---
description: Hanki yksityiskohtaista tietoa koskien tuotteen Salesforce Sales Cloud käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud Hinta, arvostelut ja arvosanat - Capterra
---

Breadcrumb: [Kotisivu](/) > [Revenue Management-ohjelmisto](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce)

# Salesforce Sales Cloud

Canonical: https://www.capterra.fi/software/61368/salesforce

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> Verdict: Rated **4.4/5** by 18760 users. Top-rated for **Todennäköisyys suosittelulle**.

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## Overview

### Kuka käyttää tuotetta Salesforce Sales Cloud?

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Yleinen** | **4.4/5** | 18760 Arvostelut |
| Helppokäyttöisyys | 4.0/5 | Based on overall reviews |
| Asiakastuki | 4.1/5 | Based on overall reviews |
| Vastinetta rahalle | 4.0/5 | Based on overall reviews |
| Ominaisuudet | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Todennäköisyys suosittelulle) |

## Tietoja myyjästä

- **Yritys**: Salesforce
- **Location**: San Francisco, USA
- **Founded**: 2003

## Commercial Context

- **Lähtöhinta**: 25,00 $
- **Pricing model**:  (Ilmainen kokeilu)
- **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
- **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Android (mobiili), iPhone (mobiili), iPad (mobiili)
- **Supported Languages**: englanti, espanja, italia, ranska, ruotsi, saksa, venäjä
- **Available Countries**: Alankomaat, Arabiemiirikunnat, Australia, Belgia, Espanja, Etelä-Afrikka, Filippiinit, Indonesia, Intia, Irlanti, Iso-Britannia, Israel, Italia, Itävalta, Kanada, Kiina, Malesia, Meksiko, Norja, Portugali and 12 more

## Ominaisuudet

- Aikataulutus
- Asiakashallinta
- Asiakaspalvelukeskuksen hallinta
- Asiakasprofiilit
- Asiakassegmentointi
- Asiakasseuranta
- Asiakastietokanta
- Asiakirjojen hallinta
- Automaattinen numeronvalitsin
- CRM
- Catalog Management
- Ennustaminen
- Etenemisen seuranta
- For Small Businesses
- Hallintapaneeli
- Hintaoptimointi
- Itsepalveluportaali
- Jaetut yhteystiedot
- Kampanjoiden hallinta
- Kanavan hallinta
- Kirjanpito
- Kommentointi/huomautukset
- Käyttäjien hallinta
- Liidien hallinta
- Liidien hankinta
- Liidien hoivaaminen
- Liidien kaappaus
- Myynnin raportit
- Myyntikanavien hallinta
- Myyntitiimeille/-organisaatioille
- Myyntitoiminnan hallinta
- Perehdytys
- Priorisointi
- Putkilinjan hallinta
- Saapuvien viestien hallinta
- Sitoutumisen seuranta
- Suorituskykymittarit
- Suorituskyvyn hallinta
- Sähköpostimarkkinointi
- Sähköpostin hallinta
- Tehtävien hallinta
- Tekoäly/koneoppiminen
- Tietojen syöttäminen
- Tietoliikenteen hallinta
- Tietoturva
- Tietämyksen hallinta
- Toiminnan hallintapaneeli
- Vakuutusalalle
- Yhteistyövälineet
- Yhteystietojen hallinta

... and 55 more features

## Integrations (36 total)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io

... and 21 more integrations

## Support Options

- Sähköposti/Helpdesk
- Usein kysytyt kysymykset / keskustelufoorumit
- Tietämyskanta
- Puhelintuki
- Chat

## Category

- [Revenue Management-ohjelmisto](https://www.capterra.fi/directory/31118/revenue-management/software)

## Aiheeseen liittyvät kategoriat

- [Revenue Management-ohjelmisto](https://www.capterra.fi/directory/31118/revenue-management/software)
- [Tuottojen kirjaaminen](https://www.capterra.fi/directory/33615/revenue-recognition/software)
- [Revenue Cycle Management-ohjelmisto](https://www.capterra.fi/directory/32275/revenue-cycle-management/software)
- [Sales Force automaatio-ohjelmisto](https://www.capterra.fi/directory/12/sales-force-automation/software)
- [CRM-järjestelmä](https://www.capterra.fi/directory/2/customer-relationship-management/software)

