--- description: Hanki yksityiskohtaista tietoa koskien tuotteen Zoho Assist käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Etätuki-ohjelmisto](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.fi/software/181775/zoho-assist Page: 1 / 55\ Seuraava: [Next page](https://www.capterra.fi/software/181775/zoho-assist?page=2) > Zoho Assist tarjoaa yksinkertaisen ja suoraviivaisen käyttöliittymän yhteyden muodostamiseen etätietokoneisiin kaikkialla maailmassa. > > Verdict: Rated **4.7/5** by 1350 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta Zoho Assist? Ulkoistettu IT- ja MSP-tuki, IT-tuki, asiakastuki. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.7/5** | 1350 Arvostelut | | Helppokäyttöisyys | 4.7/5 | Based on overall reviews | | Asiakastuki | 4.6/5 | Based on overall reviews | | Vastinetta rahalle | 4.7/5 | Based on overall reviews | | Ominaisuudet | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: Zoho - **Founded**: 1996 ## Commercial Context - **Lähtöhinta**: 480,00 € - **Pricing model**: (Free version available) (Ilmainen kokeilu) - **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000 - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Mac (pöytäkone), Windows (pöytäkone), Linux (pöytäkone), Chromebook (pöytäkone), Android (mobiili), iPhone (mobiili), iPad (mobiili) - **Supported Languages**: bulgaria, englanti, espanja, hollanti, italia, japani, kiina, korea, portugali, ranska, ruotsi, saksa - **Available Countries**: Afganistan, Ahvenanmaa, Alankomaat, Albania, Algeria, Amerikan Samoa, Andorra, Angola, Anguilla, Antigua ja Barbuda, Arabiemiirikunnat, Argentiina, Armenia, Aruba, Australia, Azerbaidžan, Bahama, Bahrain, Bangladesh, Barbados and 208 more ## Ominaisuudet - Aikataulutus - Annotaatiot - Chat/viestintä - Desktop/Browser Sharing - Diagnostiset työkalut - Etäkäyttö/-hallinta - Etätuki - Etävalvonta ja -hallinta - HD-ääni/-kuva - Hallintapaneeli - Istuntojen tallennus - Itsepalveluportaali - Kyselyt ja palaute - Käyttöoikeuksien tarkistus / luvat - Live-chat - Managed Services -palveluntarjoajille - Mobiilinäytön jakaminen - Mobiiliyhteys - Monikanavainen viestintä - Näytön jakaminen - Näytön tallennus - Ongelmanhallinta - Palvelimen seuranta - Raportointi ja tilastot - Raportointi/analytiikka - Reaaliaikainen chat - Reaaliaikainen näytön jakaminen - Real-Time Monitoring - Tallennus - Tiedostojen jakaminen - Tiedostojen siirto - Tukipyyntöjen hallinta - Valvomaton käyttö - Varmuuskopiointi ja palautus - Vianetsintä - Video-chat - Videoneuvottelut - Yhteistyövälineet ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Tietämyskanta - Puhelintuki - 24/7 (asiakaspalvelija) - Chat ## Category - [Etätuki-ohjelmisto](https://www.capterra.fi/directory/30928/remote-support/software) ## Aiheeseen liittyvät kategoriat - [Etätuki-ohjelmisto](https://www.capterra.fi/directory/30928/remote-support/software) - [Etätyö-ohjelmisto](https://www.capterra.fi/directory/31855/remote-work/software) - [Remote Desktop-ohjelmisto](https://www.capterra.fi/directory/31955/remote-desktop/software) - [ITSM-työkalut](https://www.capterra.fi/directory/30676/itsm/software) - [MSP-ohjelmisto](https://www.capterra.fi/directory/30921/msp/software) ## Vaihtoehdot 1. [ISL Light](https://www.capterra.fi/software/146892/isl-light) — 4.7/5 (779 reviews) 2. [TeamViewer](https://www.capterra.fi/software/122252/teamviewer) — 4.6/5 (11615 reviews) 3. [AnyDesk](https://www.capterra.fi/software/149595/anydesk) — 4.6/5 (1774 reviews) 4. [Slack](https://www.capterra.fi/software/135003/slack) — 4.7/5 (24009 reviews) 5. [JIRA Service Management](https://www.capterra.fi/software/138769/jira-service-management) — 4.5/5 (756 reviews) ## Arvostelut ### "Affordable and Reliable Remote Support Tool for Small MSPs" — 5.0/5 > **Carlos** | *4. helmikuuta 2026* | Tietotekniikka ja tietopalvelut | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Zoho Assist has been a solid remote support tool for my small MSP because it’s straightforward to deploy and doesn’t feel overly complicated like some enterprise platforms. I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical. The pricing is also very reasonable compared to other tools, especially for solo technicians or smaller IT businesses trying to grow without huge overhead. > > **Huonot puolet**: The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features. Some advanced automation or deeper MSP integrations require a bit of setup, and the documentation could be clearer for new users who are transitioning from other remote support tools. > > Overall, my experience has been positive. As someone running a small IT services business, I needed something reliable that didn’t break the budget, and Zoho Assist fits that role well. It’s easy to onboard clients, connections have been stable, and it gives me enough professional features like session recording and scripting without feeling overwhelming. It works well for both on-demand support and managing unattended systems. ----- ### "Zoho Assist best remote management" — 5.0/5 > **Michael** | *9. tammikuuta 2026* | Tietokoneiden ja verkon suojaus | Recommendation rating: 9.0/10 > > **Hyvät puolet**: Zoho Assist is easy to use and has a full feature set for remote management of servers and user support. Assist's multiple deployment options make it efficient for the support tech to get connected and fix issues quickly. > > **Huonot puolet**: I have not found any real issues with Zoho Assist. It has all the features needed for remote management and troubleshooting. > > I have used and tested multiple remote management systems. Zoho Assist has proven to have the best feature set and performance for the cost. It also integrates seamlessly with other Zoho products. We started using Zoho Assist and found it so good that we purchased several other Zoho management applications to give us a full management suite. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20. helmikuuta 2026* | Internet | Recommendation rating: 5.0/10 > > **Hyvät puolet**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Huonot puolet**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "Zoho Assist, best Remote Support Application" — 5.0/5 > **Nitin** | *16. joulukuuta 2025* | Tietokoneen ohjelmistot | Recommendation rating: 10.0/10 > > **Hyvät puolet**: It is very fast and dont lag. I like the unattended access part. Setup was seamless and works very fast. It also maintain log and calculate total time, every time I connect to my customers. I can setup billing based on the hours I supported customers. > > **Huonot puolet**: Customer needs to install Zoho assistance in order to connect. Also it asks user permission, so I need to guide user over the phone. In Anydesk, it is straight forward just tell the number and done > > I am happy as it was less than half the price I was paying to Anydesk. Yes I need to guide users but it is one time process and doesn't take long. ----- ### "I really like Zoho Assist." — 5.0/5 > **Stefan** | *23. tammikuuta 2026* | Tietokoneen ohjelmistot | Recommendation rating: 10.0/10 > > **Hyvät puolet**: Remote customer support is quick and easy to set up. The connection is established quickly and availability is good. > > **Huonot puolet**: So far, I really like Zoho Assist and have nothing negative to report. The only thing that's a bit of a hassle is the OneAuth authentication, but perhaps it just takes some getting used to. > > The testing phase and purchase process was very straightforward. It was very easy to learn how to use and try out the product. The price for remote maintenance software for individual customers is much more realistic compared to other products. I can recommend it with a clear conscience. ----- Page: 1 / 55\ Seuraava: [Next page](https://www.capterra.fi/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data