--- description: Hanki yksityiskohtaista tietoa koskien tuotteen Simphony POS käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simphony POS Hinta, arvostelut ja arvosanat - Capterra --- Breadcrumb: [Kotisivu](/) > [Ravintolanhallinta-ohjelmisto](/directory/20026/restaurant-management/software) > [Simphony POS](/software/202814/oracle-micros-simphony) # Simphony POS Canonical: https://www.capterra.fi/software/202814/oracle-micros-simphony Page: 1 / 2\ Seuraava: [Next page](https://www.capterra.fi/software/202814/oracle-micros-simphony?page=2) > Oracle Simphony POS sopii kaikenlaisiin ja -kokoisiin ravintoloihin, kuten rentoihin ruokaloihin, pikaruokaloihin, perheravintoloihin, franchising-yrityksiin, pubeihin tai stadioneille. > > Verdict: Rated **4.2/5** by 26 users. Top-rated for **Todennäköisyys suosittelulle**. ----- ## Overview ### Kuka käyttää tuotetta Simphony POS? Oracle Simphony POS on tarkoitukseen rakennettu ravintolanhallinta-alusta kaikenkokoisille ruoka- ja virvoketoiminnoille itsenäisistä ravintoloista suuryrityksiin. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Yleinen** | **4.2/5** | 26 Arvostelut | | Helppokäyttöisyys | 3.8/5 | Based on overall reviews | | Asiakastuki | 3.3/5 | Based on overall reviews | | Vastinetta rahalle | 3.5/5 | Based on overall reviews | | Ominaisuudet | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Todennäköisyys suosittelulle) | ## Tietoja myyjästä - **Yritys**: Oracle - **Location**: Chicago, USA - **Founded**: 1977 ## Commercial Context - **Lähtöhinta**: 1,00 € - **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Mac (pöytäkone), Windows (pöytäkone), Linux (pöytäkone), Chromebook (pöytäkone), Android (mobiili), iPhone (mobiili), iPad (mobiili) - **Supported Languages**: arabia, englanti, espanja, heprea, hollanti, italia, japani, kiina, kiina, korea, norja, portugali, ranska, ruotsi, saksa, suomi, tanska, thai, turkki, venäjä - **Available Countries**: Arabiemiirikunnat, Australia, Espanja, Etelä-Afrikka, Intia, Irlanti, Iso-Britannia, Italia, Jersey, Kanada, Mansaari, Meksiko, Norja, Ranska, Ruotsi, Saksa, Saudi-Arabia, Singapore, Suomi, Sveitsi and 3 more ## Ominaisuudet - Alennusten hallinta - Asiakastilit - Asiakkaiden hallinta - Barcode/Ticket Scanning - Ennustaminen - Erilliset shekir - For Bakeries - Hälytykset/ilmoitukset - Inventaarion ohjaus - Inventaarion seuranta - Inventaarionhallinta - Kanta-asiakasohjelma - Kirjanpidon integrointi - Kitchen/Menu Management - Kustannushallinta - Käteisen hallinta - Lahjakorttien hallinta - Laskutus - Luottokorttien käsittely - Maksujen käsittely - Mobiiliyhteys - Myynnin raportit - POS (kassajärjestelmä) - Palautusten hallinta - Raportointi ja tilastot - Raportointi/analytiikka - Ravintolan kassajärjestelmä - Ravitsemusanalyysi - Reititys - Reseptien hallinta - Ruokalistojen suunnittelu - Sosiaalinen promootio - Sähköinen allekirjoitus - Sähköiset maksut - Taulukkojen hallinta - Third-Party Integrations - Tilausten hallinta - Tilausten syöttö - Toimitusten hallinta - Työntekijöiden hallinta - Varausten hallinta - Verkkomaksut - Verkkotilaaminen - Vinkkien hallinta ## Integrations (3 total) - FreedomPay - Restaurant365 - SevenRooms ## Support Options - Sähköposti/Helpdesk - Usein kysytyt kysymykset / keskustelufoorumit - Tietämyskanta - Puhelintuki - 24/7 (asiakaspalvelija) - Chat ## Category - [Ravintolanhallinta-ohjelmisto](https://www.capterra.fi/directory/20026/restaurant-management/software) ## Aiheeseen liittyvät kategoriat - [Ravintolanhallinta-ohjelmisto](https://www.capterra.fi/directory/20026/restaurant-management/software) - [POS-järjestelmät](https://www.capterra.fi/directory/20052/point-of-sale/software) - [Ravintola POS-ohjelmisto](https://www.capterra.fi/directory/30603/restaurant-pos/software) - [Ruoan kotiinkuljetus-ohjelmisto](https://www.capterra.fi/directory/30861/food-delivery/software) - [Ateriapalveluhallinta-ohjelmisto](https://www.capterra.fi/directory/20025/food-service-management/software) ## Vaihtoehdot 1. [Deputy](https://www.capterra.fi/software/147589/deputy) — 4.6/5 (772 reviews) 2. [LS Retail](https://www.capterra.fi/software/1015455/ls-retail) — 4.3/5 (125 reviews) 3. [Poster POS](https://www.capterra.fi/software/141470/poster-pos) — 4.9/5 (70 reviews) 4. [GloriaFood](https://www.capterra.fi/software/198378/gloriafood) — 4.6/5 (68 reviews) ## Arvostelut ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8. heinäkuuta 2020* | Vieraanvaraisuuspalvelut | Recommendation rating: 7.0/10 > > **Hyvät puolet**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Huonot puolet**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4. heinäkuuta 2020* | Vieraanvaraisuuspalvelut | Recommendation rating: 7.0/10 > > **Hyvät puolet**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Huonot puolet**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18. huhtikuuta 2023* | Ravintolat | Recommendation rating: 0.0/10 > > **Hyvät puolet**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Huonot puolet**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30. tammikuuta 2026* | Vieraanvaraisuuspalvelut | Recommendation rating: 7.0/10 > > **Hyvät puolet**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Huonot puolet**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Simphony POS for Hotel" — 4.0/5 > **Vahvistettu arvostelija** | *2. heinäkuuta 2021* | Vieraanvaraisuuspalvelut | Recommendation rating: 7.0/10 > > **Hyvät puolet**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Huonot puolet**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Page: 1 / 2\ Seuraava: [Next page](https://www.capterra.fi/software/202814/oracle-micros-simphony?page=2) ## Links - [View on Capterra](https://www.capterra.fi/software/202814/oracle-micros-simphony) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data