EZRentOut

Fits Our Business Like A Glove

Kommentit: Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.

Hyvät puolet:

This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.

Huonot puolet:

The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!

Mostly everything that we've been looking for

Hyvät puolet:

The amount of customisation and thought towards features that fits a inventory management + equipment rental workflow, is clearly quite thought out. From the get go, we were overwhelmed by the amount of features available in the software. It will take you quite a while to figure it all out. We came over from a failed product development of a similar system with another development company, before finding out about EZRentOut. Should have found this product about 6 months to 1 year earlier.

Huonot puolet:

The mobile app still feels like it's stuck in 2012. Integration of barcode, QR and RFID scanners could be more intuitive. Check-out and check-in photo checks via cameras could be a feature as well.

it`s OK but could be way better

Kommentit: it`s ok, we had to adapt ourselves to the software a lot, and the integration with Xero was useless, with no solution presented by the support team rather than wait, also the layout of the invoices at EZ is limited, so what we do is actually use EZ as an internal software and from there we manually invoice from Xero.also, the system does not allow us to sell a fraction of something, so diesel for example you can`t say 1.50L or it's 1L or 2L.Would I recommend EZrent? yes, I would, but I would tell get ready to spend lots of time understanding the system and adapting your company to it.

Hyvät puolet:

it`s a complex system, helped me to leave excel behind, so far the system is always online and fast. I don't use Ezrent to make my invoices, instead, I copy the information from EZrent and manually create an invoice, the best thing is that every invoice now is accurate and has no mistakes.

Huonot puolet:

integration with Xero is poorinvoice and documents layout is poormany features but some of them do not work so well

Very happy with the product

Kommentit: We are going from complete paper to electronic and it has helped tremendously.

Hyvät puolet:

It helps keep everything organized and in order. I like that I am able to use anywhere and any time

Huonot puolet:

I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare

Video Production Rentals

Kommentit: The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.

Hyvät puolet:

The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.

Huonot puolet:

Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.

Equipment rental software

Kommentit: Neutral to good so far

Hyvät puolet:

It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal

Huonot puolet:

The onboarding process could be streamlined so much easier

Short term review

Kommentit: -very customizable with additional metadata per item
-lots of setup which can be overwhelming for a new user
-a bit of a learning curve

Hyvät puolet:

-excel import data -quickbooks integration -whats in use calendar

Huonot puolet:

-no custom mapping when importing to QBs -items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.

AmeriTex Rentals

Kommentit: So far so good, very convenient and user family.

Hyvät puolet:

I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.

Huonot puolet:

I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.

Perfect fit for our rental department.

Kommentit: So far....excellent. It does what we need and then some.

Hyvät puolet:

We were looking for a rental inventory software that better fit our company needs while understanding our budget. EZRentOut fell within the right price point while offering more than enough features for use. A program that was designed with common sense and awesome customer service.

Huonot puolet:

There are so many features, that it takes a bit of time to familiarize oneself with. Not really a Con.

EZRentOut Review

Kommentit: Very good experience!

Hyvät puolet:

The ability to be able to customize any report or form. Support is great!

Huonot puolet:

That you are not able to search orders through the PO Numbers.

Thank you EZRentOut!

Hyvät puolet:

Product is easy to use and navigate! Perfect for us as we grow!

Huonot puolet:

None so far! All features are easy to learn and use!

EZRENTOUT Review

Hyvät puolet:

Quick and easy to use, intuitive with little training needed to understand the software.

Huonot puolet:

Would like the ability to search customer by phone number.

EZRentout works well for our bins business

Kommentit: As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Hyvät puolet:

This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Huonot puolet:

I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

A software that makes my days easier

Kommentit: I came in a company that was struggling with inventory. We rent items and sold others. Thankfully EZ rent out makes the rented items easy to trace, find or locate. Of course you need to implement a work flow at your work place to make sure your team is using it correctly, but as a product EZ Rent Out feels like a great tool to me.

Hyvät puolet:

I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.

Huonot puolet:

I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else

Great Quality Software

Kommentit: I am managing the inventory of a 10,000+ sq ft warehouse with hundreds of pieces of furniture, decor, and art constantly moving in and out while maintaining knowledge of the location of each piece.

Hyvät puolet:

Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.