## Vaihtoehdot

1. [Bitrix24](https://www.capterra.fi/software/113540/bitrix24) — 4.2/5 (979 reviews)
2. [monday CRM](https://www.capterra.fi/software/1024614/monday-crm) — 4.7/5 (453 reviews)
3. [EngageBay CRM](https://www.capterra.fi/software/178819/engagebay-marketing) — 4.7/5 (906 reviews)
4. [Odoo](https://www.capterra.fi/software/135618/odoo) — 4.2/5 (1286 reviews)

## Arvostelut

### "Sales force user review" — 4.0/5

> **Miguel J.** | *12. toukokuuta 2025* | Tietotekniikka ja tietopalvelut | Recommendation rating: 9.0/10
> 
> **Hyvät puolet**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress
> 
> **Huonot puolet**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial
> 
> Overall I'm very happy with the product itself however with better training can get a lot more out of its

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### "A powerful tool with strong customisability that is one of its biggest strengths and issues" — 4.0/5

> **Zane** | *12. helmikuuta 2026* | Voittoa tuottamattomien järjestöjen hallinta | Recommendation rating: 6.0/10
> 
> **Hyvät puolet**: Using the not-for-profit discount has allowed us to receive 10 free licenses marking great value for money. It is also a highly customisable tool and while it is easy to use, there is plenty of functionality that can be changed and added behind the scenes to allow it to do exactly what you want
> 
> **Huonot puolet**: The customisability of the tool itself is great pro but it can also cause issues once you have finished your setup, particularly if you integrate third party apps from the app exchange. One thing to be aware of is the extreme difficulty in making larger changes once you have completed your setup. The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones
> 
> It is a incredibly powerful tool that has allowed us to greatly improve our workflows. We have faced a number of issues that have stemmed more from not understanding how difficult changing things after the implementation was. We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of truth

-----

### "Very pricey for glitchy software" — 1.0/5

> **Daniel R.** | *15. syyskuuta 2025* | Tietokoneen ohjelmistot | Recommendation rating: 1.0/10
> 
> **Hyvät puolet**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips
> 
> **Huonot puolet**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes
> 
> Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses

-----

### "Centralized CRM data for all teams" — 4.0/5

> **Vahvistettu arvostelija** | *5. marraskuuta 2025* | Pankkitoiminta | Recommendation rating: 7.0/10
> 
> **Hyvät puolet**: There's normally no bugs or issues, and the customer support has been of great help when needed.&#10;The scheduling tools are good and help the team stay up-to-date in current activities.
> 
> **Huonot puolet**: Sometimes it takes too much time to customize fields and navigate through the platform settings. The user interface is good, but considering the price and how big of a company it is, i would expect a more seamless experience to set up modules.
> 
> Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales. It also allows our RevOps team to have all the necessary details in one place to obtain metrics and define OKRs

-----

### "Sales Cloud Stan" — 5.0/5

> **Shabrian** | *26. joulukuuta 2025* | Autoteollisuus | Recommendation rating: 10.0/10
> 
> **Hyvät puolet**: My favorite thing about Salesforce Sales Cloud is the ability to customize it to the most intricate sales processes. Customer service is great - very responsive and reach out promptly. The setup is fairly easy and I love the user interface of the lightning experience.
> 
> **Huonot puolet**: Some aspects of Salesforce aren't so customizable like account plans, but I'd like to think with future updates there will be more wiggle room. I'd love if the custom buttons allowed a small popup window in the screen like the options on the creation page suggests it does. It would also be nice to be able to use dynamic url filters on dashboards
> 
> Overall, Sales Clouds meets the needs of our company at a great price. The setup of a sales process is seamless. Debugging and identifying bugs is simple with the logs. Very happy with the product.

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## Links

- [View on Capterra](https://www.capterra.fi/software/61368/salesforce)

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