, making the software easy to use. You can use Userlike with just a few clicks from your website, ideal for communicating with customers, or where we can also always be updated with the widgets of your browser available in Google Chrome or downloading your mobile application to take it with us anywhere. . the interface is very comfortable and beautiful, fully customizable and easy to use to make the chats more efficient with predefined texts to chat with several clients at the same time. The most attractive feature of Userlike is its integration with other applications, ideal for several jobs. such as: Slack, salesfroce, pipedrive ... It also has enough documentation on its website where we can see everything that this software can do and where the language will not be a problem, since it is developed in several languages. > > **Huonot puolet**: It would be very difficult to say something negative about this software. It fulfills all its objectives. the only thing is that it offers a free version and a complete test of your program for 14 days, and if you want to hire these full services you must pay, and this service could be expensive for some people. ----- ### "Effective but a mobile app is a must." — 4.0/5 > **Abimbola** | *25. kesäkuuta 2018* | Viihde | Recommendation rating: 9.0/10 > > **Hyvät puolet**: Userlike has a clear and clean user interface, which affects my daily work experience as an helpdesk support officer positively. User like provides me with archives of my past communication with web visitors and this gives me a better idea of previous issues a particular visitor has had,this is especially helpful if the visitor is coming back to complain about an issue earlier addressed. User like provides my organizations support department with adequate online support whenever we need it and our customer care team has obviously learnt one or two things from them over the last two year period. > > **Huonot puolet**: Lack of a mobile app. Has made it difficult working from home.I will like to be able to multi-task during times when I am responding to our customers while working from home(weekends). However this isn't the case,as I must be on sit with my pc whenever I am to use User like. ----- Page: 1 / 27\ Seuraava: [Next page](https://www.capterra.fi/software/131558/userlike-live-chat?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/131558/userlike-live-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data