bsport
bsport Overview:
Mikä on bsport?
Bsport is the next generation all-inclusive management platform for your boutique fitness or wellness studio. With simplifying and centralising your bookings and its management, you have more time to focus on your studio and clientele using our automated marketing suite. Through these tools, you can facilitate good customer relationships whilst monitoring and improving client acquisition and retention. Our simple and seamless payment process quickens the customer journey from our widget or app to your studio’s doorstep with as few clicks as possible by electing standard or fully branded customer experiences.
Kuka käyttää tuotetta bsport?
Missä bsport voidaan ottaa käyttöön?
Yleisarvio
See all reviewsReviews sentiment
Ilmainen kokeilu
Tietoja myyjästä
- bsport
- Paikkakunta: Paris, Ranska
- Perustettu vuonna 2018
bsport: tuki
- Puhelintuki
- 24/7 (asiakaspalvelija)
- Chat
Saatavilla olevat maat
Näytä enemmän tietoja
Alankomaat, Arabiemiirikunnat, Argentiina, Australia, Belgia
Saatavilla olevat maat
Maat, joissa tuote on saatavilla. Huom: Asiakaspalvelua ei välttämättä ole saatavilla kyseisessä maassa.
- Alankomaat
- Arabiemiirikunnat
- Argentiina
- Australia
- Belgia
- Espanja
- Guadeloupe
- Hongkong – Kiinan erityishallintoalue
- Irlanti
- Iso-Britannia
- Italia
- Itävalta
- Kanada
- Luxemburg
- Malesia
- Malta
- Marokko
- Martinique
- Meksiko
- Monaco
- Norja
- Portugali
- Ranska
- Ruotsi
- Saksa
- Singapore
- Suomi
- Sveitsi
- Tanska
- Tšekki
- Uusi-Seelanti
- Yhdysvallat
Kielet
Näytä enemmän tietoja
englanti, espanja, hollanti, iiri, italia
Kielet
Kielet, joilla tuote on saatavilla.
- englanti
- espanja
- hollanti
- iiri
- italia
- portugali
- ranska
- saksa
Tuotteen bsport ominaisuudet
Muita hyviä vaihtoehtoja kuin bsport
Capterran vahvistamat arvostelut tuotteesta bsport
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Yleisarvio
Suodata arvosteluja (327)
Suodata arvosteluja (327)
Suodata arvosteluja (327)
Lajitteluperuste
"Bsport has everything I need as a new studio!"
Myyjän bsport vastaus
14. lokakuuta 2025
Hello! Thank you for sharing your valuable feedback. We truly appreciate your patience regarding the widget integration. This is an area we’re actively improving, and our new hires at bsport are already working on developing a more seamless solution moving forward. It’s been a pleasure to watch your business grow, and we’re excited to see what’s ahead for you!
"A Great Platform with Excellent Support"
Myyjän bsport vastaus
29. lokakuuta 2025
Hi Jenny, been a pleasure working with you and thank you for the feedback, I am glad you were happy with our training sessions!
"bsport...you don't need to consider anyone else!"
Professional, supportive, and genuinely peoplw who want to help and grow your business. I know that if i need help its there, and I don't have to worry about small issues, they just get dealt with.
Myyjän bsport vastaus
6. marraskuuta 2025
Thank you so much for sharing such detailed and thoughtful feedback. It’s wonderful to hear that you’ve had such a positive experience from the very first conversation and that our platform has helped make managing and growing your business easier. We’re especially happy that our integrations and support have taken some of the day-to-day pressure off. We also appreciate your comment about the chatbot, and we’re always looking for ways to make it faster and more intuitive for quick answers. Your feedback helps us keep improving. It’s been a pleasure supporting you and your team, and we’re delighted to have you as part of the bsport community.
"WARNING: Predatory Contracts & Unusable Software. The "Free Period" is a Trap."
1. The Contract Manipulation (The Trap)
During negotiations in June, we explicitly told our sales manager ([sensitive content hidden] ) that we are a seasonal business and would only begin testing the system in the off-season (August). To close the deal, they told us: "No problem, sign now in June, and you won't pay for 3 months." It sounded like a good deal.
Here is the catch: The contract has a strict 2-month cancellation policy.
By the time we actually started using the software in August (as explicitly discussed with the manager), our legal right to cancel had already expired. They knew our timeline perfectly well but engineered the contract dates so we would be locked in before we even really opened the program.
2. Technical Failures
When we opened for the new season in September, the system proved to be completely unstable:
• Critical bugs preventing daily operations.
• Severe lags and delays during class bookings.
• Activities and classes failing to appear on the schedule.
• In the very first week, I was already emailing 3 different support managers to fix basic issues.
3. Unethical Business Practices
After 3 weeks of testing, we realized the software was unfit for purpose. We offered a fair compromise: we would pay the penalty for the setup/onboarding work their team did, and terminate the contract.
They refused. They are now demanding payment for the FULL REMAINING YEAR.
The Verdict:
I consider this a scam because the manager knew our studio's specific seasonal needs from the very start (June). She pushed us to sign, claiming everything works perfectly. Now that the "trap" has snapped shut and the testing period revealed a broken product, they simply shrug and say: "We understand your situation, but you must pay for the year."
Do not trust their sales pitch. Read the fine print. Avoid bsport.
Myyjän bsport vastaus
3. joulukuuta 2025
Hi, and thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We want to reassure you that our contract terms and onboarding period are communicated transparently before signing, and our team is always available to clarify any point. We take all technical concerns seriously and investigate each reported issue to resolve it as quickly as possible. We regret that the system did not feel stable or intuitive during your setup. Contract changes or early termination requests are evaluated based on the agreement in place, and we always aim to find fair and constructive solutions. Your feedback is valuable and helps us improve. If you would like to continue the conversation or review any aspect together, our team is here to help.
"Mixed feelings but great customer support"
Myyjän bsport vastaus
24. lokakuuta 2025
Thanks so much for sharing your experience and for the thoughtful feedback. You’re absolutely right, every platform has its quirks, so we really appreciate you recognising the stability of our system and the work we put into support. It’s great to hear your customers find it easy to use and that our AI support tool has been helpful. We will be in touch to address any concerns you currently have