Huonot puolet:

My only complaint would be the design of the software (aesthetically speaking)

A little to expansive for our needs

Kommentit: There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but every time that I have completed an invoice it’s been difficult because the software is too scattered. I’ve been in retail for 15 years and EZRentout is the least desirable system I’ve worked with.

Hyvät puolet:

It integrates with excel spreadsheets, but there are too many options. I wish it was a little more streamlined.

Huonot puolet:

There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but everyone that I have completed has been difficult because the software is too scattered.

Amazing. Just lovely.

Kommentit: It's very to easy to use. No complications on my end. Also the design of the software is very unique and complex. I wasn't confused when using this software for the first time.

Hyvät puolet:

Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things.

Huonot puolet:

Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in.

EZ Rent Out Software Review

Kommentit: We use the software to help keep our rental ramps out on rent. It also helps us keep track of how many months each ramp has been on rent so when we go to sell a used ramp we can depreciate the value correctly just by using the software.

Hyvät puolet:

How it keeps my rental ramps organized so I know when a customer is due for another invoice.

Huonot puolet:

I haven't dove in enough to utilize all of of it's features. I don't think there is anything I dislike about the software, just that I haven't fully used all of its services.

It works but gives me a headache

Hyvät puolet:

The bundles are nice and the team have been very good at supporting us with our questions

Huonot puolet:

Its very slow, unfortunately. We have a gigabyte line and its still a bit of a grind. I think if you're managing stocks of very fixed products like chairs and tables or something this will work but if you need to be flexible up until delivery then supplying an order through EZrent during that time is incredibly debilitating and I often just delete the order and start again whenever theres a change.

Finally, something simple

Kommentit: This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight.

Hyvät puolet:

1. Web based, can access from anywhere, scan from anywhere. 2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it. 3. The cost, it's a really good value for the features you get.

Huonot puolet:

I would like to be able to load more than 100 items per page.

Does one task well

Hyvät puolet:

This software is primarily geared to a hire service business and does this very well. Most other hire systems have full accounting packages included which is not what we needed and would be more expensive. EZR has a good Xero integration too.

Huonot puolet:

If you're wanting to charge a company for the hire, you have to set them up as a "customer" as when they're entered as a "business" they can't be charged but you're expected to have their employees in there. Charging employees is a problem when the data comes through to Xero (needs to be the business name).

Fantastic experience! All data at my fingertips!

Kommentit: I can keep track of my rental assets. I know when they were purchased, from whom, and for how much. I know which customer has which instrument. I can keep renters current with payment. It is no big deal to switch out the instrument the customer has.

Hyvät puolet:

All my assets can be cross-referenced in many ways. Some I may not have even discovered yet! I can keep track of Instrument rentals, and call customers when payment is due. I can send depreciation information in a report to my accountant, and EZRENTOUT calculates it for me.

Best customer service...EVER!?

Kommentit: Through my experience in a small business, I've gone through a couple of other inventory programs. I ended up leaving them, not because of functionality problems, but because the developers never did anything about those problems/suggestions. I was very surprised when every time (really, every single day) I sent them a message about wanting a feature, or inquiring about a functionality issue, the EzRentOut customer support got back to me the SAME DAY, every single time. 99% of the time they would either fix the problem for me entirely, or help me step-by-step to get around whatever I've had an issue with. Very, very impressive. They stand for, and respect their customers. They really get it. Great job guys and gals at EzRentOut; really!

Hyvät puolet:

I love how easy the layout is, and how simple. There is nothing too complicated, and things are very easy to keep track of and maintain. The customer support is amazing. I also love how customers can suggest features, and the ezrent staff takes them into careful consideration based on overall functionality. Very intuitive team behind this software.

Huonot puolet:

Not having certain features (yet!), but again, the Ez Team never ignores a suggestion, and considers them very carefully. I haven't found too much that I don't like honestly...and when I do, they are minor and I just contact support about it!

How I feel

Kommentit: I am very pleased

Hyvät puolet:

This software is easy to understand and easy to use. We rely on it daily.

Huonot puolet:

No complaints. Took only a day to get used to how it runs.

Review

Kommentit: Replacing a client server system with a cloud based system. EZR has been an effective solution

Hyvät puolet:

Handles about 85% of what we were looking for in a new system

Huonot puolet:

Still a few work arounds. A few more fields specific to our business that tie order processing to the customer will help