---
description: Hanki yksityiskohtaista tietoa koskien tuotteen Zoho SalesIQ käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho SalesIQ Hinta, arvostelut ja arvosanat - Capterra
---

Breadcrumb: [Kotisivu](/) > [Live chat palvelu-ohjelmisto](/directory/30797/live-chat/software) > [Zoho SalesIQ](/software/168135/zoho-salesiq)

# Zoho SalesIQ

Canonical: https://www.capterra.fi/software/168135/zoho-salesiq

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> Kokonaisvaltainen asiakassuhderatkaisu, jossa on live-chat, verkkosivuston kävijäseuranta ja analytiikkaominaisuudet.
> 
> Verdict: Rated **4.4/5** by 98 users. Top-rated for **Todennäköisyys suosittelulle**.

-----

## Overview

### Kuka käyttää tuotetta Zoho SalesIQ?

Zoho SalesIQ:lla on yli 450 000 asiakasta, ja sitä käyttävät kaikenkokoiset yritykset eri toimialoilla.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Yleinen** | **4.4/5** | 98 Arvostelut |
| Helppokäyttöisyys | 4.4/5 | Based on overall reviews |
| Asiakastuki | 4.1/5 | Based on overall reviews |
| Vastinetta rahalle | 4.4/5 | Based on overall reviews |
| Ominaisuudet | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Todennäköisyys suosittelulle) |

## Tietoja myyjästä

- **Yritys**: Zoho
- **Founded**: 1996

## Commercial Context

- **Lähtöhinta**: 0,00 €
- **Pricing model**:  (Free version available) (Ilmainen kokeilu)
- **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Android (mobiili), iPhone (mobiili), iPad (mobiili)
- **Supported Languages**: englanti, espanja, hindi, hollanti, indonesia, italia, japani, kiina, korea, kreikka, portugali, puola, ranska, ruotsi, saksa, sloveeni, tanska, thai, turkki, ukraina, unkari, venäjä, vietnam
- **Available Countries**: Alankomaat, Albania, Algeria, Angola, Anguilla, Antigua ja Barbuda, Arabiemiirikunnat, Argentiina, Armenia, Aruba, Australia, Bahama, Bahrain, Barbados, Belgia, Belize, Benin, Bermuda, Bolivia, Bosnia ja Hertsegovina and 169 more

## Ominaisuudet

- Asiakashistoria
- Asiakaskokemusten hallinta
- Asiakastuki
- Automatisoidut vastaukset
- Automatisoitu reititys
- Autoresponders
- CRM
- Chat-botti
- Chat/viestintä
- Esikonfiguroitu botti
- Geo-kohdentaminen
- Haku/suodatus
- Hälytykset/ilmoitukset
- Kampanjoiden hallinta
- Kielen tunnistus
- Kooditon kehitys
- Kyselyehdotukset
- Liidien kaappaus
- Liidien valinta
- Live-chat
- Luonnollisen kielen käsittely
- Mobiiliyhteys
- Monikanavainen viestintä
- Monikielinen
- Mukautettava brändäys
- Mukautettavat kentät
- Palautteen hallinta
- Proaktiivinen chat
- Raportointi ja tilastot
- Raportointi/analytiikka
- Reaaliaikainen kuluttajalle suunnattu chat
- Real-Time Monitoring
- Siirrot/reititys
- Sisällönhallinta
- Sitoutumisen seuranta
- Suorituskykymittarit
- Sähköpostin hallinta
- Third-Party Integrations
- Tiedostojen jakaminen
- Tietojen tuonti/vienti
- Tietojen visualisointi
- Tietoliikenteen hallinta
- Toiminnan hallintapaneeli
- Transkriptio-/chat-historia
- Usean käyttäjän yhteistyö
- Vuorovaikutusten seuranta
- Yhteistyövälineet
- Yhteystietojen tietokanta

## Integrations (49 total)

- AWeber
- ActiveCampaign
- Aurea Campaign Manager
- BigCommerce
- Breeze
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- GAO Telephony
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Marketing Hub

... and 34 more integrations

## Support Options

- Sähköposti/Helpdesk
- Usein kysytyt kysymykset / keskustelufoorumit
- Tietämyskanta
- Puhelintuki
- Chat

## Category

- [Live chat palvelu-ohjelmisto](https://www.capterra.fi/directory/30797/live-chat/software)

