---
description: Hanki yksityiskohtaista tietoa koskien tuotteen Salesforce Sales Cloud käytettävyyttä, ominaisuuksia, hintaa, hyötyjä ja huonoja puolia vahvistettujen käyttäjäkokemusten avulla. Lue arvosteluja ja löydä samankaltaisia työkaluja.
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title: Salesforce Sales Cloud Hinta, arvostelut ja arvosanat - Capterra
---

Breadcrumb: [Kotisivu](/) > [Revenue Management-ohjelmisto](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce)

# Salesforce Sales Cloud

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> Verdict: Rated **4.4/5** by 18811 users. Top-rated for **Todennäköisyys suosittelulle**.

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## Overview

### Kuka käyttää tuotetta Salesforce Sales Cloud?

Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Yleinen** | **4.4/5** | 18811 Arvostelut |
| Helppokäyttöisyys | 4.0/5 | Based on overall reviews |
| Asiakastuki | 4.1/5 | Based on overall reviews |
| Vastinetta rahalle | 4.0/5 | Based on overall reviews |
| Ominaisuudet | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Todennäköisyys suosittelulle) |

## Tietoja myyjästä

- **Yritys**: Salesforce
- **Location**: San Francisco, USA
- **Founded**: 2003

## Commercial Context

- **Lähtöhinta**: 25,00 $
- **Pricing model**:  (Ilmainen kokeilu)
- **Target Audience**: Itsetyöllistetyt, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Pilvi-, SaaS-, verkkopohjainen, Android (mobiili), iPhone (mobiili), iPad (mobiili)
- **Supported Languages**: arabia, bulgaria, englanti, espanja, heprea, hollanti, indonesia, italia, japani, kiina, kiina, korea, kreikka, kroatia, norja, portugali, puola, ranska, romania, ruotsi, saksa, slovakki, sloveeni, suomi, tanska, thai, turkki, tšekki, ukraina, unkari, venäjä, vietnam
- **Available Countries**: Alankomaat, Arabiemiirikunnat, Australia, Belgia, Espanja, Etelä-Afrikka, Filippiinit, Indonesia, Intia, Irlanti, Iso-Britannia, Israel, Italia, Itävalta, Kanada, Kiina, Malesia, Meksiko, Norja, Portugali and 12 more

## Ominaisuudet

- Aikataulutus
- Asiakaspalvelukeskuksen hallinta
- Asiakasprofiilit
- Asiakasseuranta
- Asiakastietokanta
- Asiakirjojen hallinta
- Automaattinen numeronvalitsin
- CRM
- CRM Integration
- Catalog Management
- Ennustaminen
- Etenemisen seuranta
- Hintaoptimointi
- Itsepalveluportaali
- Jaetut yhteystiedot
- Kalenterin synkronointi
- Kanavan hallinta
- Kommentointi/huomautukset
- Koulutuksen hallinta
- Liidien hankinta
- Liidien ohjaus
- Mobiiliyhteys
- Muistutukset
- Myynnin raportit
- Myyntikanavien hallinta
- Myyntitiimeille/-organisaatioille
- Myyntitoiminnan hallinta
- Perehdytys
- Potilasviestintä
- Provision hallinta
- Puhelujen tallennus
- Putkilinjan hallinta
- Raportointi/analytiikka
- Real-Time Analytics
- Real-Time Notifications
- Saapuvien viestien hallinta
- Sitoutumisen seuranta
- Suorituskykymittarit
- Suorituskyvyn hallinta
- Sähköpostimallit
- Sähköpostin hallinta
- Tehtävien hallinta
- Tietojen syöttäminen
- Tietojen visualisointi
- Tietoliikenteen hallinta
- Tietoturva
- Tietämyksen hallinta
- Vakuutusalalle
- Yhteistyövälineet
- Yhteystietojen hallinta

... and 60 more features

## Integrations (36 total)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong

... and 21 more integrations

## Support Options

- Sähköposti/Helpdesk
- Usein kysytyt kysymykset / keskustelufoorumit
- Tietämyskanta
- Puhelintuki
- Chat

## Category

- [Revenue Management-ohjelmisto](https://www.capterra.fi/directory/31118/revenue-management/software)

## Aiheeseen liittyvät kategoriat

- [Revenue Management-ohjelmisto](https://www.capterra.fi/directory/31118/revenue-management/software)
- [Tuottojen kirjaaminen](https://www.capterra.fi/directory/33615/revenue-recognition/software)
- [Revenue Cycle Management-ohjelmisto](https://www.capterra.fi/directory/32275/revenue-cycle-management/software)
- [Sales Force automaatio-ohjelmisto](https://www.capterra.fi/directory/12/sales-force-automation/software)
- [CRM-järjestelmä](https://www.capterra.fi/directory/2/customer-relationship-management/software)

