Deputy

Deputy facilitates employee scheduling

Kommentit: Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.

Hyvät puolet:

Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.

Huonot puolet:

Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.

Great product !

Hyvät puolet:

I absolutely love the online time clock and schedule feature. It also helps me keep track of a large team across multiple locations. My labor has never been more accurate. This is a great product with fair pricing.

Huonot puolet:

Importing to my payroll system was a little difficult at first but with support we worked out the kinks.

Cross it off your list of potential payroll providers

Kommentit: Woeful. Save yourself the time and trouble and pick something else - Keypay is a great option and probably the next option for us.

Hyvät puolet:

Coloured locations and tracking code integration into Xero

Huonot puolet:

Customer service canned responses SCHADS Interpretation that is different to the award Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it So many inconsistencies in the product and they don't care

Easy and reliable scheduling tool

Kommentit: Deputy has an insane amount of features that help with the management of a business, but we mostly use it for our schedules and shifts, which has worked amazingly because the platform allows you to work quickly and in a simplified manner. It has also helped us in decreasing our costs regarding wages because we are able to plan our shifts according to our sales and make sure that we are scheduling our staff in the right time. It has helped us improve our communication and it's an effective product to save time and approve simple things like day-off requests without directly communicating with a team leader.

Hyvät puolet:

Deputy is an intuitive tool and it's one of my favorites because it can build many schedules in a matter of minutes and not have you forget essential aspects like employee skills, costs, and locations. The platform is available to all our teams and that also means that when someone can't make it, another employee is able to immediately swap shifts with them without going through the process of making calls, but I'm also able to pick them based on skills. Deputy also considers the legal parameters and makes sure that everything is on the right track, taking in consideration paid breaks, vacation, and premium pay. Lastly, I like the recent addition of Artificial Intelligence into the schedule maker because it creates almost-perfect schedules with the right amount of members taking into account the costs associated.

Huonot puolet:

My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops. The app sometimes freezes randomly when using, especially when wanting to start a shift, and overall, it's a very slow app, when clicking on any function it will take ages to load the information, I wish this was improved as soon as possible because I want to be able to use the app without worrying.

Good app for Time Management

Hyvät puolet:

A great system easy to use and great mobile app! Reports can be better but overall I am very happy with Deputy.

Huonot puolet:

Payroll Report options and approved timesheets view

Love it. Great Product. Highly Recommended.

Hyvät puolet:

I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy provides such an easy and user friendly way of doing all that I do. Copying and pasting shifts is a joy. Overall user experience is great for me.

Huonot puolet:

Not that I remember in specific. However, total labour cost tracking mechanism like Employment Hero's would be a plus.

Built for Hospitality

Kommentit: Overall great, and the staff love it.

Hyvät puolet:

Deputy is very user-friendly and well-designed for users at every level. We love the app the the accessibility that it offers (and is expected by) our staff. The onboarding feature is great - it has really streamlined our onboarding process.

Huonot puolet:

The newsfeed is handy but lacks functionality; you can attach a document, but we REALLY need a place to store company documents such as policies and handbooks so they can be easily referred to by staff (we currently have to email them). In order to meet the key needs of the customers, Deputy should implement this feature ASAP - please!!

Pros about Deputy

Kommentit: Overall amazing experience, very happy with it!

Hyvät puolet:

Time tracking, schedule and gps location.Also the connection with xero and other softwares

Huonot puolet:

Users not being able to attach photos on the journal

What a surprise!

Kommentit: It solved a really great problem for my company, since the program I was using before didn't help me to monitor the time clock.

Hyvät puolet:

Really easy to use it, friendly interface and great customer service.

Huonot puolet:

That it doesn't remember the hours we set and if they're different from the ones programmed we can't do anything about it

Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP for 2 y

Kommentit: Could be better

Hyvät puolet:

Keep track of time of employees, build schedule.

Huonot puolet:

Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects

Great for freelance work

Kommentit: I use this for my freelance position and it helps me manage out everything for my month

Hyvät puolet:

I get the sheets very fast and easy to understand

Huonot puolet:

When you first start using it it’s seems very overwhelming

We use Deputy for employee scheduling

Kommentit: As the primary user, I don't enjoy using Deputy, but it does the job that we need it to do.

Hyvät puolet:

It is necessary for us to have a scheduling software that has a mobile app with location services. Deputy does the job.

Huonot puolet:

In the past 2 years Deputy has gone through a few updates where they changed the location of certain functions and did not have a tutorial on where to find the moved functions. Additionally, some of our employees work overtime and Deputy will not add them to the schedule if they have more than 40 hours.

Deceptive conduct

Kommentit: Support team use email only. Most support issues are flicked back to the help videos and everything else you are told "we'll request this feature be added". It never is

Hyvät puolet:

Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.

Huonot puolet:

Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.

Very bad customer service

Kommentit: Average. Clunky. Doesn't upload or reload screens reliably.

Hyvät puolet:

Scheduling and timesheets. Seeing who is on shift.

Huonot puolet:

Customer Service. Once you finally get through to someone there knowledge of Deputy is very limited, and most repeat what you can read off Deputy's website. They can't answer anything even slightly remotely complex. The phone support is a farce. A box ticking exercise to say they have it, it would seem.

Superb Employee Scheduling

Hyvät puolet:

It is easy to use and it has a mobile app

Huonot puolet:

Sometimes I forget to log out and it should log us out automatically

Deputy for sunnyfields

Hyvät puolet:

The ease of use in the mobile app. Doesn’t take much to explain to others

Huonot puolet:

No POS system when I used it last (was over a year ago) I want to implement everything into one app

20+ in management and my fave to date!

Hyvät puolet:

The ease of scheduling and adding new patients.

Huonot puolet:

The crashing and slowness of the processing.

Deputy helps me keep track of my work schedule and clock in and out easily.

Hyvät puolet:

Easy to use and convenient for managing shifts, timesheets, and communication.

Huonot puolet:

Occasional glitches with the mobile app and limited reporting features.

Good product - essential for our business

Hyvät puolet:

The employee scheduling and annual leave tracking are really important features for us.

Huonot puolet:

The timesheet approval process is quite long winded and it feels that the software is geared more towards restaurants or those on zero hour contracts instead of permanent/full time staff members.

User friendly product

Kommentit: Haven't had any issues as it is user friendly overall

Hyvät puolet:

Very user friendly, easy to set up and draw reports

Huonot puolet:

Sometimes it is difficult to see what period you have selected

It works

Hyvät puolet:

It's good for tracking exactly how long you've been working, and showing who else in the organisation is working or on break.

Huonot puolet:

Editing annual leave requests is almost impossible and it doesn't give the requester an opportunity to cancel the leave if they no longer need it.

Deputy

Kommentit: It is good to use

Hyvät puolet:

Easy to use, user friendly, the process is good

Huonot puolet:

Cannot use with out an internet, but it’s okay

Deputy Is A Great Business Asset

Kommentit: Great product for the price.

Hyvät puolet:

I enjoy the ease of use and how simply it integrates into our Payroll system.

Huonot puolet:

I wish there was a way to save a timesheet's updates without having to approve the timesheet.

Deputy Review

Hyvät puolet:

The ease of scheduling and communicating with employees

Huonot puolet:

Would like to be able to sort by last name, if need to print time cards can't sort by last name either.

Highly recommend for all aspects of rostering, HR, processing

Kommentit: It has helped us have time to focus on other areas of the business

Hyvät puolet:

Deputy makes it easier for me to manage a team, all of whom are on different awards and all of whom have different availability.

Huonot puolet:

Nothing - we have no complaints for Deputy