## Aiheeseen liittyvät kategoriat

- [Live chat palvelu-ohjelmisto](https://www.capterra.fi/directory/30797/live-chat/software)
- [Customer Engagement-ohjelmisto](https://www.capterra.fi/directory/30906/customer-engagement/software)
- [Sales Engagement Platform-ohjelmisto](https://www.capterra.fi/directory/32195/sales-engagement-platform/software)
- [Chat-robotti-ohjelmisto](https://www.capterra.fi/directory/32448/chatbot/software)
- [Unified Communications-ohjelmisto](https://www.capterra.fi/directory/31035/unified-communications/software)

## Vaihtoehdot

1. [Freshdesk](https://www.capterra.fi/software/124981/freshdesk) — 4.5/5 (3425 reviews)
2. [Slack](https://www.capterra.fi/software/135003/slack) — 4.7/5 (24103 reviews)
3. [LiveAgent](https://www.capterra.fi/software/102188/liveagent) — 4.7/5 (1781 reviews)
4. [Zendesk Suite](https://www.capterra.fi/software/164283/zendesk) — 4.4/5 (4079 reviews)
5. [Bitrix24](https://www.capterra.fi/software/113540/bitrix24) — 4.2/5 (990 reviews)

## Arvostelut

### "Awesome chat management and chatbot solution for driving sales" — 5.0/5

> **Sarp** | *25. tammikuuta 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Hyvät puolet**: The ability to connect and manage all my chats from different social media channels in one platfom is awesome\!
> 
> **Huonot puolet**: Its interface is pretty easy to use but it could make better use of color coding to help navigate
> 
> Great\! It helps solve so many problems in just one solution. No need to jump between different platforms to manage chats.

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### "Great visitor tracker and front-end communication for my site visitors" — 5.0/5

> **Ed** | *15. joulukuuta 2023* | Valokuvaus | Recommendation rating: 9.0/10
> 
> **Hyvät puolet**: The live chat is fantastic and critical for quick deals when customers are most primed to book. They feel great about getting instant answers or directions around the site. They feel they are being attended to and cared for. Further, with Zobot chatbot set up, I can also delegate answering quite a few questions about my policies and experience. It can also be connected to my Facebook business page inbox and Instagram DM\! This saves me a ton of time\! With some effort and intelligence on my side, I can also track or even identify the repeated visitors, see what interests them the most, and assess how likely they are to close a deal. Lastly, all that info is integrated into Zoho CRM for an overall picture of my clients.
> 
> **Huonot puolet**: Sometimes, the chatbot isn't as smart, answering wrong questions despite extensive training (using business terms) on my side. Next, live chat may mess up the names in CRM for the recognized leads/contacts. Lastly, some of the user/device data seen during the live visit disappears after the visit. I wish there were more control over the data that is collected but remains untapped by the admin.

-----

### "Measuring traffic to your website" — 3.0/5

> **Connor** | *29. marraskuuta 2024* | Rahoituspalvelut | Recommendation rating: 6.0/10
> 
> **Hyvät puolet**: What we liked with SalesIQ is that you can measure how many people are visiting your website and sync it with data in the CRM.
> 
> **Huonot puolet**: As not overly techy people, this platform was more challenging to setup and use than other Zoho products.
> 
> We use Zoho Sales IQ to help us measure traffic to our website with new leads and repeat clients that are in our CRM.

-----

### "Sales IQ is real time website engagement" — 5.0/5

> **Mario** | *12. joulukuuta 2023* | Verkko-oppiminen | Recommendation rating: 10.0/10
> 
> **Hyvät puolet**: You can see what visitors do on your website and you can get in contact with them to bring information or help
> 
> **Huonot puolet**: To use the full potential (and this is gigantic) of Sales IQ, who have to do a lot of homework (learning, practice)
> 
> It runs all the time. If you would cut it off my website, there would be missing a very important part that helps to analyze the content. And easy to use for visitors.

-----

### "Excelent software for online support" — 5.0/5

> **Divaldo** | *11. helmikuuta 2024* | Kuluttajapalvelut | Recommendation rating: 5.0/10
> 
> **Hyvät puolet**: Excelente and powerful tool that helped me improve my customer engagement and sales. Excelent Live chat, Chatbot, Visitor tracking excelent feature.
> 
> **Huonot puolet**: As I use different tools from Zoho, the only downside is that each tool has its own price and makes the set of tools quite expensive.

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## Links

- [View on Capterra](https://www.capterra.fi/software/168135/zoho-salesiq)

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