## Vaihtoehdot

1. [Bitrix24](https://www.capterra.fi/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [monday CRM](https://www.capterra.fi/software/1024614/monday-crm) — 4.7/5 (466 reviews)
3. [Odoo](https://www.capterra.fi/software/135618/odoo) — 4.2/5 (1333 reviews)
4. [EngageBay CRM](https://www.capterra.fi/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)
5. [NetSuite](https://www.capterra.fi/software/135757/netsuite) — 4.2/5 (2077 reviews)

## Arvostelut

### "Strong CRM Capabilities, But Cost Became the Breaking Point" — 4.0/5

> **Bill** | *25. kesäkuuta 2026* | Koulutuksen hallinta | Recommendation rating: 7.0/10
> 
> **Hyvät puolet**: What stands out most about Salesforce Sales Cloud is how well it centralizes customer and sales information in one system. Everything from leads and opportunities to account history and activity tracking is connected, which makes it easier for sales teams to stay organized and follow up at the right time. The automation features also help reduce manual work, especially around lead routing, reminders, and pipeline updates. For managers, the reporting and dashboards provide strong visibility into sales performance, forecasts, and team activity, which helps with better decision-making and planning.
> 
> **Huonot puolet**: The biggest downside is cost. Salesforce Sales Cloud can get expensive quickly, especially once you start adding extra features, users, or third-party integrations. Even basic functionality often requires higher-tier licenses or add-ons, which increases the total cost of ownership. For many teams, it can feel like you’re paying a premium not just for the platform, but for every additional capability you need as you scale.
> 
> Overall, Salesforce Sales Cloud is a powerful and reliable CRM. It does a strong job of managing leads, opportunities, customer data, and reporting in one system, and it gives solid visibility into the sales pipeline and team performance.&#10;&#10;However, the main reason for moving away from it was cost. As the team and requirements grew, the licensing fees and added costs for extra features and integrations became difficult to justify. What started as a manageable investment turned into a much higher ongoing expense.&#10;&#10;Because of that, we ultimately switched to a more cost-effective solution that still covered our core CRM needs without the same level of overhead.

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### "Powerful but heavy - great once it’s set up properly" — 4.0/5

> **khyan** | *15. maaliskuuta 2026* | Tietokoneen ohjelmistot | Recommendation rating: 5.0/10
> 
> **Hyvät puolet**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process.
> 
> **Huonot puolet**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows.
> 
> My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process.

-----

### "Salesforce sales Review" — 5.0/5

> **Akash** | *2. elokuuta 2026* | Tietokoneen ohjelmistot | Recommendation rating: 10.0/10
> 
> **Hyvät puolet**: unmatched customizability, centralized data organization, and robust reporting engines. It is widely considered an enterprise-grade powerhouse that scales seamlessly with complex business growth.
> 
> **Huonot puolet**: Base tiers cost significantly more per user than competing platforms.Crucial features like advanced analytics or forecasting require paid upgrades.

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### "Comprehensive CRM but challenging to use at the same time" — 3.0/5

> **Toni** | *23. huhtikuuta 2026* | Markkinatutkimus | Recommendation rating: 5.0/10
> 
> **Hyvät puolet**: Its the standard CRM. It has everything you could want, and then some. But at the same time, the plethora of features is also its biggest pain point.
> 
> **Huonot puolet**: As with the overall Salesforce platform, things are clunky and all over the place. Salesforce is a sort of everything for everyone CRM which means it does not have a solid interface, but one that is customizable, but at the same time very disorganized
> 
> Hard to describe Salesforce overall--it has its positives and has its negatives. If I had my choice I would go for a simple CRM

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### "Salesforce sales cloud at scale" — 5.0/5

> **Vahvistettu arvostelija** | *4. heinäkuuta 2026* | Tietokoneen ohjelmistot | Recommendation rating: 9.0/10
> 
> **Hyvät puolet**: The best part which I like about this tool is its strong integration as API make it easy to connect with other tools whether it's storage analytics or ERP system. Also I can keep an eye on system reliability and compliance across organisation.
> 
> **Huonot puolet**: If I am asked about cons then I would say it's strong but at enterprises scale it can feel a restrictive with limits also it is costly with licences and tricky when dealing with performance...
> 
> Overall I can say Salesforce is a strong platform for managing sales at scale from my role I appreciate how it can handle bulk data loads and provide consistent up time but it demands careful engineering support to avoid limits performance issues and integration headaches.

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## Links

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